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Americas Bike Company

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102 reviews

4.5102 reviews
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About Americas Bike Company

Data updated
Website
www.americasbikecompany.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
2 reviews
Replies to negative
27% (3/11)
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About this business

We deliver personal customer service over the phone or email to make sure that you get the right bike for what you're looking to do. Don't know what size you need? Our experienced team makes sure that the size is correct and also makes sure that you get any accessories that you are looking for to make your riding experience perfect with everything that you will need. All bikes shipped from our facility are inspected by our mechanics to make sure that you receive a bike in great working order. Our inspection also activates your FULL warranty without having to take the bike to a licenced dealer for final assembly. When you call in, there are no long option menus to reach a real person. When we pick up you'll talk to a real cyclist right here in the San Diego California.We're all bike people here with years of knowledge, experience, and a love for riding.We hope to get you on your next best bike soon!-Nik(Owner)

Is Americas Bike Company legit?

Americas Bike Company (www.americasbikecompany.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Sports and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 27% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-03.

What people say

Nik was great to work with!!

Nik was great to work with. Phoned me to update the shipping. Great price and fast order processing. Very pleased with the order from start to finish. Will purchase another bike for my son through Americas Bike Company.

Quick customer service

While it was unfortunate that the bike I have been looking for, and ultimately found and ordered on ABC was unavailable, the staff was quick to respond to this online error and help me remedy the situation by immediately refunding my money. They also worked to fix the issue with the product being incorrectly displayed on the site so others would not have the same issue. Impressed with the service and hope to find another bike soon.

Awful experience

Awful experience! Don't waste your time. Smoke, mirrors and BS galore!

Reply from Americas Bike Company2020-01-16

Hi Bryce, We do sincerely apologize for the issues with your order. We accept full responsibility for an inventory error with our system that resulted in your bike not being available. We did offer some alternative solutions however after your refusal we did issue an immediate full refund. We are also still sending out the free gift that came with the bike as a safety light for your child is always a great idea no matter where you end up getting your bike. Again, we apologize for the issue on our end and hope to earn your business in the future. Thank you, -Nik

Awesome customer service

Americas Bike Company has the best customer service I have dealt with in years. Shipping and packaging was excellent. I will do business with them in the future and highly recommend for anyone to make their next bike purchase through America’s Bike Company.

It has been 48 days since I ordered my…

It has been 48 days since I ordered my bike from this company. I have called and sent messages and they have not responded to any of them. I find this to be a horrid way to treat any customer and I will not be doing any more business with this company and would never recommend it to anyone.

Great service

My son could not be happier with his bike. They did not have the bike we ordered originally and they got in touch with me promptly and offered two great alternatives options. Shipped quickly, it was a pretty seamless experience even with changing the original bike. Great service!

Website showed a bicycle in stock

Website showed a bicycle in stock, good price too, $100 less than everywhere else.I ordered it. A week later I email them to ask what the status was since it hadn't shipped. Was then told they didn't have it but were checking other warehouses for it. Couple days later was told they couldn't get it. Since so much time passed from when I ordered it and when they finally told me they couldn't get it, the bike was sold out on the other websites. They should have contacted me right away when they already knew they didn't have the bike.

America’s bike company was great

America’s bike company was great, pricing was right. The bike I ordered was no longer available but they made it right and got me another color plus threw in a few gift items for my troubles, I will definitely order more bikes from them in the future!

Placed an order and have no idea what's…

Placed an order and have no idea what's going on with it. Have called many times a day for a week and nobody answers. Emailed also with no reply. Please let me know status. Thanks.

The first two orders I placed for new…

The first two orders I placed for new rims were perfect. I completed two bikes and decided to do mine so I ordered another set of rims and when they arrived it was not packaged like the last two. Parts were loose in the box and the wheel liners were missing. Whoever is boxing these wheels up, needs to take a little more care and make sure it’s done properly. Someone, was being a bit careless. Other than that they do have a great prices.

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