No seat in box
Bike was in good condition but evidently box was opened in China and the seat was lost .. Have been trying to contact customer service with no return call back
We deliver personal customer service over the phone or email to make sure that you get the right bike for what you're looking to do. Don't know what size you need? Our experienced team makes sure that the size is correct and also makes sure that you get any accessories that you are looking for to make your riding experience perfect with everything that you will need. All bikes shipped from our facility are inspected by our mechanics to make sure that you receive a bike in great working order. Our inspection also activates your FULL warranty without having to take the bike to a licenced dealer for final assembly. When you call in, there are no long option menus to reach a real person. When we pick up you'll talk to a real cyclist right here in the San Diego California.We're all bike people here with years of knowledge, experience, and a love for riding.We hope to get you on your next best bike soon!-Nik(Owner)
Americas Bike Company (www.americasbikecompany.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Sports and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 27% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-03.
Bike was in good condition but evidently box was opened in China and the seat was lost .. Have been trying to contact customer service with no return call back
Edit: Nik got in touch and gave refund, after all said and done, I hold no bad will, I recommend to those in the market to deal with nik Asked to cancel a order 3 times over a week, once Fri 4/17 the following Mon 4/20 and then the Fri 4/24 of that week, I got no answers when I mentioned cancellation, but got prompt answer beforehand when discussing the order, and today 4/27 got a tracking #, already disputed the charge because I get no answer for a cancellation, will deny package if it’s still shipped after I’ve asked to cancel
Purchased a Swing King Elite bike from ABC. Packed well and arrived as promised. Bike is a blast to ride!
Great service from very knowledgeable people. It’s a pleasure doing business with great people like Nik! Thanks very much for your help.
I was happy with the price, and communication. The person I spoke to when I called was very helpful and advised on expected delivery timing etc. I was a bit surprised when the bike was delivered how much assembly was expected. It’s beyond my capability and there weren’t any instructions provided. I expected it to be setup with minimal assembly required. I had to take it to a local bike store to build it for me.
Great selection and service, best prices on web. Excellent support, with included shipping insurance and additional packing padding. 2nd GT bought through them and not the last.
Great customer service! My bike came a couple days earlier than expected and it was packaged so well. Would absolutely purchase another bike from Americas Bike Company!
Nicks is honest, friendly and easy to deal with. Super glad I purchased my bike from him. Next time I'm in the market I'll be coming back to Nick and ABC.
I ordered Raleigh Willard 1, which was priced very reasonable. As it turns out that model is sold out. I'm not sure if staffing issues are due to the Corovirus, I was told there were staffing issues. I will keep them in mind if I am looking for another bike.
The front rim was wobbly when i spun it. I paid the local bike shop $20 to true the rim. That was the only issue everything else was good.
Hi Kyle, So sorry to hear about the issue with the front wheel. Sometimes FedEx isn't quite as careful as they should be with these larger bike boxes. I have issued a $20 refund back to your card to cover the cost of the repair. Please let me know if there is anything else that I can do for you. Thank you again for your business! -Nik
Have a bike ordered . Would like better updates on my order the bike is on back order. The one time I did speak on the phone was very nice guy .
very fast shipping great fast communication price was very fair 200 dollars less than most other online shops. highly recommend and look forward to doing business with them again in the future.
Have ordered three BMX bikes from ABC. Bikes have arrived when promised. ABC also provides sound advice when selecting a model. Highly recommend Americas Bike Company.
I bought a 26 inch GT Pro Series Heritage for $500 incl shipping. Shipped in 1 day and was packed outstanding. Almost all put together and what was left to put on was simple. I did have a difficult loosening the hex screws on the neck to attach the handle bars but once loose, attached bars easily. ABC communicated by email and the transaction was simple. Enclosed free small taillight also. Would def buy from them again.
Very pleased with America's Bike Company when first ordered it took a couple(2) days longer than I expected to get my wheels shipped, but I understand being short staffed, but had problems with the Nexus 3spd. wheel. I called them and they shipped a replacement the same day, so I must say their customer service is top notch, thanks ABC.
I had a great Experience With Americas bike company. I would definitely do Business with them again, thank you for all your help!
Found GREAT deal on Diamondback sync’r 2019. Ordered late at night Thursday. Got a call confirming the next day. Shipped at 3:00pm Friday arrived Monday at 3:00pm!!!! AMAZED!!!! Love It!!!
The ebike arrived on time and in excellent condition. It was set up and checked before delivery which was evident. Very pleased with the service and would recommend ABC.
102 reviews matching