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TruGreen

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201 reviews

2.9201 reviews
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About TruGreen

Data updated
Website
trugreen.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
95% (96/101)
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About this business

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the business, not verified by us.

Is TruGreen legit?

TruGreen (trugreen.com) has a 2.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home Services and its reputation is poor. Opinions are polarized: 44% rate it 4 stars or higher while 46% give 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-31.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Customers frequently reported poor results, noting that lawns developed large brown patches or continued to struggle with persistent weeds, dead grass, and damaged plants despite ongoing treatments. People also experienced frustrating customer support and billing issues, mentioning unhelpful phone responses, difficulties with scheduling, and unexpected charges for services that had already been canceled. Though some customers were unhappy overall, a few reviewers praised individual specialists for being extremely knowledgeable, professional, and thorough during their scheduled property visits. These people greatly appreciated the clear explanations and helpful recommendations provided for maintaining healthy lawns, trees, and shrubs throughout the changing seasons.

Auto-generated from all reviews of this business. For reference only.

What people say

I got a call from a salesman by the…

I got a call from a salesman by the name of Chris asking if I had question and if he could assist me. I explained to him that I was staying with my current vendor and he hung up on me. Now I see why there rating is so low. Poor customer service!!!

Reply from TruGreen2026-03-06

We're disappointed to hear this, Jay. Please email [email protected] with your contact information and any extra details about this situation, and our team will assist you from there. Thank you!

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