It works great. :]
It works great. Haven't had any trouble using it or setting it up.
About Apex Gaming PCs
Data updated- Website
- www.apexgamingpcs.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 100% (10/10)
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About this business
Apex Gaming PCs is a high-end custom gaming PC manufacturer located in Houston, Texas. Apex Gaming PCs focuses on providing the highest level of customer service, so you can experience the best of PC gaming every day.
Written by the business, not verified by us.Is Apex Gaming PCs legit?
Apex Gaming PCs (www.apexgamingpcs.com) has a 4.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-08-30.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, friendly, and guiding them smoothly through the entire custom PC building process. Consumers note that the products consistently arrive well-packaged, run smoothly, and deliver exceptional performance for both gaming and everyday tasks. Though some customers experienced frustrating delays with order fulfillment, extended shipping times, or periods of slow communication from support. A few people also mentioned receiving computer systems that required unexpected extra troubleshooting or arrived with minor component setup issues. Reviewers emphasize that customer service ultimately resolves these concerns effectively when contacted directly.
Auto-generated from all reviews of this business. For reference only.What people say
Looking for a PC? This is your answer!
Purchasing our first PC for gaming, streaming and school work and we ended up with an apex streamer after weeks of research. Being our first PC we had A LOT of questions & Brandon was phenomenal in answering them, helping us setup the best PC for us after our purchase, and making us feel 100x better than walking into a big box storefront. The whole process was very personalized which felt unique for something that could have just been bought online. Thanks Brandon!
Replaced PSU + More. poor customer support
I spent roughly $3,500 on a custom built pc with compatible parts. It took 3 months for them to build and ship the computer. Although they communicated their delays, they did not tell me why it was delayed. After 3 months of waiting it finally arrived.. only at the wrong address. I finally got it and set it up. After about a week, I found an issue. When experiencing high usage, the PSU’s (750W Manik power supply) internal safety mechanism would be tripped, causing the computer to shut off. This sometimes happened on boot. After dealing with this for months, I finally replaced it with a Corsair RM850e. No issues since. Apex experienced a recall of about 17000 units due to no proper safety labeling. I got a letter in the mail about how the unit was “unsafe” and I needed to “put this sticker on the unit” after I replaced the already faulty power supply. On top of that, it came with the gpu bracket incorrectly mounted, so I had to reposition it in order to plug in my monitors. Manik’s (apex’s house brand) poorly made fans rock and click inside the case. The Manik case has very poor airflow. The BT and WIFI adapters Apex sent were flimsy and broke almost immediately. After replacing nearly every part in the computer, it runs like a dream. I’d like to say this is user error but there were no other options for these faulty parts.
Reply from Apex Gaming PCs2026-05-17
Hi Adam, we are very sorry to hear about all of the issues you have had with your PC. If you could please email us at [email protected], or modify your review to include your order number, we would love the chance to do what we can to make things right.
Awesome team of builders
Awesome team of builders, amazing pc's. One of a kind team truly dedicated to getting the job done.
Awesome pc and customer service
They did a great job all around. Had a couple hiccups through out the build but brandon was great. Only thing id recommend is they get alittle better with communicating the build status if a problem arises. Other than that great. Pc is great runs amazing no issues as well.
Fast and good insurance
Brady P
Brady. P was really nice and straight forward! Fixed the issue with the addresses and process of payment with ease! =^_^=
Selecting and customizing the PC/Service
Selecting and customizing the PC you want is very easy and simple and they call you to ask how you'll use the PC to make sure you have the right parts for the job which I'm glad they do that
Follow up upgrade suggestions
System engineer Brandon Walker called and really went into detail about what each component does and why a single upgrade has to be supported by the surrounding structure. He broke things down well and is Extremely professional and knowledgeable, and this reflects well on his position and AGPcs
Fast service and wonderful customer service
The entire process was very easy to do and I love the product. PC runs wonderfully with no issues running any game I have. Next upgrade i do will be with Apex.
Customer Service exceeded expectations again!
While waiting on my PC to arrive I have been trying to maximize my setup, which included a monitor that could perform the best within my price range. I called the customer support for help. Tim helped me (for the second time on a different topic, he's the CSM, and is awesome) make a decision that would support my new system the best while I was looking and relaying specs to him while in the store. That is the definition of "above and beyond" customer service. Also, I want to give credit to Brant?!? Maybe? You were very helpful in the time I spoke with you, and I cannot find the paper where I wrote your name down on. Sorry bro. Also, credit to John. I called about new dimensions to my case and he was more than helpful. I think that is all. However, this isn't a bad problem to have. Apex has better customer service.
Great product and Custer service
The PC build was excellent
The PC build was excellent, and the customer service was outstanding. Overall, this is a top-tier company to work with. The delivery was also great—safe and on time.
They called me to make sure I got…
They called me to make sure I got exactly what I wanted. I'm very new to PCs and haven't had one before and so I had a lot of questions. I spoke with Brandon Walker on the phone and he happily answered any questions I had which helped me a lot. He made sure I knew what I was getting and how each thing works. I am very satisfied with the call.
Exceptional service
From ordering to delivery, the process was seamless. Customer support was top-notch!
I love my pc
Shipping took a minute due to some product needed to be ordered. One meh thing ill mention about the shipping is that if you buy more than a pc tower be prepared to have two shipments. I had some hiccups with my purchase/pc, but most of them were resolved with haste. They even helped with things that were simple issues and was not "on" apex to fix. I had little knowledge about pc's when I first got my pc and apex customer service was VERY helpful. I am over all very happy with my pc and the service apex had provided <3
Very Pleased!
This is my first gaming PC, and I have been very pleased! I would like to give a shout-out to the customer service department because they were super helpful! Shortly after my PC arrived I thought there was an issue. Whenever I emailed tech support, they always responded within 24 hours. Then, when I had to call, Tim stayed on the phone with me for over an hour. He even said he was missing a meeting so that he could find the issue for me. In the end, it was a Windows issue and there was nothing at all wrong with my PC. But, I never would have been able to figure it out without his help. I'm happy to recommend Apex to anyone looking for a new gaming PC!
Good group of people who actually care…
Good group of people who actually care about the product they are putting out, Brandon was awesome talking to, he cares about the customer and wants to make sure they are getting the best from the company that they can. I would definitely get another pc from these guys again in the future.
The build took longer than expected but…
The build took longer than expected but it was well packed. We continue to be excited about our new device. Brian, Briar, Tyler and Vince were super knowledgeable.
Experience was alright
Experience was alright. It would be mich better if wasn't force to have a phone call about pc but could do over email. Unboxing video wasn't that helpful. Also no instructions with it to do lights or list of locations to do driver updates when the pc bsod several times. If I could of done it over, would of built my own but I am liking the computer. Date of experience is since I have gotten it.
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