Happy Howl

Hi Cristina, Thank you so much for taking the time to leave us a review! We're so happy you found Happy Howl—and even happier to hear it's been a hit with your picky terrier! 💛 We know how exciting it is when you finally find a food they're genuinely excited to eat. We do offer bulk packs! You can order packs of 48 or 96 meals at a discounted rate. They're great for multi-dog households or long-term storage, each meal stays fresh for up to 2 years when unopened. For example, our 48-pack subscription saves about $41 compared to purchasing the same number of cartons in our 18-pack size. No pressure at all—I just wanted to mention it in case it's helpful! https://happyhowl.com/products/happy-howl-bulk-pack We hope your sweet pup continues to look forward to every meal. Warm Wags, The Happy Howl Team

Hi Nadine, Good news: picky eating is super common, and most pups just need a little convincing. Here are a few tricks that usually get even the pickiest pups on board. Feeding Tips to Try: - Start small & mix in: Try mixing a small amount of the food with something your pup already enjoys (like their previous food) and gradually increase the amount over a few days - Warm it up: Slightly warming the food can enhance the aroma and make it more enticing in a microwave safe bowl for 10 seconds (NOT in the packaging) - Add a topper: A splash of warm water, low-sodium bone broth, or even a little plain boiled chicken can help spark interest - Stick to a schedule: Offer the food for about 15–20 minutes, then pick it up if your pup doesn't eat. This can help reinforce mealtime routines - Hand feeding (short-term): Sometimes offering a few bites by hand can help reintroduce the food in a positive way Warm Wags, The Happy Howl Team

Thank you so much for taking the time to leave us a review! 💛 We hope your pup enjoys every bite. Warm Wags, The Happy Howl Team

We are thrilled that your pups love the food, but we hear you on the order confusion! Because subscriptions run automatically, manual reorders are usually not needed. If you check out manually while selecting the 20% subscriber discount, it will generate a new subscription, though choosing a standard one-time purchase will not! We are more than happy to clean up your account and ensure you only have one active delivery plan. Please give us a call at 1-888-436-7490, and our team will gladly get your settings adjusted. Thank you for your feedback!

We love hearing that your pups are enjoying Happy Howl! 💛 Knowing it's become an easy part of your routine is exactly what we hoped for when we created our recipes. Wishing your pups many more happy mealtimes! Warm Wags, The Happy Howl Team

It makes us smile knowing mealtime has become a little easier for both you and your pup. 💛 That's exactly what we hope for! Here's to many more happy meals ahead. 🐶 Warm Wags, The Happy Howl Team

Thank you so much for taking the time to leave us a review! We're grateful to be part of your pup's mealtime. We hope it continues to make feeding time a little easier for you! Warm Wags, The Happy Howl Team

I'm so happy to hear your pup loved the food! 💛 And thank you for sharing your thoughts on the packaging. I completely understand what you mean once it's opened. I actually went ahead and added one of our spoons and a set of our reusable storage bags to your next order at no charge. 😊 We love the bags because they're great for sealing leftovers in the fridge, and they also make it easy if you ever want to portion meals out ahead of time. If you ever need another set, just send us an email—we'd be happy to send more your way. Warm Wags, Rachel The Happy Howl Team

We're so happy to hear your three pups go nuts for Happy Howl! 😊 It means so much to know you're enjoying the convenience of the packaging, the long pantry shelf life, and the care we put into gently cooking our recipes with wholesome ingredients. We hope your trio keeps looking forward to every meal! 🐶🐶🐶 Warm Wags, The Happy Howl Team

It means so much to hear you had a great experience with our customer service. We're always here whenever you need us. Give your pup an extra belly rub from all of us! 🐶 Warm Wags, The Happy Howl Team

I'm so happy to hear your pups are loving Happy Howl! It also makes me smile knowing your orders have been arriving on time—we know how important it is to have your pup's food when you need it. Thanks again for sharing your experience. Give your pups an extra belly rub from all of us at Happy Howl! 🐶🐶

We are so deeply sorry for the mix-up with your order! Getting an uneven split of 30 and 18 instead of the 24-and-24 combo you purchased is completely our mistake, and we certainly do not want either of your pups running out of their favorite flavor early. We would love to send out an exchange right away to swap out those extra cartons for the correct flavor so both of your dogs stay happy and fed! Please reach out to our support team with your order number, and we will get this corrected for you immediately. Thank you for bringing this to our attention!

Talk about a successful first order! We are so excited to hear that your pups loved every bite and that you get to say goodbye to the hassle of freezing and thawing meals forever. Delivering generous portions quickly to your doorstep is what we strive for every single time! Thank you so much for joining the Happy Howl family, and we cannot wait to keep those bowls full!

We are so glad to hear that you are loving the food, but we completely understand how heavy and difficult a 48-carton box can be to lift! To make sure your deliveries are comfortable and easy for you to manage, we have updated your account starting on August 20th. Moving forward, your future orders will automatically be split into two separate packages of 24 cartons each instead of one single heavy box! This way, you still get all the food your pup needs without any of the heavy lifting. Thank you so much for sharing your feedback with us!

Happy pups and clean bowls—that is what it is all about! We are so glad to hear that your dogs are loving every single bite. Thank you for your wonderful support, and we look forward to sending their next favorite box!

There is nothing better than those happy puppy mealtime dances! We are so thrilled to hear that your little girl is loving her food and gets so excited whenever it is time to eat. Thank you so much for taking a moment to share the joy, and welcome to the Happy Howl pack!

There is nothing better than seeing a dog genuinely obsessed with mealtime! We put so much care into making wholesome recipes that pups truly crave, and knowing we hit the mark for your boy means the world to us. Thank you for your fantastic review!

We’re sorry to hear about your experience, and we understand how frustrating this can feel. 🤍🐾 Per our 30-Day Refund Policy, refunds are only applicable to products purchased at full price. Orders that include a discount or promotion are not eligible for refunds. As outlined in our policy, the following items are excluded from refunds: • Orders where a discount code has been applied • Sample Packs/Trial Packs • Subscription Purchases (unless an item arrived damaged) • Gift Cards • Supplements • Limited-Time Sale Items • Shipping and handling costs • Apparel, Gear, or Supplies We’re sorry if that wasn’t clear during checkout, and we appreciate you bringing this to our attention. That said, we’d still like the opportunity to review your experience and see how we can help. Please reach out to our support team at [email protected] with your order details so we can look into your situation and work toward a resolution. 🐶 The Happy Howl Team

Thank you so much for giving Happy Howl a try! Knowing we’re helping bring more happy mealtimes to your doggos means so much to us! 🤍🐶 We’re so grateful to have you and your pups as part of the Happy Howl pack! The Happy Howl Team