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Travel & Vacation

CheapAir.com

Claimed

200 reviews

4.2200 reviews
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About CheapAir.com

Data updated
Website
www.cheapair.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
12 reviews
Replies to negative
41% (13/32)
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About this business

CheapAir.com is an easy-to-use online travel agency that has been providing customers with convenient, affordable, and reliable travel options since 1989. With CheapAir.com, you can compare pricing and amenities on a variety of airlines and fare options. You also easily book hotels and cars. CheapAir makes it simple to find the best deals and make informed decisions about your travel plans. CheapAir is dedicated to delivering personalized, high-quality customer support. Our knowledgeable staff provides information about flight schedules, ticket prices, and baggage allowances, as well as helps you find the best deals on flights and hotels. In addition, our trusted travel advisors assist with making changes to existing reservations and providing general travel advice. With a focus on exceptional customer service, all of our travel advisors are based in the United States. CheapAir.com accepts many different payment types for flights and hotels. Form of payments accepted include: Credit and debit cards, Cryptocurrencies like Bitcoin and many more, in addition to "Buy Now, Pay Later" monthly financing through Affirm.FlightsHotelsCarsAbout Us

Written by the business, not verified by us.

Is CheapAir.com legit?

CheapAir.com (www.cheapair.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 81% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 41% of negative reviews; 12 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

Matthew was very helpful

Matthew was very helpful, finding flights that did not have an exceptional change charge. And he was fast, too.

Reply from CheapAir.com2024-06-06

Hi customer, Thank you for taking the time to write a review about your experience working with Matthew. We're happy to hear you found our customer support helpful. Thank you for booking with CheapAir.com. Happy Travels!

Schedule with ease and confidence

Bennie Mock-Paschal Scheduling my Flight- After intering the dates of my travel it was was very easy to review the available options and choose the flight prices, departure and arrival times.? Easy and delightful experience

Reply from CheapAir.com2024-06-06

Hi Bennie Mock-Paschal, Thank you for taking the time to write a review about your experience searching and booking flights on CheapAir.com. We are happy to hear you found our website easy to use. We hope you have a great trip. Thank you for booking with CheapAir.com.

Easy to book & very pleasant employees…

Easy to book & very pleasant employees when I called with any questions.

Reply from CheapAir.com2024-05-21

Hi Roxy, Thank you for your review. We're glad to hear you found our website easy to book your flight and had a good experience with our travel advisors. We hope you have a great trip. Thank you for booking with CheapAir.com.

c
customerUnited States · 2 reviews · Verified · Experienced 2024-05-16 ·

Unlike a lot of sites

Unlike a lot of sites, it truly was comparing to the airlines direct or very close. Finance options that were available were actually smart unlike some of them that you end up paying double the actual ticket cost in interest. We paid a 19 dollar finance charge through affirm because we had to book fast on a tighter budget and this site made it super easy to secure our tickets and gave us tons of options and airlines and airports to easily compare from one screen. Fast, easy and stress free. I’m able to still make changes and manage my booking directly through the airline and there are no ridiculous fees unlike sites like cheapoair.

Reply from CheapAir.com2024-05-21

Hi Customer, Thank you for taking the time to write your review. e are delighted that you appreciate our website and how easy it is to search and book flights. We hope you have a wonderful trip. Thank you for booking with CheapAir.com.

There's a price drop for the same…

There's a price drop for the same booking as yesterday's is more than todays what happened to your word when the price drops I'll get the difference back I'm waiting to hear from you for a better rating thank you

Reply from CheapAir.com2024-05-21

Hi Shenel, Thank you for your review. We show all your bookings are cancelled as you requested to do online. We have submitted these for refund. Thank you for using CheapAir.com.

Unable to help add name to 2nd car

Unable to help add name to 2nd car, and no place to do that on the site, even though there is a prompt to add another car. How is ONE person driving 2 cars? Seems like you should add a second driver tab, or ask when booking the 2nd car "name of second driver". If you can't change the web site then at lease be able to assist. Even Expedia will call on your behalf and add drivers or guests names to hotel reservations.

Reply from CheapAir.com2024-05-21

Hi Amy, Thank you for your review. We're sorry you are unable to add another name to the second car rental in your booking. It looks like because you booked both cars in the same reservation, we are unable to add the second name. You would have to make separate reservations for each person renting. With car rentals, you pay at the time of pickup. What we would suggest is when you pick up your first car rental with Avis, inform them of the second car rental booking you have and advise them of the second person who will be picking up that second car. Payment will be due at pickup, so your reservations are just to reserve that a car will be available for you. If you have any questions or concerns, feel free to email us at [email protected]. Thank you for using CheapAir.com.

You can pay them with Bitcoin

Finding and booking a flight is easy and I especially like that you can pay with Bitcoin.

Reply from CheapAir.com2024-05-21

Hi Customer, Thank you for taking the time to review CheapAir.com. We are delighted that you appreciate the simple booking process and that you can pay with Bitcoin. Thank you for booking with CheapAir.com.

Quick to respond, professional, helpful

Everyone who helped us was so quick to respond, professional, and accommodating. Thank you so much for the help in what was an uncertain/stressful time for our family!

Reply from CheapAir.com2024-05-21

Hi Yolanda, Thank you for taking the time to review CheapAir.com. We are happy that you found our customer support helpful. We hope you have a great trip. Thank you for booking with CheapAir.com.

Can’t change date and no refund dues to…

Can’t change date and no refund dues to my health.

Reply from CheapAir.com2024-05-21

Hi Customer, Thank you for your review. The ticket purchased is unfortunately non-refundable, but we do see you were able to make a change to your booking. The airline imposes rules to the fares which we must abide by. We wish we could do whatever we wanted, but that is not the case. We hope you have a great flight. Thank you for using CheapAir.com.

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