You work hard and we know it. At Targus, we spend hundreds of hours a year learning about how people work, where they work, and what they need to perform at their best. With a heritage rooted in the mobility of on-the-go-professionals, we design purposeful solutions to help you carry, connect, and protect your tech – from laptop bags to tablet cases to peripherals and universal docking stations.Explore Our Tech AccessoriesLaptop BagsTablet CasesDocking StationsUSB Hubs & Adapters35+ Years of ExpertiseFounded in 1983, Targus debuted the original laptop bag and we haven't stopped innovating. From tablet cases to docking stations we have everything you need to protect and connect your tech.
Targus (targus.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 27% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-31.
Most reviewers were somewhat happy with their experience overall. Customers frequently mention that the items fit their devices securely and provide reliable protection for everyday use and travel. Consumers also warmly appreciate the sleek designs, quick delivery times, and helpful website details when completing a purchase. However, some reviewers were not happy with the overall quality and product durability. People frequently pointed out specific problems like torn seams, products breaking quickly after purchase, or cases failing to fit properly. Others experienced major frustrations regarding return shipping costs and extremely slow customer support responses when trying to resolve problems.
Auto-generated from all reviews of this business. For reference only.The Targus case I ordered for my new iPad is very sturdy & well constructed. It gives me a great deal of confidence that my tech won’t get broken while I’m working in a chaotic ER. I’m not usually impressed by the stand on most cases, they tend to flip over or collapse, but this one is well made and works. Overall I’m very happy with the purchase.
I bought a Targus case for my new IPad Pro (M4)…the IPad did not fit into the case even though the description said it would. Had to return the case at my own expense, which was disappointing.
Always depend on Targus. This iPad case is so lightweight and easy to use. Targus is the best every time.
The ‘Billing Address same as” box was checked. Billing address clearly was correct since Visa paid. But, Delivery Address was my old, 3-yrs ago address in Norman OK. Tried hard to get it changed to my current, Dallas TX address during the 6-day transit. FedEx insisted that the change could only be made by the shipper. In three separate exchanges, your shipping department refused to make this change. This cost me another $13 to have FedEx forward it after delivery (over and above the $10 Targus shipping charge for a $15 item). Because the product is exactly what I ordered, I’ve raised the review to two stars.
Received the product quickly. It is a Xmas gift. So have not opened it.
The mouse I ordered is fast and responsive. And the package was delivered earlier than I expected. Very happy with my purchase.
I’m have one of these targus backpack and I love it so I thought I would get one for my husband. It looks great and lightweight so I’m happy. I can’t wait to give it to him for his birthday. Thanks
I order some computer parts based on the photo shown. Not even close to what I was sent. Very misleading advertising. They refused to give me a refund.
Product was as described.
Ordering was easy and delivery was efficient. I was really pleased.
Really like the design and how this sits on my lap and gets air to the under side of my computer
My iPad is several years old and very much used. The cover was getting raggedy and faded. Little did I know the search I would be on, went to Best Buy, Staples and then Walmart, nothing fit, my iPad was too small. I almost retrieved my old cover out of the trash and then thought of going to your web site and sure enough there was a cover with what looks like suspenders for each corner holding the iPad securely in place! Thank you, my search is over!
They had the exact item I needed for a uniquely sized/configured iPad. Quick turn around - faster delivery than anticipated! This was an exact replacement of an iPad cover that had lasted several years. Excellent, durable design.
Product quality is excellent as always. Timely delivery of item purchased.
Targus claims to have a 30-day money-back guarantee, but it is actually a 30-day window to submit an application for return, subject to their review and approval, subject to you paying all the shipping fees to return it, and being charged another 10% unknown fee, even though they caused the return by lying about the product. I ordered a "Chill Mat" (lap table for holding a laptop). The lap table was pricey at $89.99 but advertised and described as having a "padded air mesh base" and a claim that it "fits laptops up to 18-inch." When I received the order, it had no padding at all, and it was far too small to hold my 18-inch laptop. I immediately contacted customer support through their online portal to return it. I had to complete a return request form and plead my case for them to consider allowing the return. Days later, I received an email telling me they will allow me to return the item, with instructions to send it in its original condition with original box and packing at my own expense. After packing it up perfectly in its original box and packing, I spent $16 in shipping cost to send it back to them. They issued a partial refund a week later having deducted another 10% from the price I paid with no explanation for the shortage. I complained by email that I felt it was unfair to charge me the cost of return shipping and to tack on a 10% return penalty since they had misrepresented the product in their description. They sent me a link to read their return policy which states the customer must pay for return shipping. They also explained that they retroactively charged me for the “free” shipping costs to ship the item to me originally. Again, this return was their own fault for misrepresenting their product in the first place. Had they not lied about it having a padded base and fitting an 18-inch laptop, I never would have ordered it. I am used to dealing with reputable online retailers, so it is infuriating when an unscrupulous seller makes false claims about their product to induce sales, then refuses to give a full refund when they get called on their misconduct. Targus, Inc. of Anaheim, CA treated me unfairly and I will never do business with them again. I recommend others avoid them, too.
I would use zero stars if that was possible. Ordered a bag from Targus a few weeks ago, 5-7day delivery promised and still not delivered. DPD are their delivery supplier, they keep saying they can't find the address despite having all the details, including a postcode that almost brings you to the front door. I've asked them to call me when they are closeby but they say they can't. Complained to Targus and got nowhere. A few weeks on and still no delivery. Coincidentally, we've lived at this address for more than six years and not one single delivery company before now (including DPD) have been unable to find us. Nor have they struggled to find us.
Everything went exactly as it was supposed to. Unusual these days. Super fast delivery.
Item delivered as promised! It wasn’t available at Staples or Best Buy. Ordered it on line and promptly delivered.
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