Happy Howl

We are so sorry to hear that your Yorkies are experiencing loose stools—we completely understand how frustrating and messy that can be! When transitioning to a rich, human-grade food like Happy Howl, a dog’s digestive system can take some time to adjust. We recommend slowing down the transition by mixing a small amount of Happy Howl with their previous food, or adding a spoonful of pure pumpkin puree to help firm up their stool. We do see that you have an active subscription scheduled to process on September 9th. If you would still like to pause or cancel that order, please email us at [email protected] and our team will gladly assist you right away!

Our hearts go out to you during this incredibly difficult time. Losing two of your sweet dogs is truly one of the hardest things anyone can go through in life, and we are so deeply sorry for your profound loss. We can only imagine how much she misses her brother and sister, and we are sending both of you so much love as you navigate this big change together. Knowing that our food is able to bring her a bit of comfort and joy at mealtime means the world to us. Thank you for taking the time to write to us, and please know that your whole family is in our thoughts.

We are smiling from ear to ear reading this! Our goal has always been to set the standard for quality, convenience, and taste, so getting this kind of feedback means everything to us. Thank you for taking the time to share your support and for trusting us with your dog's health!

Thank you so much for taking the time to share such honest feedback with us. Picky eaters like Jet definitely know what they want, and we totally understand that every dog's palate is unique! Fresh, real-food recipes can certainly be a bit messier to handle than traditional dry kibble, but we are so glad you appreciated the convenience of our shelf-stable packaging. Thank you for giving Happy Howl a try, and we wish you and Jet the absolute best in finding the perfect mealtime match!

Thank you for the 4-star review and for your candid feedback! Knowing that your Cairn Terrier is enjoying every meal means the world to us. We are so sorry for the missed communication around your shipment, and we are using your note to ensure our shipping updates are much clearer moving forward. We appreciate your support and look forward to serving you both again soon!

We love hearing that! Moving between locations can definitely make keeping a food delivery on schedule a little tricky, so we’re glad we could make those changes easy for you. We appreciate you trusting us to keep your pup’s meals coming wherever you are! 🐾❤️

Our hearts go out to you, and we completely understand where you are coming from. Caring for our pets through life's unexpected turns is so important, and taking a pause on subscriptions is 100% the right decision for your family right now. We are so happy to hear that your dogs loved the food and that our sample packs made it easy to test out. We wish you the absolute best in your job search, and we hope to see you and your sweet dogs again down the road!

Okay, Benji clearly has his own little mealtime soundtrack! 😂🐾 There’s nothing better than those enthusiastic bowl-licking sessions when you know dinner was a success. Give Benji some extra love from all of us! And that name! Benji! Love!!☺️❤️ Warm Wags, The Happy Howl Team

We love hearing this! 🐾 Having a fresh meal that doesn’t take up valuable fridge space can make life so much easier, especially when you’re on the go or just trying to simplify mealtime. Thanks for sharing! 💛 Warm Wags, The Happy Howl Team

Thank you so much for the kind words! 💛 We’re always happy to help, and it means a lot to know you’ve had a great experience with our team. We truly appreciate you being part of the Happy Howl family! 🐾 Warm Wags, The Happy Howl Team

Hi Lucinda Thank you for reaching out! That is a great question, and it is a very common point of confusion when comparing fresh food to dry kibble. The reason our guaranteed analysis lists protein between 5.5% and 7% on the carton is because our fresh food naturally contains 76% to 77% moisture. Kibble, on the other hand, has almost no moisture (usually around 10%), which makes its protein number look much higher at first glance on the label. To compare two foods fairly, you have to look at them on a Dry Matter Basis—which measures the nutrient levels after removing all moisture. When you convert Happy Howl to a Dry Matter Basis, our actual protein percentages range between 24% and 30%, which is right in line with—or higher than—premium dry kibbles! Here is the exact breakdown for each of our recipes, comparing both Wet Matter (As Fed) and Dry Matter: • Lamb Delight Wet Matter: 5.5% Protein | 3.5% Fat | 1% Fiber | 76% Moisture Dry Matter: 24% Protein | 16% Fat | 3.3% Fiber • Beef Stew Wet Matter: 6% Protein | 3% Fat | 1.5% Fiber | 77% Moisture Dry Matter: 28% Protein | 16% Fat | 3.8% Fiber • Turkey Feast Wet Matter: 7% Protein | 3% Fat | 1% Fiber | 76% Moisture Dry Matter: 30% Protein | 14% Fat | 2.3% Fiber How the quick math works if you ever want to compare other brands: Subtract the moisture percentage from 100% to get the Dry Matter percentage. Divide the labeled protein percentage by that Dry Matter percentage. Because our food retains its natural moisture, your pup gets high-quality, protein-rich nutrition along with essential hydration that kibble simply can't provide. Please let us know if you have any other questions at all—we’re always happy to help! Warm Wags, The Happy Howl Team

Hi there! We’re so happy Rocky is enjoying his meals! 🐾 And thank you for the kind words about our team—we know how important it is to get your pup’s food where it needs to go, so we’re always happy to jump in when something goes off track. 💛 Warm Wags, The Happy Howl Team

Hi Maria! That makes us so happy to hear! 🐾 Boston Terriers definitely know what they like, so we’ll happily take that as a big win. Give your pup some extra Happy Howl love from us! 💛 Warm Wags, The Happy Howl Team

Thank you so much for reaching out and sharing those photos with us! Because our recipes are made with fresh, natural ingredients without artificial preservatives, any small tear or crushed corner that exposes the food to outside air can cause mold to form. We sincerely apologize for that damaged carton! We have already added a replacement carton to your upcoming order processing on September 9th to make sure you are fully taken care of. Please let us know if there is anything else we can do to help you and your pup in the meantime!

Hi K! Thank you for sharing the love! 🐾 We’re so happy your pups are enjoying their Happy Howl meals. Knowing they’re excited for mealtime is exactly what we love to hear! 💛 Warm Wags, The Happy Howl Team

This makes us so happy to hear! 🐾 It sounds like Bella has her favorite figured out with the Turkey! We’re so glad the variety and feeding guide make mealtime a little easier—and one less thing to remember is always a win. 💛 Thank you for being part of the Happy Howl family!

We love hearing that both your Maltese and Sheepadoodle are enjoying their meals—and now you don’t have to spend your time cooking veggies for them, too! ☺️🐾 Thank you so much for giving Happy Howl a try and for taking the time to share such kind words. We’re so happy to be part of mealtime for your two pups! 💛

A picky eater giving Happy Howl two paws up?! We’ll take that win! 🐾💛 Give Daisy some extra love from us!

Clean bowls for your pup and care for the planet are both super important to us! Our compact cartons are 100% recyclable and designed to minimize waste compared to traditional cans or plastic, but we love hearing customer ideas like bulk sizing and retail options as we grow. Thank you for sharing your thoughts with us!

We are so glad our team was able to resolve your issue right away and get that replacement shipped out! Providing fast, helpful support when you need it is what we are all about. Thank you for trusting Happy Howl with your dog's meals!