Anthropologie

Great Product

Great Product, delivered on time

The dress was overpriced especially as…

The dress was overpriced especially as the under garment was made of polyester. It took me a while to decide if I should keep it and went over their returns policy. I tried approx three times to talk to an actual person to discuss my options but everything was automated . No personal service at all. I’m afraid I have come away from this experience very disappointed

Love the items

Love the items. Ordering and delivery easy

My order was split and failed delivery

My order was split. The first part of my order went ‘astray’ with Evri. I called them immediately and they referred me to Anthropology. I messaged the Ai service and initially it was helpful but then kept repeating itself. I then emailed but the person did not read my email properly and kept saying it was still on its way. Eventually a week later after lengthy wait for any reply I called and spoke to a person. It was another 3 days before my refund. The frustration was no one actually listening and spending a whole day talking to an I bot

Price sticker damaged vase when removed

The cover is beautiful and makes the…

The cover is beautiful and makes the room. Stunning!

Super easy ordering

Super easy ordering Very quick delivery Great price Very happy

Customer service sorted

I ordered goods which never arrived. The Anthropologie support team are getting me sorted with a replacement pair sent express.

I ordered a pair of shoes

I ordered a pair of shoes. A flat piece of cardboard was delivered. After 2weeks I still have no answer from Anthropologie. I have sent all the evidence I have.

Terrible customer service

Terrible customer service. I have received a wrong item and I have been following up with Anthro over a week and they keep passing me around and provided absolutely no resolution, they keep telling me to wait “ 72 hours” .. It’s been over a week They charged me for an item I never received , have not received my refund or replacement. Very disappointing

Wonderful service in that my dress…

Wonderful service in that my dress arrived within 24 hours of ordering and very helpful staff in your Bath store.

I’m very happy with the general service…

I’m very happy with the general service of the brand Quick Delivery and super quality of the clothing. I recently have purchased two dresses which I love. I’m also obsessed with their lemon candle! Xx

Adore my juice glass

Adore my juice glass. It is beautiful to look at and drink from, easy to order and arrived quickly.

I have been purchasing a lot of…

I have been purchasing a lot of beautiful items of clothing for a couple of years now after finally discovering Anthropologie! How did it ever manage to feel as great as I do now! A huge thankyou to my absolute favourite clothing store..

I like the fabric of the dress

I like the fabric of the dress. It’s pure cotton and holds its shape. Good sizing. Quick delivery service. Easy to order online.

Shipping was quick but I received a…

Shipping was quick but I received a damaged product and the customer service communication is very slow. It’s been more than a week now since I claimed it and I still don’t have a solution.

The staff were so friendly and helpful

The staff were so friendly and helpful. We also love the clothes!

terrible mangement for the delivery

This company will steal from you

This company will steal from you and make you responsible for their mistakes and non-deliveries. Recently purchased two hand towels and only received one of two. Waited patiently because my lived experience with this company has been that they send orders in several packages and I have sometime received items from the same orders two and three weeks apart. After some time, I used email and chat to alert the company that I had not still receive one of two towels-unfortunately they stated that I had waited too long to alert them that I had missing items (30 days). They would not refund or send my towel. I requested that they re-open my inquiry as their denial meant that I would not receive my order and they would just keep my money. Their second response was horrible-yes, indeed they were keeping my money and not sending any product. It was re-stated that I waited too long to tell them they didn't send my full order, no refund, no towel, too bad for me for using their own past practice as an example of how late they can send items. Now they have my money and I have no towel. They literally just stole money from me and stated I was responsible for telling them they had not fulfilled their orders. I will not purchase a single thing from them or their other store Urban Outfitters EVER again. This huge company stole $18, plus tax from me. I guess I got away cheap, but I would be glad to alert anyone to these dirty business practices as I feel very cheated and very foolish for having the patience to wait for products based on their own past delivery behavior.

Everything was okay… delivery a bit long, but okay…

Everything was okay… delivery a bit long, but okay it came from England 🏴󠁧󠁢󠁥󠁮󠁧󠁿 should have know it before