Three Bird Nest is a California-based women’s boutique known for our effortless boho clothing, free-spirited style, and everyday comfort. Since 2011, we’ve been designing and curating unique pieces that blend bohemian fashion, relaxed silhouettes, and modern, easy-to-wear details, perfect for women who love expressing their individuality through style.From flowy boho dresses and cozy bohemian sweaters to wide-leg pants, layering essentials, and artisan-inspired accessories, every 3BN piece is created to help you feel confident, comfortable, and authentically you. We focus on quality fabrics, flattering fits, and versatile styles you can wear from morning coffee runs to weekend adventures.At Three Bird Nest, customer experience is at the heart of everything we do. Our community-first approach means fast shipping, responsive support, size-inclusive options, and a shopping experience that feels personal. With thousands of happy shoppers across the U.S., we’re grateful to be a go-to destination for boho chic outfits, festival-ready looks, and everyday bohemian wardrobe staples.Join our flock and discover why so many women choose 3BN for their favorite boho tops, layered outfits, statement jackets, and effortless, free-spirited style.
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Is Three Bird Nest legit?
Three Bird Nest (threebirdnest.com) has a 3.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 35% give 1 star; The business has replied to 78% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-26.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers often mention that the available clothing options are visually appealing, uniquely stylish, and generally comfortable for everyday wear across different occasions. Shoppers frequently point out that online packages arrive promptly and that customer service representatives are exceptionally helpful whenever assistance is required.
Some reviewers were not happy with unexpected quality defects, describing how certain garments tore easily or frayed severely after an initial wash. Additionally, a few individuals experienced frustrating encounters with strict return rules and unhelpful support interactions regarding damaged merchandise or incorrect sizing issues.
Auto-generated from all reviews of this business. For reference only.
I will no longer be ordering from them after I tried to make an order on August 9th. My order just sat there in limbo and when I reached out to customer support, I was told one of my items was no longer available. I picked a replacement and paid and invoice for the difference. I waited another week with no updates on my order shipping and reached out again. No one could figure out why my order hadn't shipped so I just asked to cancel it. I got an email saying it was cancelled but no info on my refund to two different cards (one for the initial order and one for the invoice later). They seem to have ghosted me. I'm going to have to contact my card companies now.
The pants I purchased ripped after two wears. I let customer service know and they said there was nothing they could do since I had them for two months and washed them. It was clearly a manufacturing defect but they did nothing to assist. I won't be purchasing from them again. For the price, their pants should hold up beyond two wears.
Wow. I saw a really cute jumpsuit on Instagram. In my size, it was advertised at 26.00. When I went onto the website to order, there was an immediate upsell . Now the M was 51.00; only the L was 26.00. I contacted support; they said this is their common practice and that it's a take-it-or-leave-it situation. I left it. I am unable to include the chat here ..Im not surprised, as the world has turned rather cold and buyers need to be very cautious.
I have had many unfortunate experiences ordering things on line, but this was not one of them. Very pleased with this experience. I ordered something and needed to return it. The product was great quality and exactly as advertised. My return was done quickly and hassle free. I will be sure to order from them in the future. 5 stars for Three Bird Nest.
DO NOT BUY FROM THIS COMPANY regular customer who recently…
Am a regular customer who recently bought a dress that is clearly marked washable. Followed directions to tee(a summer dress I bought in May and had to wait for warmer weather to wear it) and the whole dress is falling apart. A smart-mouthed 'customer rep' emails that items must be returned, unworn and with tags to be considered. Can we spell 'scam?' The dress was sold as 'washable'and clearly was not. Sent pictures if all the seams letting loose and get the boiler plate answer that 'too bad'for you. Attempts tomtalk to a super isor have fIled despite repeated emails and calls. Do not buy from this company.
I loved the clothes I bought! But then a knit romper (not denim) literally TURNED MY SKIN BLUE without any tag warning or anything. And I didn't realize it, so now my toilet is blue and my white bed sheets are blue. And I initially laughed this off, but after being ignored by customer service for 2 WEEKS, I started to get kind of frustrated. They finally responded (after 2 follow ups from me), and they told me to submit a damage claim. But as soon as I clicked the button that said the item had been worn, it said it was ineligible. So I responded to customer service, who basically told me 'sorry, you can't return items that are older than 3 days or have been worn.' Which like...duh? I was very clear about having worn it, and it took 2 weeks for them to respond to me with the link... Also, I really just wanted someone to CARE. You know? I just kept begging them to improve the processes at their factory or at least put a tag on garments that haven't been colorfasted properly. But apparently they just don't care. Which makes me wonder how often this is happening. Because no one seemed shocked or very apologetic at all. And I wasn't given a refund or credit or even a very genuine apology. So I guess it's all fine and good if you happen to get the good products? But if you get an item like I got, you're just out of luck, and they don't care about you.
Edit to add: I asked for my issue to be elevated to a manager, and she was very apologetic. She also refunded the item. I will also note that I washed the item (alone, in cold water), but my body still turned blue from wear. Was hoping a good wash would fix the problem, but no.
Reply from Three Bird Nest2026-08-13
Hi Kelsey,
I am truly sorry for what you experienced with your romper, and especially for the frustration caused by having to follow up multiple times before receiving a response. I completely understand why you felt frustrated and unheard. You deserved a much quicker and more empathetic response from us.
I also want to sincerely apologize that our previous communication came across as though we did not care. We absolutely take reports like this seriously. We did escalate your feedback to our Product Team for review, particularly your concerns about the color transfer and whether clearer care information could help prevent a similar experience in the future.
While I cannot change the outcome of the claim, I genuinely appreciate you taking the time to share your experience and feedback with us. We should have made you feel heard and supported from the beginning, and I am very sorry that we fell short.
Three Bird Nest Customer Experience
I would not recommend this brand. I’m terrified to buy anything from them again. The return costs me $21. I just wanted to try it on, never again. I feel scammed.
Reply from Three Bird Nest2026-08-13
Hi Sabrina,
I’m truly sorry to hear you were disappointed with your return experience. I completely understand how unexpected return costs can feel, especially when you simply wanted to try an item on and see if it was the right fit.
I’d like to clarify that Return Assurance is an optional $2.98 protection offered at checkout. If Return Assurance is purchased, return shipping is covered when the return is processed through our return portal, so you would not have been charged the return shipping fee.
When Return Assurance is not selected at checkout, a $9.98 return label fee applies to returns processed through the portal. I’m very sorry if this was not clear when you placed your order, and I appreciate you sharing your experience as it gives us an opportunity to make our return information even clearer.
Thank you for giving Three Bird Nest a try, Sabrina. I’m sincerely sorry that this experience left you feeling this way.
Clothing did not fit well and then got charged for returning an item. I already paid shipping but was charged 9.95 "handling" for a return. Would NOT recommend
Reply from Three Bird Nest2026-06-26
Hi MW,
Thank you for taking the time to share your feedback. We're very sorry to hear the fit wasn't what you were hoping for and that our return policy left you feeling disappointed.
As a small business with a customer service team of just six people, we unfortunately aren't able to offer free returns like many larger retailers. At checkout, customers have the option to purchase Return Assurance for $2.98, which covers the cost of return shipping when using our return portal. If Return Assurance isn't selected, a $9.98 return label fee is deducted from the refund when a prepaid return label is used. This helps us offset a portion of our shipping costs, as we don't have access to the deeply discounted carrier rates available to much larger retailers.
We do accept returns on eligible items in new condition with tags attached within 30 days of delivery (or 60 days during our holiday return window), and we also provide detailed garment measurements on every product page to help customers choose the best fit before ordering.
We truly appreciate your feedback and will be sure to share it with our team as we continue looking for ways to improve our customers' experience. Thank you for giving Three Bird Nest a try, and we hope we'll have the opportunity to serve you again in the future.
Warmly,
💛 The Three Bird Nest Team
I received a pair of pants with a large white bleach spot on the front of the pant leg. When contacting them I was told it is 'part of the wash' which was ridiculous gaslighting because it clearly was a spot that had nothing to do with any wash, they were tan colored pants with one white spot on the front. The only option provided was to pay for return shipping - which I was not going to do. Pants are donated now, will not be buying again. Their clothes are overpriced and most of the time with acrylics rather than cotton, top that off with frequent sizing issues which do not match their listings and poor quality and poor customer service - I would rather go elsewhere from now on - fed up
Reply from Three Bird Nest2026-06-23
Hi Petra,
We are incredibly sorry to hear about your experience and appreciate you taking the time to share your feedback.
What you've described is certainly not the experience we want for our customers, and we understand your frustration regarding both the item you received and the support you were provided. We take concerns about product quality and customer service very seriously, and we are currently reviewing this situation internally to better understand what occurred.
A member of our team will be reaching out to you directly shortly to discuss your experience further and see if there is anything we can do to make this right.
Thank you for bringing this to our attention.
Sincerely,
Three Bird Nest Customer Experience Team
Love the clothes, but shipping takes FOREVER, over Three weeks! Most items did not have tags on them which is unusual. I found it Worth it, super cute items but I’m hesitant to buy again.
Reply from Three Bird Nest2026-06-23
Hi Tracy,
Thank you for taking the time to share your feedback. We're so happy to hear that you loved the clothing and found the pieces worth the wait!
That said, we're truly sorry that your order took longer than expected to arrive. We've shared your feedback regarding shipping with our team, and we'll also be reviewing your fulfillment experience to better understand what happened and how we can improve.
Regarding the tags, some of our more delicate items are intentionally shipped without traditional hang tags attached. This helps prevent snagging or damage that can sometimes occur during transit or tag removal. If a return is needed, the original packaging the item arrives in can be used for return purposes.
We sincerely appreciate your feedback, and we're grateful that you gave us a try. We hope you'll consider shopping with us again in the future so we can provide you with an even better experience.
Warmly,
The Three Bird Nest Team
I really love Three Bird Nest and I made several orders from them recently. The style of clothes are gorgeous. However I've had a lot of issues with several of the clothes I bought - one pair of trousers were delivered in the wrong colour, one top split at the seams after only wearing once, a jumper started developing a hole in the underarm after only one wear, and after washing a pair of haram style trousers, they came out with a white patch where the colour had faded. Some of the items that I bought do seem good quality, but it's very hit and miss from my experience. I was planning to buy many more clothes from this company, but after the disappointment experienced, I don't think it is worth it, as the prices are very high! If I'm spending this sort of money, I want clothes that are good quality and will last.
Reply from Three Bird Nest2026-06-17
Hello Jessica!
Thank you for taking the time to share your experience and for your support of Three Bird Nest. We're truly grateful that you've placed several orders with us and that you've loved the style of our clothing.
We're very sorry to hear that some of the items you received did not meet your expectations. Receiving an item in the wrong color or experiencing quality concerns so soon after purchase is understandably disappointing, especially when you've invested in pieces you were excited to wear.
As a boutique, we work with a variety of brands and manufacturers, but that's never an excuse for falling short of the quality and consistency our customers deserve. Feedback like yours is incredibly valuable, as it helps us identify opportunities to improve both our product selection and quality control processes.
While we're glad that some of your purchases have been positive, we're sorry that the overall experience has left you feeling hesitant to shop with us again. We understand that quality and value should go hand in hand, and we regret that we didn't deliver that consistently in your case.
Thank you again for your honest feedback and for giving our brand a chance. We hope we'll have the opportunity to provide you with a much better experience in the future.
Warmly,
Three Bird Nest Customer Experience Team
Bad clothing quality. Dresses shrink significantly after first wash (even following instructions). Customer service says they only support refunds or exchanges before clothes are used or washed
TERRIBLE
Reply from Three Bird Nest2026-06-09
Hi Soli,
We're sorry to hear that you were disappointed with your purchase.
We take quality concerns seriously, and while we understand your frustration, we were unable to verify a manufacturing defect in this case. Our care instructions recommend hand washing and laying flat to dry, as certain fabrics may shrink or become damaged if washed or dried using other methods.
Like many apparel retailers, we are unable to accept returns or exchanges on items that have already been worn or washed, as we can no longer resell them. This policy is outlined on our website and helps ensure product quality for all customers.
We appreciate your feedback and are sorry that your experience did not meet your expectations.
Peace + Love,
Three Bird Nest
Terrible quality. Super thin denim for the price. Wore twice and then the seam on the leg just tore.
Reply from Three Bird Nest2026-05-15
Hi Hallie, we’re very sorry to hear about your experience and understand how frustrating it is when an item does not hold up as expected.
We always want our customers to feel happy with both the style and quality of their purchases, so we sincerely apologize for the disappointment caused.
While we’re unable to offer a refund or replacement outside of our return policy timeframes, our policy allows for damaged or defective items to be reported within 3 days of delivery (with limited exceptions in some situations), and unworn/unwashed returns within 30 days of delivery.
We truly appreciate you taking the time to share your feedback, as it helps our team continue reviewing both product quality and overall customer experience improvements moving forward.
I've been a customer with this store for 8 years. In September I ordered a dress from them that looked like it would fit me during my pregnancy. However it wasn't as giving as it appeared so I was not able to try it on when it arrived. However I like it and kept it for after the pregnancy. Since delivery I tried it on and it fit however when I went to unbutton it, the seam split (not the stitching, the fabric beside it gave way). I contacted them letting them know it was defective and since they still have that dress in stock I asked if they could replace it since I haven't worn it and there was no way for me to know the fabric was defective since I couldn't try it on before. They said sorry but since I waited longer than 3 days past the delivery to let them know, they wouldn't do anything. I'm fairly disappointed since I've been a regular customer and have previously referred others to them as well and they are refusing to stand by the quality of their products or make it right in this case. If it had been worn even once I would understand but given that they still sell the product, mine still has the tags on it, and the fabric was clearly defective, I'm disappointed they won't stand by the quality of their clothing and make it right.
I paid for expedited shipping only to find out they used the government post office, USPS. My items did not arrive in time for my trip. Poor customer service. I would not advise purchasing from this company.
Reply from Three Bird Nest2026-05-15
Hi Kimberly, we’re truly sorry to hear your order did not arrive in time for your trip and thank you for taking to provide your feedback. We understand how disappointing that is, especially after selecting expedited shipping.
After reviewing your order, we confirmed it was processed and shipped within our advertised 2 business-day processing timeframe. The expedited transit portion was handled by DHL, with USPS completing the final local delivery. Unfortunately, once a package is in the carrier’s possession, delivery delays can occasionally occur that are outside of our direct control.
We sincerely apologize for the frustration this caused and appreciate your feedback regarding both the shipping experience and carrier expectations. Your comments have been shared with our team as we continuously evaluate ways to improve our customer experience.
Thank you for giving Three Bird Nest a try, and we wish you safe travels.
