360training

Interesting and knowledgeable

ALL ABOUT THE MONEY

As a trainer in this program, I am so disappointed with the overall operation of this company compared to the original company, Health Communications. This company is nickel and diming us for every single cent, which makes us have to over-charge the consumers. We have to pay for Session Registrations now. Training books have more than doubled. Meaning our training prices have to double and companies are not paying these prices. Major companies are now listing ServSafe Alcohol Awareness Training as their preferred company because they cannot afford this platform. They are literally allowing people to purchase online certifications in STATES that do not allow online certifications. Awful job by operations and management. Clearly a money grab.

Funny thing

Funny thing, you only see 5-star ratings on their website, yet on social media sites, they have a zero-star rating. Got to love companies that pay to get negative reviews removed. If I could give zero stars, I would! I signed my driver up for a course required by MSHA, and the course they offered was BOGUS! This did not fulfill any MSHA requirements, so I ended up having him take another course with a different company. After bringing up my challenge with this company, no one spoke highly of the courses it provides. I asked for a full refund, but was denied because the course had already been completed. Of course, they can hide behind this policy because you have to take the course in order to find out that the certificate they issue is no good when you present it to the Mine Operator, because it is useless!!

Your instructions made the test very…

Your instructions made the test very understandable, easy too complete.

Sherran GambrellUnited States · 3 reviews · Experienced 2026-05-22 · Posted 2026-05-26

This company deserves a ZERO rating …

This company deserves a ZERO rating they Doubled charged my credit card and absolutely refuse to refund the charges They are giving me the royal run around over it!! my credit card noticed the double charge immediately and contacted me about it.. This company is NOT to be trusted with your credit card information BEWARE!! It is NOW 6/7/26 and they still have not refunded the money they stole from me!!

The courses display well…

The courses display well on my late model computer and are clear and well organized.

DO NOT USE THEM FOR ANY TRAINING…

DO NOT USE THEM FOR ANY TRAINING ESPECIALLY ONE WITH A TIME MINIMUM!!!!!. Absolute trash. Do not use. They have a glitchy program with legal time minimums. You wait for the amount of time required in order to take a final exam an get the cert you paid for, but wait!!! the window has timed out and now to clock resets!!!! and now its time to go home and you don't have the cert you needed for the day. Customer service starts with a machine and ends with a person that will not help you, and a refund policy that doesn't exists. DO NOT USE THEM FOR ANY TRAINING ESPECIALLY ONE WITH A TIME MINIMUM!!!!!

is not friendly to work with

is not friendly to work with, too much problem to log in

I never received my osha 10 card or…

I never received my osha 10 card or certificate in the mail and it’s been months

It was easy to use and streamlined the…

It was easy to use and streamlined the training. I would say that it felt like it took longer than 10 hrs to complete

HORRIBLE EXPERIENCE

HORRIBLE EXPERIENCE - Tried to do a proctor exam. I started out as 8 in the queue for a proctor. I waited just over an hour to get a proctor. When I finally had an assigned proctor I was going through the screen sharing instructions when Google Chrome (their reccomended browser) crashed on the session. I was forced to log back in and found myself at 17th in the queue. I reached out to tech support to see if there was any way I could be pushed to the top of the queue since I'd already waited an hour. I was told they can't move the queue, mind you, there is no estimated wait time given, all you can see is your current position in the queue. I then asked if I could speak to someone higher up to get a better understanding of why their system doesn't allow for that, and I was told a supervisor would call me within 2 hours. There is also no way to schedule an exam with a proctor. I've taken many proctored exams in throughout my career and this is BY FAR the dumbest way I've done it. I'd rather drive to a testing facility and deal with all the ridiculous restrictions than ever use this clunky and severely basic program again. Save the money go somewhere in person.

I would not do the proctor again. I would rather drive to a facility and take the test.

The studying and testing part was great. The proctor was horrible. Not the actual person but the process. I got booted out three times and had to restart it. Getting set up with the proctor took 2 hours.

The customer service was great!

Smooth operator

Smooth as ice very easy to navigate throughout process

Not having to check in all the time

If you answer the first 53 answers correctly it will shut down on you and you don't have to take the rest of the test because you already passed

I was confused at first when it shut down on me after 53 questions it did not make me take the rest of the test and told me I passed yay thank you for an easy test

The exercises in between kept me focused

Steve and his team work quickly…

Steve and his team work quickly efficiently and do a complete job I love my new paint, I was very specific to what I wanted and Steve made the extra effort to find it and that's what I have and that makes me happy!

Tailoring to needs

Excellent

Way of training