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Electronics & Technology

Visible

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138 reviews

4.0138 reviews
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About Visible

Data updated
Website
visible.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
138 reviews
Replies to negative
0% (0/25)
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About this business

Visible is the first all-digital wireless service in the U.S., offering unlimited data, talk, text and hotspot powered by Verizon’s award-winning 4G LTE and 5G networks. The wireless industry is more complicated than it needs to be, so Visible designed a simpler way to wireless. For as low as $25/mo, you’ll get flat-rate wireless with zero hidden fees, zero annual contracts, and zero need for other people to get the best rates. Visible offers two great unlimited plan options, both backed by an amazing network. On the Visible plan, you’ll get everything you need and nothing that you don’t, for just $25/mo, taxes and fees included. On the Visible+ plan, enjoy perks like premium data on Verizon’s 5G Ultra Wideband network and access to our fastest hotspot. All for $45/mo, taxes and fees included. Pay monthly for either plan, or choose Visible’s annual plan option and save. Get started with smarter wireless at visible.com. Sometimes the choice is just Visible.

Written by the business, not verified by us.

Is Visible legit?

Visible (visible.com) has a 4.0 out of 5 rating on OK.one, based on 138 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 71% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Price, User experience, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the affordable pricing, noting that they achieve significant monthly savings compared to other major mobile carriers without losing core connectivity. People also highlight that the digital transition and setup process is exceptionally smooth, fast, and very easy to manage entirely on their own. However, some customers also noted occasional issues with spotty cellular coverage in certain locations along with difficulties reaching responsive customer support agents. A few reviewers experienced frustrating network slowdowns during high traffic periods or found that getting helpful assistance with technical problems took a long time.

Auto-generated from all reviews of this business. For reference only.

What people say

W
Walli FeilerUnited States · 1 review · Verified · Experienced 2026-08-02 ·

Love Visible

Love Visible. Seamless transition and awesome savings

A
AP from RIUnited States · 1 review · Verified · Experienced 2026-08-02 ·

Switched to Visible 2 months ago

Switched to Visible 2 months ago. Transition from old account to new was smooth. Service is just as good as when I was on Verizon family plan. No issues with digital experience nor communication. Pricing is icing on the cake.

A
AyoMeishUnited States · 1 review · Verified · Experienced 2026-08-02 ·

Don't hesitate, DO IT!

I transferred my service about 2 months ago & I couldn't be more happier and thankful that I did! I'll admit it sounded too good to be true but, THIS IS THE TRUTH!

D
DEJA NEYCOURTUnited States · 1 review · Verified · Experienced 2026-06-02 ·

2.5 stars.

2.5 stars. 3.5 star for the price. 5 stars for the mobile Hotspot 2 stars on connections issues. So often you need to connect to wifi. The service just doesn't always connect or you have to restart your phone a couple of times. Why stay? Bcuz you get problems and poor service with all providers. Difference here is nobody has unlimited Hotspot and a reasonable price like visible.

J
John JonesUnited States · 1 review · Verified · Experienced 2026-08-02 ·

Good service

Good service. Offers equal value plans as Verizon for half the cost. Even lower if you buy annually.

A
AdrienneUnited States · 2 reviews · Verified · Experienced 2026-06-03 ·

I like that there was no break in service

I like that there was no break in service. What makes me mad is that Verizon keeps charging me as we as Visible

a
ashadkcUnited States · 1 review · Verified · Experienced 2026-08-01 ·

It just works

It just works. No frills, no benefits, just phone service that works and no hoops to jump through.

T
Terry DudaUnited States · 1 review · Verified · Experienced 2026-08-01 ·

Payment is available on Aug 2nd or Aug…

Payment is available on Aug 2nd or Aug 3rd

Secret Carrier Lock on Affirm Financed Phone

Switched to visible for the cost savings, which it provided. However, I live in a rural area and was concerned with coverage reliability so I bought the phone outright through affirm thinking I could switch back to a main carrier if need be. Coverage wasn’t bad enough to warrant switching back so all good. Until I went to add a line for a kids watch needing a separate line. Marketing and website said all good, add a watch! I bought the watch and then upon activation found out visible doesn’t support the standalone watch line and family plan from apple. So I then shopped other carrier options, confirmed multiple times I could make the switch, porting was available, and even checked my IMEI number. All good. Or so I thought. Once I ported my number out the switch failed. Apparently my phone, which is loaned through affirm, is carrier locked by visible who I don’t owe the debt to, or now have an account with since they allowed the switch with no notice of a carrier lock. I’ve reached out to visible via their AI chat and it’s been disconnected three times, now they won’t even connect me to an “agent”. The marketing and policies don’t match and now I’m holding a useless phone with no options that fit my needs without shelling out more money. So much for budget friendly.

G
Gus TrigonisUnited States · 1 review · Verified · Experienced 2026-08-01 ·

Phone overheats during HotSpot use.

k
katherine hunterUnited States · 1 review · Verified · Experienced 2026-07-15 ·

Data WiFi not working

I switched to you guys due to having internet or data issues with my long time provider. My son recommended you guys so I switched. The internet issues are actually worse than they were with my old provider. My son's data is also having issues now, as well as his dad who has service with you guys. I'm hoping this is something that's fixed soon! As I'm being told this is a new thing and the data worked good before. If things don't change I'll be switching to a new provider yet again. It's making me pick a date this happened but it's been going on the entire few months I've had you guys.

C
Colleen WhiteUnited States · 2 reviews · Verified · Experienced 2026-06-01 ·

Simple

The transition from my former carrier to Visible was relatively seemless. I appreciated the outreach phone call from Visible Customer Service just to check on the transition. So far, I have zero issues with my service and am grateful I switched.

L
Linda J GreeneUnited States · 1 review · Verified · Experienced 2026-08-01 ·

New customers

New customers, but so far, we have been very impressed with our Visible phone service!

Anthony OliveUnited States · 5 reviews · Experienced 2026-07-31 ·

Visible's service works mostly okay

Visible's service works fine, until you encounter a problem. I paid the 'annual plan' to have one less monthly bill. When I had a no data problem, the only way to fix it is with Visible's chat bot, with no available data. Add to that, their quirky site setup, no 'hot body' to effectively resolve my no data problem, and it quickly becomes a situation that pushes one to seriously consider switching service.

C
C. L. KisnerUnited States · 1 review · Verified · Experienced 2026-08-01 ·

Price is good

Price is good. Same good use of phone as we had with Verizon.

S
ShelbyUnited States · 1 review · Verified · Experienced 2026-08-01 ·

I switched to visible a couple of…

I switched to visible a couple of months ago and I’ve had great service, and no issues.

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