CapCenter began in 1997 from a desire to save realty and lending clients thousands of dollars in the home buying, selling and financing processes. By combining mortgage and realty under one roof we are able to provide clients an easier, less stressful experience.The needs of each and every client are our main focus. We emphasize efficiency, transparency and championing our clients’ interests. We want to be their heroes. Our success has developed from our dedication to customer service and our growing reputation for doing business the right way.Make your biggest financial decision a lot easier by choosing CapCenter for your realty and lending needs. Plus, with the savings you’ll receive, for using our proven process, we expect that you will actually enjoy the home buying and selling process this time around.
Written by the business, not verified by us.CapCenter (www.capcenter.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-12.
One of the most effective and efficient team I have ever worked. A well oiled machine run by a team of business professionals. They make this business seamless and pain free. Would recommend them all of my friends and family. Big Shout out to Mr. Brian Shelton (Realtor) and Ms. Natalie Murray Senior Loan Consultant! Great job Team CapCenter!
Jasmine was great and easy to work with. She answered every question I had and made sue to keep me updated along the way.
Stephanie Lopez was the best realtor I ever experienced! She was very professional and helpful! I honestly could not believe how much her experience brought to the table, since I am a experienced investor I thought I knew it all and she proved me wrong!
We are happy you had a great experience and appreciate your business!
Great group of people at CapCenter. Overall a good experience from start ot finish.
I had an excellent experience with Cap Center. I refinanced my mortgage through them back in 2021 and recently they helped me get a new landlord insurance policy. Amanda was very helpful and responsive throughout the entire process. With her help, I was able to save a couple hundred off my existing insurance policy. Thank you Amanda!
Jasmine was the contact that supported my family in every issue that arose. She was helpful in every way she could be. Respectful, ethical, informed, and timely. Lose her and you lose much.
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CapCenter got me to the closing table on time and efficiently. The staff was helpful and supportive. The team they have there is exceptional and quite knowledgeable. I enjoyed my experience and would recommend to a friend.
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We have had a great experience working with Capcenter and recommend the company highly. Doing the refi two years ago was seamless and we find their insurance division to be incredibly helpful as well and are so glad we decided to allow them to help with our insurance needs. Amanda Patterson has been so helpful with helping up to change our homeowners insurance this summer. She is so personable and communicative as we’ve been asking questions and trying to find the best deal.
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Professional, responsive and easy to work with. Saved lots of money on Closing costs. Would use again.
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Professional service every step of the process resulted in closing with no issues on time.
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Cap Center was wonderful to work with in all aspects of the buying and financing process. All of the staff I encountered from my realtor to the lending staff were professional and supportive!
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James Anderson was terrific! He was on top of everything. He took the time and answered all our questions, gave us great advise and all in all it was just a wonderful experience working with him.
You're right! James is terrific!
I would like to express my deep gratitude and positive feedback about the work of the CapCenter real estate agency. The whole process of cooperation with this agency was flawless, from the first contact to the successful transaction. The agency staff showed high professionalism and deep knowledge in the field of real estate. They perfectly understood my needs and were ready to answer all my questions. Thanks to their expertise and guidance, I was able to make informed decisions and find the perfect home that fully meets my expectations. In addition, the real estate agency CapCenter provided me with an excellent selection of options to view, which allowed me to appreciate the diversity of the real estate market. The agents were proactive and attentive to my wishes, which made the process of finding a property more efficient and enjoyable. Finally, the execution of all necessary documents and support of the transaction went smoothly and without problems. CapCenter showed a high level of organization and professionalism, which created trust and confidence in the deal. I wholeheartedly recommend CapCenter to anyone looking for a reliable and experienced real estate partner. Their team exhibits a high level of professionalism, cares about the needs of the client and strives to achieve positive results. Thanks to CapCenter, I found my ideal home and received top quality service throughout the process. Thank you
Thank you so much for sharing your feedback! We are happy that you had a positive experience and we appreciate your business!
Great communications and follow up by the entire team.
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The folks we worked with were great. The kept in regular contact with us and we never wondered what was happening. Everything went smoothly and it was a painless process that happened just as it was explained.
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4 other lenders approved me for mortgages ranging from $460k - $500k. Cap Center denied me because of disputes and delinquencies from 2021. I disputed a credit card company because I have never had a credit card with them. I disputed my 1 delinquency because it said I was 60 days late, in which I wasn't. All of the disputes and delinquencies are from 2021. I have a 690 credit score, I make over $200k a year, I have about $15k saved up and I have assets and I have $0 in debt, literally $0. No credit card debt, no student loans, nothing. Cap Center mortgage rep said they use an automated underwriting system so there is nothing he can do, but if it were manual, someone may be able to look at it. I called their number for their Tysons, VA location and someone that I spoke with named Megan said she would send my file to a manager for review. I am giving Cap Center 1 star because every other lender approved me but they didn't. Veterans United, Navy Federal, the in house lender for my new build (Ryan Homes), and Swift Home Loans all approved me for $460k - $500k. Very shameful that Cap Center didn't approve me and it has me wondering if it were for other reasons. They get the other star because they are the best option out of the other 4 that I've spoken with. I am using my VA Loan. The highest mortgage for a $445k house would have been $2800 at 6.25% and closing costs of $6400. Lowest mortgage would have been $2500 at 5.50% and $15k in closing costs. With my in home lender for Ryan Homes, I would have to pay $15k in closing costs with a $3200 mortgage. In my opinion, Cap Center has the best numbers. Customer service is good too.
We appreciate the compliments on our mortgage pricing and customer service! We’re sorry that we weren’t able to approve your loan application at this time, and we have discussed the factors that led to our decision with you. We wish you the best with your home purchase and hope that if a refinance opportunity comes along, you will consider returning to CapCenter.
The whole process was very organized and each step was broken down so it was easy to understand. All the loan consultants were friendly, knowledgeable and very personable.
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Every person I came in contact with was just fabulous. Everyone took the time to explain things and make sure I understood what was happening, and they all were quick in responses to any questions. I worked with CapCenter for all parts of the process--realty and mortgage--and highly recommend both sides of the company. They were truly a full service company doing all the research and helping me make the best financial decisions. Highly recommend CapCenter!
Thanks for the review! We're glad you got to experience the great work of the full team.
The process of both buying and selling was very easy and low stress. Everyone who I worked with through CapCenter was always helpful and friendly.
Thank you for the review and for your business!
This has been a dream come true. The experience has been awesome cap center made it simple. I appreciate all the hard work that was put into me being able to buy a home. From the lender to the agent. Has been nothing but a blessing. Thank you very much.
Congratulations on the new home, Jeremiah!
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