Warranty Life provides free online access to manage, protect & repair your stuff. Save time & money!
Written by the business, not verified by us.Warranty Life (warrantylife.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 72% rate it 4 stars or higher while 26% give 1 star; The business has replied to 48% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-09-01.
Admitted they approved my claim but changed their mind after. Using an excuse that my hand was covering a small part of the screen to deny the claim. Was my glass cracked on the picture before? No it was not. Did I pass the touch test on the diagnostic tool? Yes I did. Why don't you guys reply about that? Talking about misleading when they mislead me that the claim was approved. Won't even reply to simple emails and ignoring on purpose. Shady company.
The Warranty Life team was easy to work with and we were able to get my daughter's phone fixed quickly. I look forward to getting the reimbursement check in the mail!!
Bought this coverage along with a phone from swappa.com. The front screen glitched out and died after about 45 days. No damage to the device at all. I put in a claim and was denied because they "don't cover mechanical issues until 90 days after purchase" and "properly working devices don't just stop working". After they stopped responding, I submitted another ticket with the same info, but said it was dropped, because I was curious if they'd actually cover that. They just closed it with a fraud warning. 24 hours between each interaction, no phone number to call, unprofessional email responses pointing to conditions that aren't stated in the terms that I got when paying for the warranty... At least I had no issue getting a full refund from Swappa.
Matthew, the policy on plans purchased does contain a 90 day wait period for mechanical issues as laid out in the Terms and Conditions. This is because we don't know for sure what condition the device is in when purchased and provides a buffer so "bad" devices are not unfairly covered. As the buyer, you have recourse with the seller and should be the subject of your focus. We are sorry we could not hep you in this case.
I unfortunately damaged my phone and had to get it serviced. I got in touch with Warranty Life to check on my phone warranty coverage and got a positive response within a day which was amazing. Shortly after I got a portion of the cost sent to me so I could have my phone serviced at a local shop. The total repair ended up being higher than expected so I got in touch with Warranty Life again. Within a day or 2 I received a phone call to follow up on my case and within a couple days the rest of the cost was transferred to me. This has ought to be one of he speediest interactions I've had with an Insurance company, and I really appreciate their support and quick resolution times. Great experience!!!
Exceptional coverage claims process was painless for the most part. Very satisfied
I bought a $500 phone from swappa and it started to glitch. I reached out to Warranty Life company and they have been dragging my claim for almost two months. My Screen is damaged due to the LCD Screen and not the actual software. I've sent videos pictures and even had a professional look at it to determine that it was due to phone screen damage. I've done everything to comply with this company and my warranty runs out in Aug....they have yet to resolve issue. All o need is my screen replaced or money back for my phone! I don't know why they are giving me a hard time. They've even asked me to have a UBIFI ' U BREAK IT I FIX IT' employee provide me a diagnostic receipt with how much the cost would be for the repair WITH my IMEI information as well as My phone information & my contact address. I've reported that and they still wanted to know if my phone glitches due to the LCD. How ridiculous is this? I even told them to contact the UBIFI employee to discuss that in fact it is the screen issue not due to software and the Warranty life company ignored my Email for week. I've looked into the agreement contract and no phone number I'd avaliable for this company. I still have a glitches phone and I am unable to get this situation handled by them. Im so angry with this silly company you call Warranty life.......I've never had so much difficulty with an insurance company in my life! Disappointed! I will share on every review I come ACROSS AS OF 3:22pm EST 6/17 the company below had replied....but this is my reply since I cannot reply after their reply. My review still remains the same I will not change it! My email reply to them< Hiya - I've provided the receipt and contact information with how much the repair would cost ... so in this case I did and the issue wasn't solved by your guys..You claim you're proceeding with caution...how ridiculous does that sound when I've told you guys several times the glitches isn't software related? Call the UFIBI employee Jasper and he'll explain to you its the screen. If you cannot fix issue you should just say that instead of being misleading. Have a great day! I even went as far as getting my Software updated and the glitches is still due to the broken screen! WOW IM BAFFLED WITH THIS COMPANY
Hello, we apologize for your frustrations. The issue your device has is often the result of software and can be corrected by instructional procedures which have been provided to you. Repair companies are also eager to implement hardware fixes when not needed. In cases like this, we proceed with a little more caution and have asked for an estimate before deciding to repair or replace the device. If you could help provide that extra bit of information we can get you going.
They support team responded to all my emails in a timely fashion. Communicated very specific details. Lived up to everything that I’d agreed to. Was well pleased with the service and warranty. Would definitely recommend.
Great communication, fast replies. Easy process for retrun. Phone broke and they replaced via paypal according to the contract. Was absolutely worth buying the warrany! Thank you.
Easy! After filing the claim online, I was able to resolve the claim with follow up emails. So great to not have to call and wait on hold. Fast payment.
This screen protector and yr warranty is definitely worth it. I went through 2 screens in a year $1000 definitely getting this protector is so worth it
Know that their "protection plan" really only covers small things. If your phone is to be stolen or lost then they will not cover it. I'm now out over $800 for trying to save a couple of bucks when I could have just insured it through Apple.
Elijah, we are sorry to hear you did not understand this. We have never provide loss and theft coverage, this has never been in any of our material or communication with people. We provide accidental damage coverage or warranty that helps in case the device is damaged.
The Warranty Life process was so easy! Phone face was smashed and it was repaired to almost perfect and the whole process was very seamless. I appreciate the fact that this service was offered to me at the time of purchase of my used phone. Thank you!
Quick and easy process. Great communication. I'm so glad I purchased this warranty!
Recently purchased the slick gadget screen.. the signing/registering is difficult ..taking a picture of my screen..and then saying if my pic isnt perfect then my warranty isn’t valid. So far the screen is great .. stays cleaner longer than my other one.
Almost like factory slick, no smudge protector. If you hate hard tempered glass. Take this with no regrets
Easy to make the inscription. Nice products
Bought this liquid screwn protector and its great two days in
best screen protector for your phone. cheap price to buy, easy to apply because its liquid, ( liquid titanium ) , and the good part is if you break your screen , so you get up to 300 $ towards your repair. and another cool thing about you don't lose your fingerprint sensitivity because its liquored. thanks for good product and good coverage.
I was able to receive funds to pay for my repair in a timely manner! My phone is good as new!
Telus installed it for me...looked straight forward and didn't take long. Love that it is hard to notice, actually you don't notice it at all, indeed Slick! Hoping for longevity. Registering on line for the warranty was a little more complicated but worked fine.
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