the quick response of this service…
the quick response of this service Thank you so much, I really appreciate it
At Spartan, we understand that hair loss is a common yet deeply personal issue. It's a journey that many of us will face, with statistics revealing that up to 68% of men experience hair loss sooner or later. But in a world where options are often limited and laden with unfulfilled promises, we stand apart. Spartan isn't just a brand; it's a commitment to revolutionizing hair care with the gifts of nature.
Written by the business, not verified by us.SPARTAN™ (try-spartan.com) has a 4.7 out of 5 rating on OK.one, based on 137 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being extremely responsive, polite, and exceptionally helpful when quickly resolving unexpected order issues. People really appreciate the prompt email replies, professional assistance, and smooth guidance provided by friendly staff members throughout their daily purchase journeys. However, some customers also noted that the product unfortunately did not provide any noticeable results or meaningful improvements regarding hair growth after months of use. A few other people also felt that managing subscriptions, handling automatic renewals, and dealing with unwanted shipments caused unnecessary frustration and considerable hassle.
Auto-generated from all reviews of this business. For reference only.the quick response of this service Thank you so much, I really appreciate it
Quick response to my email requesting a delay in shipping by Joan 👍
Customer service is a cut above most of my online experiences! Marinella and Joseph are the BEST!!
I had an excellent experience with the support team in resolving my logistics issues. Marinella and Joan were professional, responsive, and helpful throughout, keeping me informed and addressing my concerns quickly. Their patience and efficiency made the process smooth and stress free, and I truly appreciate their exceptional support. I highly recommend this customer focused team.
I had an issue which I had contacted Spartan on and both service representatives, Marinella & Ricca, understood my issue, were VERY responsive, and extremely helpful in collecting necessary information to resolve the matter in not only a timely manner, but exceeding my expectations.
Bought a root activator soap six months ago and i have not received the product. Custom support (JeAnne and Joey), have assisted me on my complain and i expect to receive the product at last.
Thank you for taking the time to share your experience. We sincerely apologize for the delay in receiving your Root Activator Soap and understand how frustrating this must have been. We're glad to hear that our customer support team, JeAnne and Joey, has been assisting you with your concern. We appreciate your patience while they work to resolve the issue, and we hope your order reaches you as soon as possible. If you have any additional questions or need further assistance, please don't hesitate to contact us at [email protected]. We're committed to making this right and ensuring you have a better experience moving forward. Thank you again for your patience and understanding.
A big shout out to the staff at Spartan who have assisted me to resolve an account and billing issue they all help in making this process quick and easy. To Marinella, Joseph, Joan, Patrick and Cecille, Thank you all so much for all your help. God bless Tony
Communication is top notch, both Joseph and Marinella were immediate in their response. Explanations and actions were swift and according to my wishes. Service is appreciated!
Joey and Cecille were awesome! Really prompt customer service and did a great job of getting my order mix up cleared up and re sent out right away!
Cancelled my order and Joan was very prompt in doing that and refunding my money.
It is amazing that anyone had any success with this product. I spent over 200 dollars and had zero change. I went to a dermatologist and they informed me it will do nothing. It is a product that will not help with hair growth it will help your scalp and smells good but other than that go to a professional for hair loss and try minoxidl oral or something else. Just a waste of money to buy this product.
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with Spartan didn't meet your expectations. We understand how frustrating it can be to commit to a hair care routine and not see the results you were hoping for. Hair growth is a gradual process, and because everyone's hair loss journey is different, results can vary based on factors such as the underlying cause of hair loss, genetics, lifestyle, and consistency of use. While many customers begin noticing improvements after 2–3 months of regular use, we understand that this isn't the case for everyone. We appreciate you sharing your perspective and understand that you've decided to explore other options. We'd still like the opportunity to learn more about your experience and see if there's anything we can do to help. If you're open to it, please reach out to us at [email protected], and our team will be happy to review your case with you. Thank you again for your honest feedback. We truly value it and are always looking for ways to improve both our products and our customer experience.
Joseph and Joan took care of my issue quickly and with great communication back and forth with my. I couldn’t be more satisfied!! Thanks so much
Thank you Joan and thanks for your exceptionally quick response to my email about ordering the Root Activator Spray. I greatly appreciate good customer service and you certainly exceeded my expectations! Thanks again Joan! Ronnie
First, the product DOES grow hair! Joan assisted me with placing my next order on hold, and she was great.
Joseph was very responsive to my request to make updates to my subscription and resolved it immediately.
Joseph in Customer Service was terrific. Timely. Responsive. Didn't try to up-sell! What a great experience. A rare one at that...!
My email was replied to in less than 5 minutes and my concern was resolved immediately after that. Very happy with the service I received a big thank you to Marinella. Great support, great product. Thank you.
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