Faye is redefining insurance with the first 100% digital, consumer-centric travel insurance for Americans enabling smarter, faster, smoother assistance and claims resolutions. Faye’s whole-trip protection, coupled with its proprietary technology, provides 24/7 immediate support anywhere in the world, quick reimbursements and an app where you can do it all - from covering your trips to filing claims. Those are just some of the reasons Faye was named a TIME Best Invention of 2025. Protect your trip Why you should protect your trips with Faye?Whole-trip coverage in 60 secondsProtect your flights, accommodation, luggage, activities, health, and more in under 60 seconds. COVID-19 included. 24/7 assistance (real humans!)Chat with us around the clock via phone, email, and the Faye app for assistance, emergency help, travel tips and more. Quick reimbursementsGet reimbursed quickly on travel inconveniences and claims via Faye Wallet, our secure digital payments card that works via your phone’s digital wallet.Award-winning appVoted a must-download travel app by Fodor’s, the Faye app tracks your itinerary and provides real-time updates on delays, gate changes, weather and more.Customizable add-onsSupplement your policy with add-ons included rental car care, vacation rental damage protection and extreme sports.Protect your trip
Written by the business, not verified by us.Faye Travel Insurance (withfaye.com) has a 4.7 out of 5 rating on OK.one, based on 269 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 64% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support, smooth travel planning, and helpful notifications provided throughout their entire journeys. People consistently note that staff members are kind, knowledgeable, and always available to answer questions promptly. Many consumers also deeply appreciate the profound peace of mind and useful features like the reliable eSIM and timely real-time updates. Some reviewers were not happy with customer support responsiveness, citing long delays during busy periods, unhelpful staff interactions, and a lack of clear disclosure regarding specific coverage exclusions.
Auto-generated from all reviews of this business. For reference only.Gave me peace of mind, knowing I was covered. And not having to use it.
Fien - We are so happy to hear that we were able to provide you with peace of mind during your travels! Can't wait to see where you go next! -Jeff, VP of Claims at Faye
So fast and easy that it makes Faye the obvious choice
Jude, we appreciate the kind words! We hope to travel with you again and continue providing you with excellent coverage and care on all your future adventures. -Jeff, VP of Claims at Faye
No worries about being caught by unexpec7d ilness.
Thank you for sharing your feedback. Looking forward to your next adventure with us. -Jeff, VP of Claims at Faye
Inasmuch as I didn't need it, I had great peace of mind knowing that it was there.
Dr. G. - We are so happy to hear that we were able to provide you with peace of mind during your travels! Can't wait to see where you go next! -Jeff, VP of Claims at Faye
Ease of use. Coverage that I needed. Peace of mind. Happy about constant contact. Luckily we did not have any issues or problems but felt safer just knowing my coverage was from one company instead of Insurify having to split up coverage.
Jerry - We appreciate the kind words! We hope to travel with you again and continue providing you with excellent coverage and care on all your future adventures. -Jeff, VP of Claims at Faye
Faye always makes traveling stress free. Knowing that I have their coverage and resources to support my trip creates peace of mind that you dont get with other insurance companies. I would not travel without them!
Noelani - Thank you so much for your loyalty and kind words! We’re thrilled that our coverage and resources consistently provide you with the peace of mind you deserve. We look forward to protecting your next adventure! - Jeff, VP of Claims at Faye
Nothing to claim ... save trip.
Ming - Thanks for bringing us along. We're glad you didn't run into any issues. We hope we’re invited on your next adventure! -Jeff, VP of Claims at Faye
Asked a question for my policy and received a copy of it and sent it off to my travel company. Simple.
Mieko - Thank you so much for the positive feedback. We truly appreciate it. Hope to travel with you again soon! -Jeff, VP of Claims at Faye
Hassan - Thank you for sharing your experience. We look forward to being your go-to choice for travel insurance & assistance in the future! -Jeff, VP of Claims at Faye
The trip was amazing! I like the peace of mind knowing I was protected with insurance
Kathy - We are so happy to hear that we were able to provide you with peace of mind during your travels! Can't wait to see where you go next! -Jeff, VP of Claims at Faye
Cathy - Thank you for sharing your feedback. Looking forward to your next adventure with us. -Jeff, VP of Claims at Faye
I never worried about insurance while traveling because I knew I was covered.
Susan - We are delighted to have played a part in ensuring your trip was worry-free. Faye is here to assist you with any future travel needs. Wishing you many more safe and memorable journeys ahead! -Jeff, VP of Claims at Faye
Always the best coverage -highly recommend
Sydney - Thank you so much for the positive feedback. Can't wait to see where you take us next. -Jeff, VP of Claims at Faye
Mary - Thank you so much for the positive feedback. We love hearing that the app was easy to use! It is designed to assist you in staying organized and feeling secure during your travels. Can't wait to see where you go next! -Daniel, VP of Product at Faye
I loved the support for my eSIM and the updates for my flight. However, I will not use in the future as there is no pre-condition waiver with early purchase unless my status is only controlled with medication in that time period. Not now.
Thank you for sharing your feedback with us. We are delighted to hear that our eSIM support and flight updates were helpful while traveling. We also truly appreciate your honest insights regarding our pre-existing condition waiver policy. Your input is incredibly valuable to our team as we continue to evaluate and evolve our coverage options. While we are sorry to hear you may not choose us for future trips, we appreciate the time you took to share your experience and wish you wonderful travels ahead. - Jeff, VP of Claims at Faye
great communication! loved the app
Thank you so much for the positive feedback. Our goal is to make the Faye app your #1 companion while away from home. It is designed to assist you in staying organized and feeling secure during your travels. Can't wait to see where you go next! -Daniel, VP of Product at Faye
Communication was super. Updates were right on time. Fortunately we had no issues traveling but it was a relief to know we had help if needed.
Tracy - We are happy to hear you didn't run into any issues while traveling. We hope to travel with you again and continue providing you with peace of mind and excellent coverage on all your future adventures! -Jeff, VP of Claims at Faye
Easy to use and nice to have someone to make sure your vacation goes well.
Charles - Thank you so much for the positive feedback. We love hearing that the app was easy to use! It is designed to assist you in staying organized and feeling secure during your travels. Can't wait to see where you go next! -Daniel, VP of Product at Faye
George - Thank you for sharing! We’re thrilled to hear that our coverage provided you with extra reassurance during your travels. Looking forward to your next adventure with us. -Jeff, VP of Claims at Faye
App was informative and kept me up to date on my flights.
Gary - Thank you so much for the positive feedback. Our goal is to make the Faye app your #1 companion while away from home. It is designed to assist you in staying organized and feeling secure during your travels. Can't wait to see where you go next! -Daniel, VP of Product at Faye
269 reviews matching
AARDY
Travel Defenders
Allianz Partners USA
IMG®
Happen Bank
MexiPass International Insurance Services
Travel Insured International
BankFive