Thank you for taking the time to leave us a review (it really helps!).A destination for the creative, worldly woman, our mission has always been to surprise and delight with unexpected, distinctive finds for your wardrobe and home. Offering an expansive, carefully curated collection of clothing, accessories, homeware and furniture, we aim to inspire to live and dress beautifully.Customer ServiceHaven't found the answer to your query? Get in touch.AnthroPerks - Loyalty ProgramWhat is AnthroPerks exactly? In a word: exclusive. You'll be the first to know about new arrivals, product exclusives, only-at-Anthro artist collabs, special promotions, events, birthday treats and so much more.Find out more!StoriesFrom sweet bakes to gift guides, collaborator interviews to styling 101s - our blog has it all.Start reading nowA Greater GoodOur mission? To utilise planet-friendlier practices, share our resources, and foster a sense of community…Learn more
Written by the business, not verified by us.Anthropologie (www.anthropologie.com) has a 3.1 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 41% give 1 star; The business has replied to 80% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the remarkably fast delivery times and the charming selection of unique clothing and home goods available on the platform. Many people find that their purchases arrive securely boxed and wonderfully presented, perfectly matching their expectations for special occasions. However, some customers also noted frustrating issues with unhelpful support teams when attempting to resolve various order problems. Others experienced significant delays with international or domestic shipping, occasionally receiving incorrect merchandise. A few individuals additionally mentioned difficulties with returns and a lack of timely communication from staff members.
Auto-generated from all reviews of this business. For reference only.Awful experience with Anthropologie from start to finish. NO parcel arrived but money taken straightaway! Nearly a month and still no refund!! Delivery company Evri (cheap and unreliable) apparently lost the parcel!!!
Hello - sorry to see that your parcel was lost with the carrier. We're pleased to see our customer care team were quick to assist with a refund. The Anthropologie team 💗
Really lovely staff and I got some lovely clothes in the sale. Very happy.
Hello - we are so pleased to hear of your shopping experience with us at one of our stores! Thank you for your feedback and review, we really appreciate it. The Anthropologie team 💗
Would like that you stop using CTT for deliveries. It work very badly as they didn t deliver at home. I had to go to a picking point.
We appreciate you sharing your delivery experience. We understand your frustration with the delivery service and having to pick up your order. We are actively reviewing our delivery partners to improve our service. The Anthropologie team 💗
I always like the look of Anthro clothes and goods but am often disappointed by quality. Most of their styles do not fit me as I’m petite and less and less items are available for us. Clothing isn’t cheap so it’s always a considered purchase, it’s not often I buy from them though some of their home stuff is gorgeous. Delivery has always been ok and refunds are processed quickly.
Hello - we're sorry to hear that our range isn't quite right for you. We really appreciate your feedback and review. The Anthropologie team 💗
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