Synoshi (synoshi.com) has a 4.1 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-29.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently mention that these well-designed cleaning tools are lightweight, making daily household chores much simpler and far more manageable. People appreciate the strong battery life and versatile brush heads that handle different surfaces with ease. Reviewers often state that the device successfully cuts cleaning time in half while requiring only a fraction of physical effort.
However, some people mentioned that having to purchase extra attachments and specific brush heads separately leads to unexpected extra expenses. Consumers also expressed frustration regarding the continuous up-selling prompts encountered throughout the online checkout process.
Auto-generated from all reviews of this business. For reference only.
What people say
S
Shirley · 8 reviews · Experienced 2026-04-16 ·
★★★★★
Wonderful
Wonderful, best tool and useful for all types of household jobs.
Reply from Synoshi2026-04-16
Hello Shirley,
Thank you so much for your kind words and for rating us 5 stars! We're thrilled to hear that you find our tool wonderful and useful for all types of household jobs. Your satisfaction is our top priority, and we're delighted that our product meets your needs.
If you ever have any questions or need further assistance, please don't hesitate to reach out to our customer service team at https://support.synoshi.com.
Thank you for your support and for choosing Synoshi!
Synoshi Support Team
D
Dona · 2 reviews · Experienced 2026-04-15 ·
★★★★★
Makes cleaning much easier !!
I’m past the age where scrubbing things is easy. This takes the sore tired arms behind and cuts cleaning time in half.
Reply from Synoshi2026-04-15
Hello Dona,
Thank you for your kind review. We are delighted to hear that our product has made cleaning easier for you and has helped cut down on the strain and time involved. Should you have any questions or need further assistance, please do not hesitate to reach out to our customer service team.
https://support.synoshi.com
Thank you for choosing Synoshi.
Synoshi Support Team
G
Guy Fawkes · 1 review · Experienced 2026-04-11 ·
★★★★★
Great for a couple months
Incredible product... the first few times I used it. A year later it is weak and holds a charge maybe five minutes.
Reply from Synoshi2026-04-12
Hello,
Thank you very much for taking the time to share your feedback.
We tried to contact you through Trustpilot to resolve this issue. Unfortunately, you did not respond to our requests.
If you did not receive our emails but would still like our assistance, you can contact us using the contact form available at: https://synoshi.com/contact
Please provide the following information so we can access and verify your order:
Email address used to place the order
Order number
Full name
Thank you for your contribution to our development and growth. We hope to hear from you soon.
Synoshi Support Team
At 97 years young, I find this product a great help.
I strongly recommend it.
Joyce
Reply from Synoshi2026-04-11
Hello Joyce,
Thank you for your wonderful feedback! We're delighted to hear that our product has been a great help to you.
https://support.synoshi.com
Synoshi Support Team
L
Larry Houghton · 5 reviews · Experienced 2026-02-10 ·
★★★★★
Best co. for this kind of product
Customer sevice is great
Reply from Synoshi2026-04-10
Hello Larry,
Thank you for your wonderful feedback! We're delighted to hear that you found our customer service great.
For any further assistance, feel free to reach out to our customer service team at https://support.synoshi.com
Synoshi Support Team
R
Robert Head · 5 reviews · Experienced 2026-03-20 ·
★★★★★
Great bit of kit .
Everything brought was sent quickly and well packaged , nothing was missing from my order , and I was kept informed all the way from order to delivery , I have no hesitation in recommending this product , or the company , Thank you.
Reply from Synoshi2026-04-10
Hello Robert,
Thank you for your wonderful review. We're thrilled to hear that your order was delivered quickly and well-packaged, with everything in place. Keeping our customers informed throughout the process is important to us, and we're glad that it made a positive impact on your experience. Your recommendation means a lot. Should you ever need assistance, please feel free to reach out to our customer service team at https://support.synoshi.com.
Thank you once again.
Synoshi Support Team
A
Ann Weavers · 1 review · Experienced 2026-04-10 ·
★★★★★
makes cleaning easier
the product is easy to use the different heads make it very versatile makes cleaning a bit easier
Reply from Synoshi2026-04-10
Hello Ann,
Thank you for your positive feedback!
We're thrilled to hear that you find the product easy to use and versatile with its different heads. It's great to know that it has made cleaning a bit easier for you.
If there's anything more we can assist you with, please feel free to reach out to our customer service team.
https://support.synoshi.com
Thank you for choosing Synoshi!
Synoshi Support Team
This product is so bad, i ordered it thinking how great it wud be. I went to check out thinking i was getting all that was advertised. Check ou took 1 hour because different top keep advertising. I taught i was getting all. Box came after ordering in January, opened it up to see id only got the flat round brush head + an eraser top with a tiny lil piece of paper explaining nothing. Its very slow, cant figure out how to charge. It was a completr waster of 57 euro.
Reply from Synoshi2026-04-08
Hello Karen Stephens,
Thank you for taking the time to share your feedback with us. We genuinely value your input and are committed to resolving any issues you may have experienced.
We have made several attempts to reach out to you regarding your concerns, however, we have not yet received a response. Please know that we are here to assist you and are eager to find a solution that meets your needs.
At your convenience, feel free to contact our support team at [email protected].
Thank you for your understanding, and we look forward to hearing from you soon.
Synoshi Support Team
J
Jane · 1 review · Experienced 2026-04-08 ·
★★★★★
Spirual incense waterfall for that feeling of calm.
Great customer service. I have been using the Spirual incense waterfall and I really like it. The past few weeks has been a time of great stress in my life, and I have found the incense used has calmed me and gives a feeling of relaxation. I've been using it whenever I start to feel anxious and it really helps and gives being in a high-end spa vibe.
Reply from Synoshi2026-04-08
Hello Jane,
Thank you for your glowing review and for sharing your experience with us. We're delighted to hear that our Spirual incense waterfall has been a source of relaxation and calm during stressful times for you. Your feedback is incredibly valuable, and we're so pleased that you feel the high-end spa vibe from using our product.
If you ever have any questions or need further assistance, please don't hesitate to reach out to our customer service team at https://support.synoshi.com
Thank you for your support.
Synoshi Support Team
I ordered hand held power scrubbers and round brush heads as well as cone brush heads. I received the brush heads the same day but never received the scrubbers. I almost never convinced the company I had not received but after three or four months, they acknowledged the scrubbers were not shipped. But in working with PayPal the company told PayPal if I returned the scrubbers they would give me a refund. How could I return something I never received? When I contacted Synoshi, they told me they couldn’t ship me the power scrubbers and they couldn’t refund because I waited too long to request refund or recipient. I’ve spent $82.04 with this company for 4 little plastic brushes I have no way to use.
Reply from Synoshi2026-04-07
Hello Gloria,
Thank you for taking the time to share your experience with us.
We sincerely apologize for the inconvenience you encountered, and we want to assure you that we are actively working to resolve the matter. Your feedback is very important to us, and we appreciate your trust in bringing this to our attention.
If you have any further questions or need assistance, please don’t hesitate to reach out to our customer support team at https://synoshi.com/contact
We’re here to help and ensure your concerns are fully addressed.
Synoshi Support Team
J
Jennifer · 24 reviews · Experienced 2026-03-20 ·
★★★★★
Not worth money u too may add ons to buy
Not a useful product over priced. I tried to cancel within minutes of ordering but failed. Difficult to get reimbursed
Reply from Synoshi2026-04-06
Hello Jennifer,
Thank you very much for taking the time to share your feedback.
We tried to contact you through Trustpilot to resolve this issue. Unfortunately, you did not respond to our requests.
If you did not receive our emails but would still like our assistance, you can contact us using the contact form available at: https://synoshi.com/contact
Please provide the following information so we can access and verify your order:
Email address used to place the order
Order number
Full name
Thank you for your contribution to our development and growth. We hope to hear from you soon.
Synoshi Support Team
Easy to use.. All pieces together come to be kind of pricey. I'm anxious to see how well this product works after several uses
Reply from Synoshi2026-04-04
Hello JULIE NEUMANN,
Thank you for leaving us a 5-star review. We're delighted to hear that you find the product easy to use. We understand that the price point can be a concern and appreciate your feedback. Should you have any questions or need any assistance, feel free to reach out to our customer service team for further support.
https://support.synoshi.com
Thank you for choosing Synoshi.
Synoshi Support Team
E
Eleanor · 5 reviews · Experienced 2026-03-21 ·
★★★★★
Easy cleaning
It’s so easy to use my Synoshi and the different attachments make it possible to clean corners effectively.
Reply from Synoshi2026-04-05
Hello Eleanor,
Thank you for your fantastic feedback! We're delighted to hear that you find your Synoshi easy to use and that the different attachments are helping you clean corners effectively. Your satisfaction is our top priority, and your words mean a lot to us.
If you need any assistance or have more feedback to share, feel free to reach out to our customer service team at https://support.synoshi.com.
Thank you for choosing Synoshi!
Synoshi Support Team
M
Michael Pearce · 1 review · Experienced 2026-04-04 ·
★★★★★
Didn’t get the brush that was…
Didn’t get the brush that was advertised as coming with the motor part ,should have been the cone one got the flat ,don’t see as I can complain as it was the supposed to be the free one,or as I say included in the price
Reply from Synoshi2026-04-04
Hello Michael,
Thank you for sharing your feedback with us. We apologize for the inconvenience regarding the brush that was included with your purchase. We understand your concern about receiving a different brush than expected.
Please provide us with your order details (such as your email, order ID, or name) so we can further assist you. You can reach our customer service team at https://support.synoshi.com.
Thank you for your understanding and patience.
Synoshi Support Team
L
Lynn · 1 review · Experienced 2026-04-03 ·
★★★★★
Cleans quicker with less effort!
Reply from Synoshi2026-04-04
Hello Lynn,
Thank you for your positive feedback! We're thrilled to hear that our product is making the cleaning process quicker and easier for you. Your satisfaction is our top priority, and we truly appreciate you sharing your experience.
If you have any questions or need assistance, please don't hesitate to contact our customer service team through https://support.synoshi.com
Thank you for choosing Synoshi.
Synoshi Support Team
I really like all the different heads available and the long lasting battery. I can clean everything I need to without having to stop and recharge.
Reply from Synoshi2026-03-30
Hello J.P. Smith,
Thank you for your fantastic review! We're thrilled to hear that you are enjoying the different heads and the long-lasting battery of our product. It's great to know that you're able to clean without frequent recharging. We strive to provide products that meet our customers' needs and it's wonderful to hear your positive feedback.
If you ever have any questions or need assistance, please don't hesitate to contact our customer service team at https://support.synoshi.com
Thank you for choosing Synoshi.
Synoshi Support Team
J
John Powell · 4 reviews · Experienced 2026-03-25 ·
★★★★★
Battery powered rotary scrubbing tool brush
The tool is well made, well priced and effective in it's base mode but the accessaries are overly expensive which drives it out of the cost effective range.
Reply from Synoshi2026-03-30
Hello John,
Thank you for your review and for sharing your feedback with us. We're glad to hear that you find the tool well-made, well-priced, and effective. We understand your concerns regarding the accessory pricing and appreciate your input.
If you need further assistance or wish to discuss your order details, please contact our customer service team at https://support.synoshi.com.
Thank you for your understanding.
Synoshi Support Team
J
James Worthington · 12 reviews · Experienced 2026-03-29 ·
★★★★★
Very good product and prompt service
Very good product and prompt service, delivery and responses
Reply from Synoshi2026-03-28
Hello James Worthington,
Thank you for your positive feedback! We’re thrilled to hear that you’re pleased with our product and found our service, delivery, and responses prompt. Your satisfaction is our top priority, and we're glad that we could meet your expectations.
If you have any questions or need further assistance, feel free to reach out to our customer service team at https://support.synoshi.com
Thank you for choosing Synoshi!
Synoshi Support Team
Really have not had time to use the product yet. My rating is related to a delivery issue. The tracking reported delivery to a different town. I notified customer services and after a few back and forths they agreed to resend my order. it arrived safely and complete. Now on to house cleaning!
Reply from Synoshi2026-03-28
Hello Susan,
We are pleased to hear that your order was successfully resent and arrived safely. We apologize for any inconvenience the initial delivery issue may have caused you. Our team is grateful for your patience and understanding during the process. Thank you for sharing your experience, and we hope you enjoy using our product for your house cleaning!
If you need any special assistance, please feel free to reach out to our customer service team at https://support.synoshi.com
Thank you for your valuable feedback.
Synoshi Support Team
Love my synoshi! So glad I was able to experience such a great cleaning tool. I even bought 2 of these.
Reply from Synoshi2026-03-28
Hello David Burgenmeyer,
Thank you for sharing your positive experience with Synoshi! We're delighted to hear that you love your cleaning tool and that you decided to purchase two. It's great to know that our product is making a difference in your cleaning routine.
If you need any assistance or have further feedback, please feel free to reach out to our customer service team at https://support.synoshi.com.
Thank you for your support.
Synoshi Support Team
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