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Written by the business, not verified by us.CityPASS® (www.citypass.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-08-24.
Reviewers overwhelmingly had a great experience with this company. Customers consistently mention that the digital passes are extremely easy to use, highly convenient, and provide fantastic value for money compared to purchasing individual attraction tickets. Consumers also appreciate being able to securely book visits in advance, easily skip long queues at major tourist destinations, and smoothly modify their reservations whenever needed. However, some people mentioned encountering extra charges or unexpected financial costs at certain venues during their travels. Reviewers noted that paying additional money for specific upgrades or services made certain experiences less budget-friendly than initially anticipated.
Auto-generated from all reviews of this business. For reference only.CityPass is a must! We got the one for our trip to Chicago and it was a time and money saver. I really appreciate how you can easily book ahead, skip lines, etc. For example, when we went to the Art Insititute, the lines were out to the street. We walked right in. Easy peasy. The app is super helpful and easy to use. We will definitely look into CityPass on our next vacation.
Visited the Needle, Chihuly Gardens and enjoyed the Argos Bay tour CityPASS made it easy to book and track I highly recommend it
City Pass was well worth the money! We were given express treatment to all the attractions we chose and the extras were amazing! The whole family enjoyed it!
⭐⭐⭐⭐⭐ CityPASS was absolutely worth it! It offered great value and made visiting multiple attractions so much more affordable. The process was simple, convenient, and everything worked smoothly. I would definitely recommend CityPASS to anyone looking to make the most of their trip!
I think the City Pass was an amazing way to explore the city. It was seamless to use too. I wish it included the Tilt at 360 too, it seems like a rip off not to have it.
CityPASS offered access to multiple must-see venues in Seattle. We were easily able to access the sights which interested us within a two-day timeframe. A great value for the money!
We enjoyed visiting Seattle. City Pass saved us money on admission costs at five popular tourist attractions.
great selection of some of the best attractions to do in the city at a reasonable price . App was very easy to navigate and booking the attractions only took a minute. This was the second city i have used CityPass. Will use it again for future travels.
Super easy to use, I strongly recommend the Pass!
Very good budget friendly, very smooth process to go with kids
Such an easy app to use and everything we wanted to see. Would recommended 100%. Reservations were also super easy to make.
The City pass was a great way to see a lot of sites at a good price. The app was very convenient and easy to use, making it easy to find our tickets at each of the admission gates.
Lots to do in Seattle - and many attractions are close together!
A wonderful way to many city highlights! The ease of purchasing the CityPASS and it's use made this invaluable. The app worked perfectly. No issues or hiccups experienced.i will use again!
Booking through CityPass was super fast and easy. It was very convenient to have all times, tickets and bookings in one app. Changing reservation times was also possible for most attractions. Would recommend as it made everything easy for planning activities for a family vacation.
Was very easy to buy city pass by using a qd code. Many Good sites to use the city pass on, and was very easy to use at the various sites. Good value for price.
app did not allow seamless entry at attractions if passes were purchased at different times. Made entry when others were waiting very awkward and rushed
Thank you for your feedback. We're sorry the app didn't work well for you. CityPASS tickets purchased together will have reservations made together, and only the purchaser will need to present tickets in the app for everyone in that party to enter together. CityPASS tickets purchased separately each need their own reservation made, and each purchaser will need to present their tickets individually to enter. If tickets were purchased separately and have not been used, each purchaser could request a refund, and then one person could repurchase the tickets together in one order so that reservations for all could be made together. I hope that helps!
We thought it was worth the time and money.
I love that I had a great hassle-free experience. Every attraction ran smoothly. I just added the tickets to my Apple wallet. Would definitely buy again!
We had C3 Chicago passes—the City Pass app says that timed entry reservations are recommended but NOT required for the Shedd Aquarium. We went without reservations and found out that reservations are indeed required. We had to wait around for the next available ticket time. We ended up strolling around the banks of the lake nearby while we waited but would have appreciated having accurate information in advance as we had made plans already for some other things that afternoon and that threw the timing of everything off.
Thank you for your review. Shedd Aquarium does not require reservations for CityPASS guests, but does highly recommend them. We apologize that you had to wait for the next available ticket time, and we'll pass this feedback on to Shedd.
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