About Snugzy
Data updated- Website
- snugzy.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 188 reviews
- Replies to negative
- 0% (0/32)
About this business
Create your very own Cuddle Teddy with Snugzy. Turn yourself, friend or family, into a Custom Pillow they can adore
Written by the business, not verified by us.Is Snugzy legit?
Snugzy (snugzy.com) has a 4.2 out of 5 rating on OK.one, based on 188 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 79% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-29.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the fast delivery times and the wonderful quality of the custom photo products. People find the digital ordering process very simple and intuitive, allowing them to create personalized items easily. Many consumers appreciate receiving their unique gifts within a couple of days, bringing joy and laughter to family and friends. However, some customers also noted issues with missing or incorrect items, such as gift boxes failing to arrive or blurry images. A few people experienced delivery delays and difficulties when trying to resolve problems with customer support responses.
Auto-generated from all reviews of this business. For reference only.What people say
Absolutely brilliant
Absolutely brilliant. Loved all the snugzys you’ve made for us. Top class
Very quick delivery
Very quick delivery, she loves it.
I found it easy to purchase my…
I found it easy to purchase my favourite human, it was well made and very funny. It came well packaged and in my opinion a great niche market covered.
Bought it as a birthday present for my…
Bought it as a birthday present for my girlfriend and she loved it.
Amazing!🤩
Very quick delivery great service my grandson is very pleased with his snugzy’s
Great
Great product, great service, great delivery time. Best of all great customer service. 5*
Sea captain
The product was just as pictured and can't wait to unveil it before we sail on the Norfolk broads , I'm sure it will get a great laugh. It also arrived on time and my query was answered promptly. Thanks you for a great service and product.
Never received notification 1st package
Never received notification 1st package Ordered again and didn’t receive the 2nd piss poor service honestly Emailed you a number of times no response, will be calling my bank and adding this as a fraudulent charge. Waiting for my stuff from you
Don’t buy from this company
Don’t buy from this company, I ordered one and it doesn’t even look like me, literally… they’ve got someone else’s face on it. I emailed asking what happened and they didn’t reply, so I asked for a refund and it’s been over a week now and still no reply. Stay away from this company.
I bought this as a gift
I bought this as a gift, I’m not sure if the picture was of poor standard, but slightly disappointed at the cutting around the edges. I’ve seen your product before and they were very good quality.
I paid extra for a gift box and didnt receive it.
I paid extra for the gift box and the gift box never arrived. Packaging was poor in my opinion. The item was placed in a parcel bag and not individually wrapped. I've emailed several times I've telephoned several times and not heard anything back. Very poor customer service.
Ordered late the night before…
Ordered late the night before Valentine’s Day and it still arrived on the day . Quality and clarity of picture are spot on . One happy lady on the day so one happy me :)
Really easy ordering and came super…
Really easy ordering and came super quick. Very good quality.
Came exactly as I expected it to
Arrived in good time
Arrived in good time. Went down really well with recipients.
Brilliant gift
Bought for a friend for her birthday & she loved it, as did anyone who see her face staring out of her gift bag Lovely soft material & really good price so it's a perfect personalised prezzy
The absolute perfect gift for my best…
The absolute perfect gift for my best friend and arrived within 7-10 days of ordering! So fast!
Sent a couple of emails as had a query…
Sent a couple of emails as had a query regarding the purchase I made. Images on the website differ from the actual item I received which for me is slightly deceiving. Had zero response from Snugzy, so not impressed from a customer service point of view.
Pet cushion
I ordered after my beautiful Frenchie passed away. It was delivered 2 days later on an express delivery. It’s so lovely, printed on both sides and really soft. Fab service and a great way to commemorate my fur baby!

