Clements Worldwide, a Gallagher Company

Tara, we're sorry for the frustration this situation caused and appreciate the opportunity to clarify. According to our records, a renewal notice was sent to the email address previously used for policy communications. Your policy has renewed on August 2 each year since 2023, and that date is reflected on the insurance certificate. The August 17 date shown on the documentation refers to the 15‑day grace period provided under Italian insurance regulations, during which coverage remains in force after the renewal date. It does not change the policy's inception or expiry dates. We're glad our team was able to explain the coverage dates and documentation, and we're sorry for any confusion this caused. If you would like us to walk through the policy dates or the grace period again, our team would be happy to review everything with you to ensure the coverage and documentation are fully clear. Thank you for your feedback and for being a customer. Gallagher, formerly Clements

FB, we’re glad the guidance was easy to follow and helped keep everything moving smoothly. Providing clear direction and timely support is something our team takes pride in. Thank you for choosing us. Gallagher, formerly Clements

Pniejnia, we're sorry to hear you were dealing with an injury, and we're glad our team could step in quickly when you needed assistance. Federica’s ability to provide timely guidance, answer questions thoroughly, and keep things moving efficiently is one of the many reasons she’s such a valued member of our team. We hope you're doing well, and we're grateful you trusted us to help during an important time. Gallagher, formerly Clements

Maria, we’re so pleased to hear Francesca was able to guide you through the process and help you find coverage that matched your needs. Helping expats understand their options and get the best value from their insurance is something she does exceptionally well. Your recommendation is the highest compliment we could receive. Thank you for trusting us with your insurance needs. Gallagher, formerly Clements

Jen, hearing that kind of consistency means a lot. Barbera has a passion for making things easier for clients, and we're lucky to have her on our team. We'll be sure to share your kind words with her. Thank you for being a valued customer. Gallagher, formerly Clements

Grossi, thank you for your kind words. We’re glad you’ve had a positive experience with our team and appreciate the opportunity to support your insurance needs while traveling internationally. This is what our team specializes in. Coverage requirements can vary from country to country, and our team is always happy to help clients understand what documentation and protections may be available for their specific situation. If you have any questions about your coverage while traveling in Europe or beyond, please don’t hesitate to reach out. We’re always happy to help. Gallagher, formerly Clements

Sometimes one word says it all. We're delighted to hear that your experience left such a positive impression. Thank you for choosing us. Gallagher, formerly Clements

Making insurance easy to manage while providing helpful guidance is something our team takes pride in. We appreciate you being a customer. Gallagher, formerly Clements

Timely support and attention to detail makes all the difference. We’re glad our team was able to provide thorough assistance and keep things moving quickly for you. We appreciate your trust and thank you for choosing us. Gallagher, formerly Clements

Al, there’s no better compliment than choosing to work with us again. We’re delighted Francesca was able to make the process feel effortless once more and continue providing the support you’ve come to rely on. Thank you for your continued confidence in our team. Gallagher, formerly Clements

Vespa, we’re glad you found the process straightforward and that the value met your expectations. Thank you for the great review. Gallagher, formerly Clements

Patricia, it’s always rewarding to hear when a familiar face continues to make insurance renewals feel effortless year after year. Federica has a remarkable talent for keeping things organized, transparent, and stress‑free, and your recognition of her work is very much deserved. We’re grateful for your continued confidence in our team. Gallagher, formerly Clements

Seeing feedback like this from a returning customer means a lot to us. We’re delighted to hear Federica continues to provide the kind of efficient support you can count on. Thank you for your continued loyalty. Gallagher, formerly Clements

Neal, comments like this are the kind every team loves to receive. Knowing you continue to value the combination of dependable support, strong value, and professional guidance means a great deal to our team. We appreciate your continued trust in our coverage and team. Gallagher, formerly Clements

Silvia, renewal time is a lot easier when everything is handled proactively. We’re glad the advance reminders helped you stay ahead of the deadline and that Federica made the process simple and efficient from start to finish. It’s great to know the coverage and pricing were a good fit as well. Thank you for being a valued customer. Gallagher, formerly Clements

Proactive support makes a real difference, and we’re glad that stood out in your experience. Our team works hard to stay one step ahead and respond when clients need us most, so it’s rewarding to hear that reflected here. Thank you for placing your trust in us. Gallagher, formerly Clements

Alicia, it’s reassuring to know your concern was handled with the attention it deserved. Chad takes great pride in staying ahead of issues and making sure clients receive timely, thoughtful support, and your feedback is a wonderful recognition of his efforts. We appreciate the confidence you placed in our team. Gallagher, formerly Clements

JKA, we're glad the online experience made it easy to compare options, get a quote, and put protection in place without hassle. Thank you for choosing us. Gallagher, formerly Clements

Michael, getting from quote to confirmed coverage in just a matter of hours is exactly the kind of experience we aim to provide. We're glad Federica was able to quickly understand your needs, guide you through the insurance options, and keep everything moving efficiently from start to finish. She does an outstanding job helping clients navigate the process with confidence and ease. Thank you for choosing us. Gallagher, formerly Clements

Peter, we're pleased to hear Francesca made the experience so straightforward. She consistently goes above and beyond to help clients navigate insurance in Italy with speed, expertise, and genuine care. It’s always rewarding to hear when that effort makes a difference. Thank you for placing your trust in us. Gallagher, formerly Clements