My rep Kiersten Young was amazing and…
My rep Kiersten Young was amazing and solved my problem quickly
Wholesale Payments is a one-stop payment processing company that provides low processing rates, cutting-edge technology, and excellent customer service.
Written by the business, not verified by us.Wholesale Payments (wholesalepayments.com) has a 4.5 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Business Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company regarding their overall service. Customers frequently praise the helpful, professional staff and dedicated support agents for providing quick and effective solutions to technical problems. People note that representatives are consistently polite, highly knowledgeable, and always ready to answer questions in a timely manner. However, some reviewers were not happy with unexpected payment adjustments, unfulfilled sales commitments, and unexpected fee collections. A few consumers also mentioned frustrating delays in receiving deposited funds and unresolved financial disputes. Reviewers additionally reported experiencing difficulties when trying to communicate with representatives to resolve these account problems.
Auto-generated from all reviews of this business. For reference only.My rep Kiersten Young was amazing and solved my problem quickly
Adriana Pena was very helpful and nice, She's a 5 stars
Your staff was very informative and helpful with my information and account. Great service thank you
Unfortunately I would never recommend this company to anyone. We had them, and cancelled the service - returned ALL of their equipment and filled out their paperwork. What they never said - never contacted us about was that a part of the paperwork wasn’t filled out as they needed it…. So even after being told that we wanted to cancel, even after getting their equipment back…. They continued to charge us. After this was discovered we got absolutely NO help from their customer service even though they acknowledge that it should have been cancelled as we haven’t used the system in MONTHS. Save yourself the grief and headache - find a company that has morals because this one does not
Good service
Very easy set up good service , would choose again
Dennis and Kiersten were so nice and professional. They made the set up process for us here at Fisherman's Reef so easy! I love having easy access to help when I need it. No more hour long hold times!!
They were well versed with knowledge. Nickloys Fix and Fab Kiersten Young
Wholesale Payments has been a great company to work with. Never any surprises with their processing.
Our experience with Gena Herrera was great. She was patient and explained our account at Christian Auto Service.
At Auto Recon llc we started using wholesale payments for processing. Precious Rowe helped me with some issues and I could tell she was concerned and honest. Great customer service from start to finish.
When a problem occurred regarding my tax document getting lost in the mail I contacted Wholesale Payments and they stepped up to the plate and scored a home run in customer service. I dealt with Support Agents Robin Gardner and Jordan Vandiver. Thank you both, Dave, The Wright Stuff
the lady that helped me was so kind and nice and very helpful
Gina me asistió con entender los cargos. Martina Bella Products ,
had a large credit card sale, larger than normal, they put our account on hold without notifing us for days. We are out 12,000.00, plus have held every transaction since. We are a small company and this is overwhelming - We sent, the invoice, client information, email, phone number, three months of our checking account statements. Clients Credit card company acknowledged the transaction was good. Lost a great customer because of this harrasement.
Bussniess Name : D TODO Agents Name : Adriana Pena Went above and beyond to help me figure out my problem, was present during the entire process and even getting me over to a couple of other departments to get my issues resolved.
The way the help is best is that Adriana Pena helped me with what I needed in seconds. They know what they are doing with great customer service.
107 reviews matching