About XSTANCE
Data updated- Website
- thexstance.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 105 reviews
- Replies to negative
- 100% (5/5)
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About this business
XSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.
Written by the business, not verified by us.Is XSTANCE legit?
XSTANCE (thexstance.com) has a 4.7 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently share that the insoles provide incredible relief for stubborn foot and heel pain, making daily walking and standing much easier and remarkably more comfortable. People also routinely praise the helpful customer service team for quickly resolving accidental order mistakes and ensuring a smooth purchasing journey. Some reviewers were not happy with the return process, noting that contacting customer support for returns or trying to fix order issues was extremely difficult and frustrating. A few individuals also mentioned that the very high arch support caused unexpected discomfort and additional physical pain instead of providing relief.
Auto-generated from all reviews of this business. For reference only.What people say
Customer service made it very easy to…
Customer service made it very easy to return my insoles and have them credited back to my account. My husband seems to be doing well with his. I subsequently found out I have a torn gluteus maximus muscle, which is why I have excruciating pain when I walked with the inserts. Surgery is going to require no weight bearing on that side for 4-6 months. Oh well. 😔
Helped with back and foot pain
These inserts helped correct an issue that developed over the past few years, after foot surgery. I felt the difference by muscle soreness in my shins and calf area. I was OK with this due to the information provided with the inserts. I have noticed an improvement in my back and foot pain. I atttibute these positive changes to this product v
This was my second attempt to return…
This was my second attempt to return products I unfortunately was not able to use. Second time was a charm. I emailed my post office tracking receipts and was promptly refunded my money. (First attempt to return items had me fill out a survey asking why I was returning the products, etc. I submitted that form and had no response after two weeks. So I contacted your company again and was promptly told exactly what to do and received my refund. Glad I followed up.)
Xstance was very good about refunding…
Xstance was very good about refunding me , when I accidentally had 2 orders. When I received product , immediately but them in my sneakers and wore them , what a difference !!!! My feet didn’t hurt ! Have 3 pairs now . Would highly recommend them for anyone who has feet issues Especially those who have fasciitis
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