Happy Howl

We are so sorry for the delay and for failing to get back to you sooner—you have every right to be frustrated. We have requested a replacement to be reshipped first thing tomorrow morning, and you will receive an email with updated tracking as soon as it processes. Thank you for your patience while we make this right for you.

Thank you for reaching out, and we apologize for any difficulty accessing your account! We can confirm that your subscription was officially canceled on August 13th. Please feel free to email us directly at [email protected] if you need help regaining account access or have any other questions.

Hungry dogs shouldn't have to wait, and we completely agree that faster delivery is essential! We are actively making improvements to our shipping process to speed up transit times across the board. Thank you for sharing your thoughts with us so we can do better!

That is the absolute best news! Hearing that your pups give our food two paws up brings the biggest smile to our team. Thank you for the sweet review and support!

Winning over Mr. Solo and providing you with great service is the ultimate compliment for our team! Thank you for trusting Happy Howl with his bowl and for taking the time to share such a sweet note. We look forward to serving you both for a long time to come!

We love a good life hack, and using Happy Howl to hide Simba's monthly medication is brilliant! We are so thrilled he devours every bite without suspecting a thing. Give sweet Simba an extra ear scratch from all of us in the pack!

Clean bowls for picky pups and super service—that is what we love to hear! Thank you for spreading the word and sharing such an awesome recommendation for fellow pet parents. We're thrilled to have your dogs in the Happy Howl family!

Delicious for them and convenient for you is exactly what we strive for with every order! We truly appreciate you taking the time to share your feedback with us. Thank you for choosing Happy Howl for your dogs' meals!

Talk about picking favorites! We are so glad our food is hitting the spot for both of your babies—even if it means they ignore the rest. Thank you for the laugh and for being such a wonderful part of the Happy Howl family!

Hi there! Oh, we love hearing that! 🥰 I’m so glad your pup took to Happy Howl right away — that’s always a win, especially when introducing a new food! And arriving a day early is definitely something we can get behind. 😂🐾 Thank you so much for sharing, and give your pup an extra Happy Howl-approved belly rub from us! Warm Wags, The Happy Howl Team 🐾

Sending upcoming order reminders is just one way we try to make life easier for busy pet parents! We are so glad your dog is enjoying the variety of flavors and devouring every bite. Thank you for taking the time to share your review with us!

We definitely got a little ahead of ourselves with that survey! 😅 I took a look and see that your order was delivered on Monday. We do send those surveys a little prematurely sometimes, but you’re absolutely not expected to respond until you’ve received the food and your pup has had a chance to try it! We apologize for the timing and hope your pup is enjoying their first Happy Howl meals. 🐾❤️

We’re so glad your pup is loving the food, but we hear you loud and clear on transit times and pricing. We pour 100% human-grade quality into every carton without cheap fillers, and we’re actively working to speed up our delivery times so your pup gets their favorite meals much faster. Thank you for giving us a try and sharing your honest thoughts!

Hi there, I completely understand! Sometimes our pups need a little time to warm up to a new food, especially when they’re used to having something different. Since you’re willing to keep trying, I wanted to share a few tricks that may help make Happy Howl a little more appealing. I’ve also paused your subscription until December 1st, so you won’t have another shipment going out while you see how they do. You can decide what you’d like to do from there. In the meantime, here are a few picky-eater tricks to try: Feeding Tips to Try: -Start small & mix in: Try mixing a small amount of the food with something your pup already enjoys (like their previous food) and gradually increase the amount over a few days -Warm it up: Slightly warming the food can enhance the aroma and make it more enticing in a microwave safe bowl for 10 seconds (NOT in the packaging) -Add a topper: A splash of warm water, low-sodium bone broth, or even a little plain boiled chicken can help spark interest And just as a reminder, your subscription currently receives 40% off every recurring order, so if they end up becoming Happy Howl fans, you’ll still have that savings available. 😊 Hopefully one of these tricks does the job and we can win those picky little taste buds over! Warm Wags, Rachel The Happy Howl Team

Thank you so much for sharing your experience with us. While technical delays are rare, we always want to make things right immediately, so we are glad our team got that credit applied quickly for you. More than anything, we are thrilled to hear that our recipes are supporting your pup's allergy journey alongside his medications. Finding relief for a dog with severe allergies is huge, and we are so honored to be a part of his routine. Thank you for being a valued part of our pack!

We appreciate you sharing this with us! Since our food is cooked right inside the carton to preserve all the natural juices and essential vitamins, batch consistency can occasionally range from firm to a bit more broth-rich. That said, your peace of mind is our top priority! Please reach out to our customer care team at [email protected] with a quick picture of the carton, and we will be more than happy to investigate this batch for you. Thank you for your support!

Thank you so much for the feedback, and we are so thrilled to hear that your dog is loving the food! We are so sorry for the frustration regarding your scoop and any delay in our communication—we certainly never thought you were making it up, and your experience matters to us. To make sure you are completely taken care of, we have gone ahead and added a spoon as well as extra storage bags to your next shipment on September 4th, and every order after! Thank you for your patience, your loyalty, and for being a valued part of the pack!

Finding a meal that picky dogs genuinely love can be such a journey, so knowing Happy Howl hit the mark for both of your pups means the world to us. We’re delighted that our subscription convenience gives you total peace of mind every month. Thank you for the wonderful review!

Thank you for letting us know—we love that those storage bags help keep everything fresh in your fridge! We have updated your account to automatically include extra storage bags and a scooper with all future orders, starting with your next shipment on August 31st. Thank you for being such a wonderful part of the Happy Howl pack!

We’re so glad to hear Cooper is off to a great start! 🐾💛 We hope the beef stew gets two paws up tomorrow, too! Thanks for giving Happy Howl a try and for the kind words about our team. 😊