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Electronics & Technology

Targus

Collecting reviews

101 reviews

3.7101 reviews
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About Targus

Data updated
Website
targus.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
44 reviews
Replies to negative
0% (0/33)
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About this business

You work hard and we know it. At Targus, we spend hundreds of hours a year learning about how people work, where they work, and what they need to perform at their best. With a heritage rooted in the mobility of on-the-go-professionals, we design purposeful solutions to help you carry, connect, and protect your tech – from laptop bags to tablet cases to peripherals and universal docking stations.Explore Our Tech AccessoriesLaptop BagsTablet CasesDocking StationsUSB Hubs & Adapters35+ Years of ExpertiseFounded in 1983, Targus debuted the original laptop bag and we haven't stopped innovating. From tablet cases to docking stations we have everything you need to protect and connect your tech.

Is Targus legit?

Targus (targus.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 27% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-31.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently mention that the items fit their devices securely and provide reliable protection for everyday use and travel. Consumers also warmly appreciate the sleek designs, quick delivery times, and helpful website details when completing a purchase. However, some reviewers were not happy with the overall quality and product durability. People frequently pointed out specific problems like torn seams, products breaking quickly after purchase, or cases failing to fit properly. Others experienced major frustrations regarding return shipping costs and extremely slow customer support responses when trying to resolve problems.

Auto-generated from all reviews of this business. For reference only.

What people say

I ordered a laptop bag as a gift

I ordered a laptop bag as a gift. I was notified the day before it was supposed to arrive that it was delayed and there was not expected delivery date. I decided to go out and purchase something locally so when the bag arrived after my husbands birthday I contacted the company to begin a return. They were very slow to respond and then when they did they said they do not provide return shipping labels even under the circumstances. They asked for the item to be sent back in the original shipping box so I packaged it up and took it to the post office. It is going to cost $45 to ship it back! I took it out of the original packaging and even in a smaller post office box it will cost $36 to ship it back. The bag was $70. It is ridiculous that they will not help with the return shipping cost. I am so disappointed and will NEVER order from here or recommend this company to anyone.

Disappointed

Disappointed. Elderly mum’s Tarsus ipad case corner snapped off. sent in receipt and photos. Now told this is not covered by “lifetime warranty” as it is “limited”. And corner snapping off constitutes “misuse”. So we paid 5x the price of an unbranded identical looking case thinking tarsus were quality cases fooled by the “warranty” only to find it useless when you need to claim. Never buying tarsus ever again.

"Not return, contact us" BS

So... I bought a (new) Targus notebook power charger from Target. After the first month it started to show some issues which stopped me from using the notebook while charging. I called Targus and they delayed replies and kept dragging the "do not return, call us"-BS. So, long story short, the contact with Targus took so long that Target's return policy expired. After that, the customer service said that my notebook was the problem and they couldn't do anything about it. So, when I ask for warranty, they refused to enforced it. By the way, the exchange emails took two whole months for them to realized that problem. VERY DISAPOINTING! And they even tried to give me a coupon with some % off to try to make up for it. Even when I said that if they didn't honor my first purchase, why would I ever buy anything from Targus again?? Targus lost a customer!

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