Happy Howl

We are smiling from ear to ear reading this! Winning over three dogs with such unique personalities and sizes is no small feat, and getting that triple stamp of approval means the world to us. We know how precious freezer and fridge space is compared to brands like The Farmer's Dog and Freshpet, so we are so glad our clean, shelf-stable packaging is giving you back your storage while keeping your pups thriving. Thank you for your support and for trusting Happy Howl with your fur family!

Thank you for the fantastic feedback! Thriving dogs and faster delivery times are exactly what we strive for with every order. We are so glad your shipment got to you in record time, and we look forward to keeping your pups happy, healthy, and well-fed for many clean bowls to come!

We love hearing this! Giving your dog wholesome, nutrient-dense meals without needing a refrigerator or freezer makes traveling and storing so much easier. Thank you for taking the time to share your experience, and we look forward to keeping your pup happy and well-fed wherever your adventures take you!

We are so sorry to hear about your experience! Receiving damaged packages is incredibly frustrating, and we apologize that your delivery did not feel like the high-end service you deserve. We take product quality and shipping standard very seriously and want to fix this for you. Please send those photos over to us at [email protected] so our team can investigate and issue replacements for any compromised food immediately. Thank you for letting us know so we can take care of you and your pup!

We’re so glad we could get that order out to you in time! 🐾 We’ll be sure to pass along your kind words to the team. We’re so happy you had such a great experience, and even happier your food arrived the very next day! 💛

Hi Heather! We’re so glad Happy Howl has been a hit with your pups! 🐾 It’s always wonderful when mealtime becomes something they genuinely look forward to. Thank you for giving us a try and for sharing the love! 💛 Warm Wags, The Happy Howl Team

This is such a sweet update to read! 🐾 We’re so glad she’s feeling better and that mealtime has become one of her favorite parts of the day. Give that girl some extra love from all of us—she sounds like one very happy pup! ❤️

Hi Debby, I'm really sorry for the frustration this has caused. Based on what you shared, it sounds like you asked not to receive another box, but a new shipment was still sent, and now you have multiple boxes you're not able to use as you intended. I'm going to hand this over to a team member to follow up with you. They'll review what happened with your subscription and your latest instructions, and get back to you within 24 hours. Thanks for your patience, and I'm sorry again this wasn't handled the way you requested.

We’re so glad Happy Howl has made mealtime a little easier for both of you, especially with all your camping adventures. Here’s to many more happy meals and outdoor adventures together! ❤️

Thank you for your feedback. We want to reassure you that your first purchase was a one-time order with no subscription created, so no future orders or charges will occur. We are sorry to hear that the food wasn't a good fit for your dog's taste buds, but we truly appreciate you giving Happy Howl a try and wish you both the very best!

We appreciate you letting us know! High summer temperatures can definitely be worrisome, but our packaging is rigorously tested to preserve safety and quality even in intense heat up to 119 degrees Fahrenheit. While the food is fully safe, we know every pup has unique taste preferences! If you ever suspect a carton has been compromised or smells off, please reach out directly to [email protected] so we can look into it and take care of you. We wish you and your pup the absolute best!

That makes us smile! 🐾 Give your pups some extra love from all of us! ❤️ Warm Wags, The Happy Howl Team

There’s nothing quite like seeing that extra pep in their step and knowing mealtime has become something they genuinely look forward to. 🐾❤️ We’re so happy Happy Howl has been a great fit for your pups, and we truly appreciate you sharing your experience with us! Warm Wags, The Happy Howl Team

That makes us so happy to hear! 🐾 It’s always a great feeling when mealtime is something your pup looks forward to and everything seems to be agreeing with her. Give that sweet girl an extra belly rub from us! ❤️ Warm Wags, The Happy Howl Team

It sounds like your two little ones have officially made their decision for you.☺️ Thank you for giving us a chance—we’ll be ready when the pups are ready for their next Happy Howl delivery! ❤️

Hi Carol Thank you so much for reaching out, and I'm so sorry to hear your pup hasn't been feeling well — that's never easy to see, and we want to help get to the bottom of it. First, I want to reassure you: all of our recipes are produced in a USDA-certified facility, are third-party tested, and are FDA-audited, with packaging that meets FDA food-contact safety standards. So while we take this seriously, please know there isn't a known issue with the batch. A couple things that could explain what you're seeing: - A change in consistency between batches can happen naturally with fresh, minimally processed food — it's not a sign that anything is wrong, but we'd still love to take a look. - If your pup transitioned to this recipe quickly, sudden diet changes (even between two foods they've had before) can cause stomach upset. Easing back in with a gradual transition can help: Days 1–3: 75% current food / 25% Happy Howl Days 4–6: 50% current food / 50% Happy Howl Days 7–10: 25% current food / 75% Happy Howl Day 11+: 100% Happy Howl To help us look into this further, could you send over: - A clear photo of the food inside the carton (showing the texture you're describing) - A photo of the outer carton - A photo of the shipping label - The code printed on top of the carton - Which recipe and how many cartons are affected If the symptoms continue or worsen, please reach out to your vet right away — we always want your pup's health to come first.

Cain sounds like quite the Happy Howl fan! 🐾 And I have to say, anything that gives us back a little freezer space is a win in my book too! Give Cain a big pat from all of us. ❤️

That is so wonderful to hear! 🐾 There’s nothing better than seeing a pup get that extra pep back in their step. Give Fred a big hug from all of us—we’re so happy he’s feeling like a puppy again! ❤️