Good morning all,
Good morning all, I would just like to add that the service I’ve received was the best service and the response time was unbelievable. I’m glad that we still have people that care for there customers like you guys do. Thanks
About SPARTAN™
Data updated- Website
- try-spartan.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 137 reviews
- Replies to negative
- 100% (8/8)
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About this business
At Spartan, we understand that hair loss is a common yet deeply personal issue. It's a journey that many of us will face, with statistics revealing that up to 68% of men experience hair loss sooner or later. But in a world where options are often limited and laden with unfulfilled promises, we stand apart. Spartan isn't just a brand; it's a commitment to revolutionizing hair care with the gifts of nature.
Written by the business, not verified by us.Is SPARTAN™ legit?
SPARTAN™ (try-spartan.com) has a 4.7 out of 5 rating on OK.one, based on 137 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being extremely responsive, polite, and exceptionally helpful when quickly resolving unexpected order issues. People really appreciate the prompt email replies, professional assistance, and smooth guidance provided by friendly staff members throughout their daily purchase journeys. However, some customers also noted that the product unfortunately did not provide any noticeable results or meaningful improvements regarding hair growth after months of use. A few other people also felt that managing subscriptions, handling automatic renewals, and dealing with unwanted shipments caused unnecessary frustration and considerable hassle.
Auto-generated from all reviews of this business. For reference only.What people say
Quick and effective support rendered by Mhyca!!
Quick and effective support rendered by Mhyca today! Whenever it's concerning paid merchandised but not found in the system, it raised a couple of heartbeat for a customer but Mhyca was amazingly responsive to sort things out. Thank you!!
The assistance Cecille and Marinella…
The assistance Cecille and Marinella provided to get my subscription adjusted to fit my needs was super responsive and helpful! Thank you so much!
The product really works
First of all the product reallyw orks. You will see new growth in weeks, but you must massage it in and use the ocnditioner. i have been using it for a year and a half and my "crown" (bald spot) area filled in and the recessedd hair line is fillig back in. Now you are not going to have a full head of hair overnight, but over the months you will see new hair grow in first a small fine hair and then it gets stronger and stronger. My barber at the barber shop who cuts my hair has noticed it and could not belive this stuff really works. Seocndly, cusotmer service is awesome. Joan helped me with an issue and was spot on. Definately reccomend these folks and their products.
Excellent customer service when there's an issue
Well, the Post Office went and lost my package from Spartan.I called three post offices and I contacted spartan , and they were kind enough to reship the items to me. Need to thank Cecilia and Joan for assisting me in this situation. After scrolling down to the bottom over here, it clearly states that you don't allow any benefits in exchange for the review. But my email from Spartan stated, I am supposed to pick out a free product that I don't see that I get something like that here, that's fraud.
Patrick was super helpful in getting my…
Patrick was super helpful in getting my order straightened out. There was a problem with the shipping company, but Patrick and crew came through!
Joan helped me with an order issue
Joan helped me with an order issue. Her service was quick and spot on. I was completely satisfied with my interaction with her and Spartan today!
I reach out about a concern
I reach out about a concern, I had an additional charge in my card. Mhyca & Patrick were quick to respond and resolve the issue. Thank you.
Mhyca took care of my inquiry
Mhyca took care of my inquiry, and very quickly. Thank you!
An Extremely Pleasant Experience with Spartan
I anxiously received my initial order from Spartan with 3 bottles of Root Activator Shampoo, 1 bottle of Root Activator Conditioner and 1 bottle of Root Activator Spray, there was a slight discrepancy in my order so I contacted the Company representatives Marinella and Joseph and within only 15 minutes they got back to me and completely rectified the discrepancy Thank you very much !!! it's a pleasure doing business with a company that stands behind their Products and believes that Good Will is the Key to Building Consumer Trust, Sincerely Stephen Ferraro
Cecille was a great help and got my…
Cecille was a great help and got my issue fixed immediately. She is the best!
Had questions and got great answers : )
I had some questions about the products that I had purchased and I was very happy with the level and quickness of support that I got from customer service representative - Marinella. She clearly answered all my queries and made a couple of suggestions too.
Exceptional Customer Support
I’ve been using Spartan products for several years now, so when I received my latest order and found that two of the three bottles were defective, I was honestly disappointed. I was really looking forward to using them, and it was frustrating when only one component came out of the pump. I reached out to Spartan Support, and I’m so glad I did. JeAnne and Cecille responded quickly, understood the issue right away, and arranged a free replacement of all three bottles without making the process difficult. They were kind, professional, and genuinely made me feel like a valued customer. Thank you, JeAnne and Cecille, for your patience, kindness, and outstanding support. I truly appreciate your help and look forward to receiving my replacement order. It’s one of the reasons I’ll continue being a loyal Spartan customer.
I just filed a formal complaint and…
I just filed a formal complaint and dispute with my Credit Card Company / Bank. I have waited 10 business days and still no refund to my account. Very disappointed... !
Reply from SPARTAN™2026-07-29
Thank you for sharing your feedback. We're sorry to hear that this has been a frustrating experience. We understand your concern regarding the status of your dispute. Once a chargeback has been initiated, the investigation and any provisional or final credit are handled by your credit card issuer or bank, and the timeframe can vary depending on their process. If you have any questions about your order or would like us to review your case from our side, please contact our team at [email protected] with your order details. We'll be happy to look into it and provide any information we can. We appreciate your feedback and hope to have the opportunity to assist you.
Cecille, Joan and Marinella did a great job getting my issue resolved.
easy to pay
easy to pay, fast customer service attention Special thanks to Joan
Thanks very much to Joey
Thanks very much to Joey For a great customer service support and understanding my point of you on my order ensure I was happy with outcome
Joan is incredible
Joan helped me out and was super quick and polite. Loved working with her. What a delight.
I like this company in that not only do…
I like this company in that not only do they have good products, but they give you a heads up on pending shipments, and give you a chance to cancel if you are not in need of inventory replenishment.
Getting a return was so fast and easy
Getting a return was so fast and easy. The response time was phenomenal
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