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Home & Garden

Sofas and Sectionals

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101 reviews

4.5101 reviews
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About Sofas and Sectionals

Data updated
Website
sofasandsectionals.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
25% (3/12)
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About this business

SofasandSectionals.com is the leading website for sofas, sofa sectionals, and other living room furniture items and accessories. Please note there was a change of ownership at the beginning of 2016Quick LinksSofas, Loveseats & SetsSectionalsSleepersReclinersChairsTables & AccentsSales

Written by the business, not verified by us.

Is Sofas and Sectionals legit?

Sofas and Sectionals (sofasandsectionals.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 25% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth and that staff members are extremely knowledgeable and friendly. Many people also appreciate the prompt, professional delivery service and note that their purchased items usually arrive on time in excellent condition. Furthermore, consumers note that support representatives are very attentive and responsive to any questions they might have. However, some people mentioned receiving damaged furniture, incorrect parts, or experiencing unexpected issues with overall product quality and materials. A few consumers also reported frustrations regarding unhelpful customer support interactions and difficulties when trying to resolve these specific problems after delivery.

Auto-generated from all reviews of this business. For reference only.

What people say

After you order no customer support or care

Ordered multiple couches in the beginning of October 2024 that they said could take 3 months to make and I was fine with. Contacted them in November to check on status to make sure everything was on track. Never heard back. Contacted again December and never heard back. Then in January I called left a message did not hear back. So I called again and got a different representative who got me in touch with my salesman. This led to me finding out that my order was canceled back in November because that line of couches had been discontinued and an email is sent to my salesman and he never let me know. Very bad customer support and they don't care at all.

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