With over 4 million satisfied customers, V Shred is one of the leading brands in online fitness, nutrition, and personal training. Our goal is to transform lives and educate our raving fans in the process! The V Shred Team is committed to helping each and every one of our customers achieve their goals.
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Is V Shred legit?
V Shred (vshred.com) has a 2.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is poor. 50% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Refund, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Consumers frequently expressed major frustrations with the refund process, noting that return requests were often ignored, heavily delayed, or made unnecessarily complicated. People also described aggressive upselling tactics and complained that customer service inquiries regarding subscriptions went completely unanswered.
The minority of people were satisfied with the customer support team, explaining that staff members handled cancellations and resolved issues efficiently. Reviewers additionally praised helpful coaches who provided great encouragement and professional guidance throughout their programs. Some customers even received prompt refunds and experienced smooth resolutions when dealing with representatives.
Auto-generated from all reviews of this business. For reference only.
I like the app, and the overall concept of the program, but it has underdelivered for the cost. High turn over of couches and the success team. Lack of consistence from one couch to another. I have gone months without my supplements arriving. I have been dealing with recovery from a severed Achillies and don’t feel like that is being understood. I think some of that is because of generated messages, that are not having the right effect with the circumstances I’m in.
Reply from V Shred2026-03-27
Hey Andrew, thanks for sharing your thoughts. We’re sorry for the delays and confusion with your supplements and coaching changes. We want to support your Achilles recovery better—please email us at [email protected] so we can get you the personalized help you deserve!
Used the Vshred program 2xs. Great experiences both times. Coaches are with you step by step to help. Quick responses to questions, help needed. I am proof it works. I lost 31 lbs and 32 inches using their program. I used the diet and excercise alone, not the supplements they suggested. Very pleased.
Reply from V Shred2026-03-25
Wendy, your journey is seriously inspiring! We're incredibly thrilled to hear our coaches could support you step by step and honored to be a part of your fitness journey. Congrats on your amazing progress—31 lbs and 32 inches is huge! Keep crushing it and remember we’re here whenever you need us! #TeamVShred 💪🎉
I had to cancel my plan before it got started reached out multiple times email and text advising them I needed to cancel all I received back via text was a check symbol. They since took the first installment now I have to fight to get it back. This is a sales organization since signing up for just their online service I received email after email of up selling.
Reply from V Shred2026-03-30
Thank you for reaching out and providing feedback. Upon checking our system, we see no communication attempts. We also see your coach has reached out but you have been unresponsive to them. We have passed this along to our Resolutions Team and they will be reaching out to discuss this further with you. We're here to support you on your fitness journey. Thank you!
I ordered burn- and even tho all my spidey senses kept telling me to back out I forged forward. After nearly an hour of incessant and ridiculous upgrade videos I finally got to the complete order screen. No where- does it tell you that you have to go to a fully different website- sculpnation.com to track orders. I never received any email confirmations of my order or tracking info- just bombarded with dozens of daily emails trying to upsell products. I opened a dispute for the charges with my cc company. Supposedly the burn product was delivered but it says to a PO Box- of which I've literally never owned a PO Box in my entire lifetime. The whole company is a sham scam and I'd warn everyone against doing business with this scheister.
Reply from V Shred2026-03-24
Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page. Thank you!
This is a multi marketing product that simply doesn’t work, i eat healthy and i have done every diet under the sun from vegan to carnivore. I hit a plateau so i thought i would try it. Still ate healthy, still worked out the same, no alcohol, no sugar and it did absolutely nothing. No change in test levels, no change in mood or weight
Reply from V Shred2026-03-24
Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page. Thank you!
The staff and trainers are exceptional
Very pleased with the V Shred program
Real Results
Reply from V Shred2026-03-19
Hey Dan! Thanks a ton for the awesome feedback. We're thrilled to hear you're loving the program and our team! Keep crushing those goals—we're here cheering you on every step of the way! 💪😊 #TeamVShred
Very difficult to find details as to how to unsubscribe.
(edited to reply to Vshred - sorry, I meant difficult to figure out how to unsubscribe from your paid subscriptions services).
Reply from V Shred2026-03-19
Thank you for reaching out. To unsubscribe from all emails please click the link in the footer of one of the emails. It may take up to 24 hours for our system to update, but you should no longer receive any promotional offers.
No response from customer service, this program they sell now actually give you nothing.
You have to build your own menu manually, the app doesn't support you.
They have option, you can choose write it down elsewhere, calculate the calories to fit your need manually of course, build upon it your grocery shopping also manually.
I can do better with ai no need some pages to read as if it is a book.
Nothing is really given and they do not respond for refund.
Be aware!!!
Reply from V Shred2026-03-16
Hi Ariela, we’re sorry to hear about your experience. We want to help make things right! Please DM us your info so we can assist with your concerns and look into the refund process. Your feedback helps us improve!
I had a few questions about my order and used the website's online chat feature. I was impressed at the speed of the response I received from the AI assistant to my questions. When I had a more comprehensive question, I was connected with a live Agent, Juan. Juan anticipated some of the information I would ask for and proactively provided it before I even had a chance to type the questions! The engagement was very timely, polite, and insightful (with regard to anticipating and proactively providing answers to questions I hadn't even asked yet!) Great experience! I am looking forward to starting the program!
Reply from V Shred2026-03-16
Thanks so much for the kind words, Karen! Juan and our AI team are thrilled to hear you felt well taken care of. We're pumped to have you start the program and here for any questions along the way. Let’s crush those goals together! 💪😊
I was misled that this was a monthly subscription, not a single purchase. I emailed immediately to cancel further purchases. No response. I had to wait until the next month to cancel.
Reply from V Shred2026-03-16
Hi! We’re really sorry for the confusion and delay in response. Please DM us your details so we can make this right and help with your cancellation. We appreciate your patience and want to ensure you have the best experience with V Shred!
I wish I had the courage to say No to the VIP coaching program. It was a trap for sure, and then there was a crazy amount of pressure to spend Thousands more to extend the plan. I became very injured due to an accident, and there was still so much pressure to extend my plan. I'm still paying the bill and have a lot more to go. My coach got laid off right before the end of my plan, I bonded with her. Just a sad situation.
Reply from V Shred2026-03-10
Hi there, I’m really sorry to hear about your experience and everything you’ve been going through, especially dealing with an injury on top of it all. That sounds like a very frustrating and emotional situation, and I completely understand why you’d feel disappointed after building a connection with your coach and then having things change unexpectedly.
I do want you to know your feedback is being taken seriously. I’ve escalated your review to the appropriate team so they can look into the situation further and follow up with you directly. We truly appreciate you sharing your experience, and I hope we can provide some clarity and support as they review everything on their end. 💛
Very supportive group. They provide other ways to look at different aspects of being healthy.
Reply from V Shred2026-03-10
Thank you so much for sharing this! We’re really glad to hear the group has been a supportive space for you. Having a community where people can learn, share, and look at health from different angles can make such a big difference on the journey. 💛
We appreciate you being part of it and hope it continues to bring you encouragement, motivation, and new perspectives along the way! 💪✨
I came to VShred 4 months ago, after broken hip surgery, feeling weak; one leg felt shorter; my balance was non-existent... It seemed, life was over... To make things worse, I never really exercised before... Desperate, I entered 6 month-VIP coaching programs. What a luxury: the team of elite professional couches, body builders is working with YOU, FOR YOU, to ensure YOUR success! The videos are surprisingly easy to follow! The program is tailored to YOUR needs/physical level & constantly being adjusted/upgraded, as you move forward! Your couch is available to you always, answering instantly, so do other members of the team, whenever you need their advise!
My couch, Lisa Stugart, is capable of little miracles! Thousand thanks, Lisa, for all your help, knowledge, constant support, -- you transformed me; you are my Hero & inspiration, I love you!
Marcos M. (success coordinator), I'm so grateful for your attention, knowledge, information, professional advice!
Michael Wood (progress advisor), I appreciate YOU, for making my program even more efficient, for wealth of knowledge, great care & all your time, so generously given to your clients!
I lost weight in all the right places; became much stronger; I can run now, in spite of broken, operated leg & hip!
At 69, I feel beautiful, confident in mini skirt & ready for bikini summer! I get many compliments from friends & strangers!
My VShred team, YOU are AWESOME, DEEP BOW to YOU ALL! I'm learning from each of YOU! I'd never achieve, what I have now, on my own! YOU MADE MY LIFE BEAUTIFUL!
Reply from V Shred2026-03-04
Tamara, your journey is truly inspiring! We’re beyond proud of your progress and honored to be part of your transformation. Huge shoutout to Lisa, Marcos, and Michael for their amazing support! Keep shining and rocking that confidence—you deserve it ALL! #TeamVShred
Maybe if it wasn't asking for MORE money, on top of the PREVIOUS money paid
I am asking for a refund
The whole 'plan' is really not worth it
The recipes are a joke. Chicken, mince chicken, mince turkey with an occasional steak. The fact that one of the recipes is a egg salad sandwich or maybe it was erm......chicken
The whole, "you'll get recipes, shopping lists, alternatives, information on what to eat an when to eat"
I swear i was so excited when I watched your video as it did actually make sense but what I recieved was poor quality. Nothing new, nothing exciting and straight off the bat when 1st clicked on, you offered a 'free' metabolic test etc, etc but oh, surprise surprise, you want money. You give us an answer but only if we pay more and more
I can go on YouTube and watch meridith videos for free
I am respectively asking for my no quibble no catch refund of the £51 I paid for this
Thank you
Simone verey
Reply from V Shred2026-03-05
Hi Simone, thank you for sharing your honest feedback. I’m really sorry to hear the program felt disappointing and didn’t meet the expectations you had after watching the video. I completely understand how frustrating it can feel when you’re excited to get started and it just doesn’t land the way you hoped. I’ve already sent over confirmation of your refund so there’s nothing further you need to do on your end.
We truly appreciate you giving the program a try, and I’m grateful you took the time to explain your experience. Feedback like yours helps us continue improving what we offer. I wish you all the best moving forward and hope you find a plan that feels exciting, supportive, and aligned with what you’re looking for.
I have seen zero improvement. I. Feel like I've run $$ through the shredder while ingesting your plastic pills.
Reply from V Shred2026-02-28
We appreciate your feedback! Results can vary from person to person, and it's important to consider factors such as individual metabolism when evaluating the effectiveness of a supplement or a new program. It can take any where from at least 30 days and even longer for some individuals to start seeing changes. Shoot us a DM or Email at [email protected] and let us know how you have been feeling since you started. We are happy to check into your account and see what we can do to help .
Stay away. Total scam. Once you pay for the program it is only for 5 days unless you pay another fee $47. When watching the videos that drag on so you can sign up and pay. Do not hit the back button if hearing about supplements. I realized I accidently ordered 6 bottles of burn and cancelled them. It does state do not hit back button but it isn't easily seen. They also sent me and additional 9 bottles that I had to return and offered me 25% off hoping I would keep them. I didn't. Very shady business practice. Between the program and Burn supplement they billed me over $400 before I even opened the program. I think they're hoping people will be lazy and just not return the supplements. DO NOT PUCHASE. TOTAL SCAM. I never write reviews.
Reply from V Shred2026-03-03
Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page.
Been trying to get a hold of someone to cancel my subscription and get a refund. Can’t find anywhere to get answers, coach finally answered me and said my stuff was uploaded but nothing shows!
I would just really like my money back!
Reply from V Shred2026-03-03
Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page 24/7.
Very shady company watch your bank statements they are a fraud. If your bank flags a status is correct.
Reply from V Shred2026-02-18
Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page. Thank you!
I purchased TestBoostMax, 3 years ago roughly...
Had some health issues so I backed away from everything to get focused.... placed a order in January of this year,to find out it was goofed up by a technicality.. when I did receive the product it was totally different from the original one purchased which worked great for me... this product #1-TestBoostMax 2.0 is less capsules...#2- less mg on a few ingredients...#3- about two ingredients are missing..
Another Question? What happened to the original..
And Why is it lesser in strength?
Don't give me information on the way the bottle looks, that ain't what I am asking about, so don't go there,to steer away the real questions presented...Tony Lomuscio
Reply from V Shred2026-02-16
Hey Tony, thanks for your feedback. We’re sorry for the mix-up and understand your concerns. Our formula was updated to improve effectiveness based on new research. We’d love to chat more and find a solution that works for you. Please reach out to us via chat or DM any time!
I still have not received my purchase and patiently waiting
Reply from V Shred2026-02-18
Hi Josh,
We would love to get more information from you so we can assist further. Please reach out to us directly via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page. Thank you!
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