About Tenda Glasses
Data updated- Website
- tendaglasses.com
- Category
- Health & Medical
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 66 reviews
- Replies to negative
- 34% (37/110)
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About this business
Buy High Quality Prescription Glasses, Eyeglasses Frames & Prescription Lens With Competitive Prices Online. Buy now and Save.
Is Tenda Glasses legit?
Tenda Glasses (tendaglasses.com) has a 3.7 out of 5 rating on OK.one, based on 391 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 34% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the exceptional quality and affordable prices of the eyeglasses, noting how lightweight and stylish the frames are. Consumers consistently mention that the products offer great value for money and arrive matching their expectations perfectly. However, some customers also noted that delivery services were frustratingly slow, with several orders taking weeks or even a month to arrive. A few people also expressed dissatisfaction with specific product details, mentioning that certain frames felt cheap, uncomfortable, or different from the online pictures. Others experienced difficulties when trying to get support or encountered issues with specific order components.
Auto-generated from all reviews of this business. For reference only.What people say
This is second time I've used tenda
This is second time I've used tenda All I can say they are brilliant
Best value
I can’t remember how many glasses I bought for me an for my wife at Tenda. But I can say one thing: Tenda ist the best value your money. Good quality glasses for a reasonable price. Customer Service I had to use once: also perfect
Company is great
Company is great, quick and nice customer service.
i am not happy with their service.
i am not happy with their service. i recieved crooked glasses, that i cant fix and they wont refund me. i do not recommend them.
Glasses disappeared after two months of waiting
Order TD2025052138FF placed on 5/21/25. No communications until 7/14/2025 when I was informed that my glasses were delivered on 6/16/25 to someone in Miami, FL. I am in Bradenton, FL. Since I replied to Tenda Glasses Customer Service on 7/14/25 they are not answering to my emails, nor providing any info / refunds.
Google service
Paid for extra fast shipping for nothing
Paid for extra fast shipping, didn't come in time. The customer care rep had bad English and did not understand my point, emails written bad and casual, this is not whatsapp with your friends
Great value & quality Titan frame &…
Great value & quality Titan frame & blue light protection glasses. My favourite glasses so fare :-) I plan to order soon a nother paar of glasses. Gave this advice to some friends already.
Very bad customer service!
I provided a wrong address (the street number was wrong 150 instead of 1050) and did not get my ordered merchandise. Tenda Glasses was not able to contact the courier to fix the problem. To this day I have not gotten my order. I ask for another order and I told Tenda Glasses that I would pay for the shipment and still no action. Very disappointing as I paid $100.00 for nothing.
I recently sent an email about a…
I recently sent an email about a glasses I last purchased and the lens soon after put on the glasses showed crack marks but I never received a reply..
Never sent the product
Never sent the product, claimed it was delivered but this could not be proved. There no point paying cheaper if you never receive anything and they ignore your request for support!
Never recieved product.
This company initially claimed they had shipped the glasses via Yodel, but the tracking numbers provided were not recognised by Yodel. When I attempted to resolve the issue via email, they employed repeated delay tactics for over a month. Eventually, they sent a photo of what appeared to be a random floor covered in parcels, bizarrely claiming it was our address – it clearly wasn’t. After raising a dispute through PayPal, they suddenly changed their story and claimed a different courier – a Chinese delivery company based in China – had supposedly delivered the item in the UK, contradicting their original Yodel claim. We never received the product, only false information and time-wasting. The takeaway: stick to established UK-based retailers to avoid situations like this.
Reply from Tenda Glasses2025-06-23
The parcel is shipped from China and will be handed over to the local carrier (e.g., Yodel) upon arrival in the destination country. As a result, there are two tracking numbers—one for the Chinese carrier and one for the local delivery service (Yodel). Final-mile tracking updates, including delivery confirmation and photos, are provided by the local carrier (Yodel). If the tracking status shows "delivered" but you have not received your parcel, please first contact your local carrier for assistance. If the item is confirmed lost, kindly provide us with official documentation or proof, and we will promptly process a refund or reshipment as per your preference. As for the PayPal Case, the tracking number we provide to PayPal is the original one, which complies with PayPal’s requirements. We are committed to offering high-quality eyewear at competitive prices, backed by reliable service and support.
Great selection of glasses…
Great selection of very reasonably priced glasses frames with superb lens options. The support line is always willing to help its customers.
Good prices
Good prices. And the frames I bought have been good. However, there's always a problem with not knowing how they fit.
true to the measurements and…
true to the measurements and prescription given
My prescription is not correct so I…
My prescription is not correct so I don’t wear the glasses.
Very good for its price
I bought one glasses with bigger lenses to try photochromic lenses (i quite often forgets my sun clip at home) , and it was 7 times less money than i my country (czech republic). My new glasses (# TR193-Black) are good choice for me, its heavier than my other glases, but wearing is comfortable. It looks cheaper than branded glases (not a lot of details,coloring,shapes, overall design, etc), but it is made with good quality and fits with my requirements - looks like standard glasses when lenses are clear and looks wery good outside when lenses darkens (like regular sunglases). Prescription is ok. Shiping was as expected. I willl buy more from here. Good experience
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