At Spartan, we understand that hair loss is a common yet deeply personal issue. It's a journey that many of us will face, with statistics revealing that up to 68% of men experience hair loss sooner or later. But in a world where options are often limited and laden with unfulfilled promises, we stand apart. Spartan isn't just a brand; it's a commitment to revolutionizing hair care with the gifts of nature.
Written by the business, not verified by us.SPARTAN™ (try-spartan.com) has a 4.7 out of 5 rating on OK.one, based on 137 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being extremely responsive, polite, and exceptionally helpful when quickly resolving unexpected order issues. People really appreciate the prompt email replies, professional assistance, and smooth guidance provided by friendly staff members throughout their daily purchase journeys. However, some customers also noted that the product unfortunately did not provide any noticeable results or meaningful improvements regarding hair growth after months of use. A few other people also felt that managing subscriptions, handling automatic renewals, and dealing with unwanted shipments caused unnecessary frustration and considerable hassle.
Auto-generated from all reviews of this business. For reference only.I dealt with Veronica, Joan and Patrick and all of them were very helpful and very quick to respond. They were able to skip my subscription for this shipment and refund me the money until I'm ready for it. I very much appreciate their efforts and plan to continue using Spartan!
Joseph took care of my double charge that went through when I made my purchase. He informed me through a prompt email what would occur. That helped make the purchasing process smooth. Thank you Joseph and team for your excellent customer service and helping me through the purchase process.
Customer service from Marinella at Spartan was extremely prompt in resolving an order hiccup... the speed of resolution is appreciated.
Joan was swift to resolve my query! Thanks
Support with this company is Top Notch ! Cecille and Marinella really went above and beyond and Completely fixed my issue promptly ! Happy Spartan here !!! Thank you very much !
Mhyca did a great fast response back to me to get my issues resolved.
Thanks a lot for the excellent service Marinella.
The person who handled my problem, Mhyca, was very helpful and took care of my issues. I'm fully satisfied.
Customer service support (MHYCA)responded very quickly. I had a question regarding the difficulty in releasing the pump for both of the conditioner bottles I purchased. Mhyca literally answered within 5-10 minutes and assisted me with my request, and continued correspondence until it was resolved. Excellent service.
Some how my order went through after a month of receiving my order. I was not at my address I was on vacation. So I had emailed them to try to ship it to where I was, but I just received my order. So with the help of Marinella & Patrick they were able to cancel my order Thanks for all your help!!
Marinella was able to address the questions I had on my order and provided guidance on auto-renewing subscriptions.
Spartan, has amazing customer service, and support. They truly care about their customers and are always willing to work with them. Because of their awesome products and customer service I will be returning customer in the years to come. If you’re looking for some great products, that really work and a customer support team that really cares about their customers along with an incredibly fast response time I’d recommend purchasing products from this company.
Joseph provided exceptional customer care to me when I went into near panic mode about cancelling my subscription. Kudos to him!
I had an unforeseen event with my order, but customer service corrected it promptly. My special thanks to Marinella who acted promptly and solved my request.
When I ordered my Spartan products unfortunately an extra bottle of shampoo was included which I did not need since I ordered the 3 pack of shampoo. I went to the Spartan website and explained my problem received a prompt response. I worked with Marinella and Cecille who corrected my concern canceling the extra bottle and issuing a credit back to my account. Thank you Marinella and Cecille for correcting this issue.
Completely different ingredients than what is listed on their website. Purchased through their website try-spartan.com. Made in China. Would never buy or trust this brand again.
Thank you for taking the time to share your experience. We're truly sorry to hear that you were disappointed. We understand how frustrating it can be when the product you receive isn't what you were expecting, especially when it comes to the ingredient information. We appreciate you bringing this to our attention, as we want our customers to feel confident in the products they purchase from us. We'd appreciate the opportunity to address your concerns and answer any questions you may have. Please contact us at [email protected], and our team will be happy to assist you. Thank you again for your feedback.
I ordered the wrong product and I asked for help sorting it out. MHYCA was very helpful with sorting it out. Great customer service.
Mhyca was not only amicable and professional in communicating and assuring me, in checking and doing the necessary to right my order, Mhyca was also very patient and impresses a sense of comfort in the process. Thank you for having Mhyca as part of yr team. :)
Hi, l would like to say thanks to Joan and JeAnne for all of their help. You guys have a fantastic customer support team and I would and will recommend all of the Spartan hair products to everyone I know. Thanks again William Newton
First time ordering product. Inadvertently duplicated an item. Sent e-mail requesting deletion of item from order and credit. Matter was handled immediately by Joan from Spartan Support. Item removed from order and credit to account received. So far, so good. Let's see if the product works as advertised.
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