Great product and service
I'M AN OLDER PERSON SO AGAIN, THANK YOU FOR YOUR GREAT PRODUCT AND SERVICE, DONNIE, JOSEPH, JE ANNE , RICCA AND CECILLE WERE ABLE TO QUICKLY HELP ME UNDERSTAND BETTER KNOWLEDGE OF MY PRODUCT, GREAT SERVICE, SHANE 🇦🇺 😀
About SPARTAN™
Data updated- Website
- try-spartan.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 137 reviews
- Replies to negative
- 100% (8/8)
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About this business
At Spartan, we understand that hair loss is a common yet deeply personal issue. It's a journey that many of us will face, with statistics revealing that up to 68% of men experience hair loss sooner or later. But in a world where options are often limited and laden with unfulfilled promises, we stand apart. Spartan isn't just a brand; it's a commitment to revolutionizing hair care with the gifts of nature.
Written by the business, not verified by us.Is SPARTAN™ legit?
SPARTAN™ (try-spartan.com) has a 4.7 out of 5 rating on OK.one, based on 137 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being extremely responsive, polite, and exceptionally helpful when quickly resolving unexpected order issues. People really appreciate the prompt email replies, professional assistance, and smooth guidance provided by friendly staff members throughout their daily purchase journeys. However, some customers also noted that the product unfortunately did not provide any noticeable results or meaningful improvements regarding hair growth after months of use. A few other people also felt that managing subscriptions, handling automatic renewals, and dealing with unwanted shipments caused unnecessary frustration and considerable hassle.
Auto-generated from all reviews of this business. For reference only.What people say
Spartan has a not so clever ruse going…
Spartan has a not so clever ruse going with their claims and products such as their Light Cap. They offer a 90 money back guarantee knowing full well that it takes 5-6 MONTHS to see if the product works and when it doesn't you are out the purchase price and time. THEY OFFER A GUARANTEE THAT IS WORTHLESS BECAUSE THEY NEVER HAVE TO HONOR IT! What a scam.
Reply from SPARTAN™2026-08-07
Thank you for sharing your concerns. We’re sorry to hear that the timing of our 90-day money-back guarantee has left you feeling disappointed, particularly given that hair-growth results can vary and may take longer for some individuals to become noticeable. We understand why this can be frustrating when you’re evaluating a product such as the Light Cap. Our intention is to be transparent about our policies and provide customers with support throughout their experience. We’d appreciate the opportunity to look into your specific order and concerns again. Please contact our customer support team at [email protected] so they can review your case and work with you toward a solution.
The help I received from Marbella and Jeanne
The help I received from Marbella and Jeanne made it 4 star . They worked with me throughout the entire process.
The fast response of Marinella to my…
The fast response of Marinella to my request.
Cecile was great
Cecile was great. Fast and prompt at my request for cancelation and refund. If I see any difference after the last of my original order is complete, I am re-subscribe.
Joan handled the request immediately
Joan handled the request immediately. Appreciate her help.
Mhyca's response was prompt
Mhyca's response was prompt, accurate, and to the point I was seeking. Excellent wwork.
Staff very helpful specially JeAnne who…
Staff very helpful specially JeAnne who helped me to solve issues of my order.
The awesome Marinella
Marinella understood my frustration and pain as a customer and did all that she could within her authority and even going above and beyond and I truly appreciate that.
Auto scheduler processed an order…
Auto scheduler processed an order sooner than I expected and before I need the product....Joseph and Marinella processed a cancelation, refund and rescheduling promptly and professionally...In the future it may be helpful to get a notice a week prior to processing the order.... The company should be more diligent to confirm the customer's needs prior to processing an order
Support team is great
Support team is great. Thanks to Joan, I was helped promptly and efficiently. Great service guys, thankyou ❤️
Marinella's service was very quick and…
Marinella's service was very quick and friendly; she resolved my query and clarified my doubts. Thank you very much...
The product is fake n does no thing to…
The product is fake n does no thing to do with hair growth. I have used it for approx a year n it has shown no results. More so request to stop debiting credit card has been ignored. They are still sending products after I sent them e mIl to cancell subscription.
Reply from SPARTAN™2026-08-04
Thank you for taking the time to share your experience. We're truly sorry to hear that our product didn't deliver the results you were hoping for, especially after using it for such a long time. We understand how frustrating and disappointing that must be. We know that hair growth results can vary from person to person based on factors like genetics, overall health, and individual hair conditions, but we completely understand your frustration when you haven't seen the improvement you expected. We're also very sorry to hear about the issues with your subscription. That certainly isn't the experience we want anyone to have. Customers can manage their subscription through our customer portal or by contacting our support team, and we'd like the chance to look into why your cancellation request wasn't processed as expected. Please reach out to us at [email protected] so our team can review your account and work with you to resolve this as quickly as possible. Thank you again for your honest feedback. We appreciate you bringing this to our attention and hope you'll give us the opportunity to make things right.
Smooth
They are always there to answer questions and very simple to resolve issues.
Customer service gives customer confidence.
I have been using the shampoo product for a couple months and like the lather, feel and results of clean hair. I’m still on the fence if it has promoted hair growth. Definitely not in the time frame as other reviews in a few weeks. But I will continue to use it every night. The scent and refreshing feel is nice. I was due yet for refill order and one was being processed so I made contact for help and Joan was able to handle the matter. Very quick, polite and courteous. I have reservations about ordering on line but she gave me confidence working with Spartan with her help. It is much appreciated and will continue to use and order in the future. Thank you for all the products and options placing orders. My best- Craig
Shipping problem solved!
After a shipping problem, Marinella and Joey sorted it and arranged a new shipment.
Excellent support
I'm pleased by the help from Mhyca and Marinella they're awesome.
Patrick did a great job
Easy refund thanks to Marinella!
Customer Service
Cecille said Joseph were very helpful in getting a refund back from Spartan!!! Appreciate them in responding in a quick manner! Bravo to them and Spartan! Thanks so much, Sam.
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