Clements, a Gallagher Company, is a global insurance company that provides unique tailored insurance solutions for individuals and organizations abroad, including in high-risk areas. Whether you’re an expat, government employee, contractor, military service member, educator, or an international school or organization, our customer-first approach can bring you peace of mind as you live and work overseas.Flexible coverage for all facets of life abroad, including:Worldwide Car InsurancePersonal Property InsuranceHealth InsuranceLife InsuranceDisability InsuranceSee All Personal Insurance OptionsBusiness InsuranceOur team will find a customized and affordable plan that can meet you and your loved ones’ needs, no matter your situation.Serving Our Customers the Gallagher WayHow do we go the extra mile for you? Our culturally diverse team is equipped with invaluable knowledge, expertise and perspective. Many of our agents are expats themselves and understand the distinct challenges you can endure as a foreign national. Our collective backgrounds allow us to offer solutions in ways other insurance agencies can’t. With agents serving around the globe, we’re just a phone call away when you need assistance.Are you living abroad or in the process of moving internationally? We’re here to help. Check out our website to learn more and get a quote today.LocationsWashington, DC1220 L Street NW, Suite 1200Washington, DC 20005P: +1.800.872.0067 or [email protected], UKThe Walbrook Building25 WalbrookLondon, UK EC4N 8AWP: +44(0) 33 0099 [email protected], IrelandAlexandra House15 Parkgate Street,Dublin 8,D08 W866, IrelandP: International: +353 1 9645098, In Ireland: [email protected] 243.01World Trade Center6 Bayside RoadGibraltar, GX11 1AAP: +00350 54716000 [email protected]
Written by the business, not verified by us.
Is Clements Worldwide, a Gallagher Company legit?
Clements Worldwide, a Gallagher Company (www.clements.com) has a 4.8 out of 5 rating on OK.one, based on 184 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely professional, prompt, and supportive when arranging various insurance policies. People genuinely appreciate the incredibly quick response times and very reasonable rates, making the entire customer onboarding process remarkably smooth, transparent, and completely reliable.
However, some reviewers were not happy with the customer support, mentioning slow communication, unhelpful interactions, and very delayed replies. A few other people also felt that certain renewals or specific property policies came with unexpectedly high costs, unwanted coverage changes, or rigid terms that required persistent follow-up.
Auto-generated from all reviews of this business. For reference only.
Adam Miller was fantastic in helping me. Explained the policies clearly and provided me options that best suited my current situation. Excellent customer service.
Reply from Clements Worldwide, a Gallagher Company2026-07-09
What a wonderful review to receive. We’re so glad Adam was able to take the time to understand your situation, walk you through the available options, and help you find coverage that fit your needs. Providing thoughtful guidance and making international insurance easier to navigate is exactly the kind of support Adam is known for. We sincerely appreciate your trust and thank you for choosing us.
Gallagher, formerly Clements
Great Experience:
- Swift feedback
- Positive responses
- Very client satisfaction oriented interaction
Reply from Clements Worldwide, a Gallagher Company2026-06-29
It's wonderful to hear that the experience felt so positive from start to finish. Providing timely communication, a supportive approach, and keeping our clients' needs at the center of every interaction is exactly what our team strives for. We’re grateful you chose us for your insurance needs.
Gallagher, formerly Clements
M
Mario · 5 reviews · Verified · Experienced 2026-06-26 ·
★★★★★
Great customer service.
Reply from Clements Worldwide, a Gallagher Company2026-06-29
Thank you Mario, we love reading reviews like yours! Thank you for choosing us.
Gallagher, formerly Clements
It was a great experience dealing with Clements Worldwide, especially with Francesca, who helped me in obtaining an insurance in Rome, Italy.
From the start, she has been very responsive and helpful by providing plenty of options and excellent prices.
I also highly appreciated her flexibility and adaptability (She went beyond working hours to help provide me with the certificate). It was a very smooth experience obtaining the car insurance and would highly recommend both the company and Francesca especially.
Reply from Clements Worldwide, a Gallagher Company2026-06-25
Assaf, what a great experience to read about. We’re so glad Francesca could step in with such dedication, keeping everything moving smoothly and even going the extra mile to support you on a tight timeline to get your car insurance in Italy. Providing that level of flexibility and care while helping clients find the right coverage is exactly what we aim for. We truly appreciate your recommendation.
Gallagher, formerly Clements
L
LarryF · 3 reviews · Experienced 2026-04-29 ·
★★★★★
Fantastic support for both current and past customers!
Clements Worldwide offers incredible support, not just to current clients, but past clients as well. I was insured by Clements from 2020 to 2023, but recently had a problem where my local DMV in the US mistakenly believed I was uninsured while my car was outside the country. They were going to charge me almost $750 in uninsured driver fines! I reached out immediately to Clements and one of their account managers, William Sheng, quickly provided me with the documents I needed to prove the DMV was wrong and I avoided having to pay any fees. Even though I'm no longer a Clements customer, William treated me like one and his assistance was key to resolving my problem. Thank you!
Reply from Clements Worldwide, a Gallagher Company2026-06-25
Dear Larry, your experience truly stands out and we’re so happy we could be there when it mattered so much. Helping resolve a complex DMV situation, especially after your policy had ended, shows the kind of care and ownership our team strives for. William deserves real recognition for stepping in quickly and providing exactly what was needed to avoid unnecessary fees. Your kind words mean a great deal, and we’re grateful for the opportunity we had to support you.
Gallagher, formerly Clements
It was quick, efficient, the online tool
for the US portion Worked and in London the associates responded immediately to my email and sorted out my request in no time. The service - and prices - are really why I appreciate Clements/Gallagher a lot.
Reply from Clements Worldwide, a Gallagher Company2026-06-25
Ilja, it’s great to hear how well everything came together across teams. From the online setup on the U.S. side to the quick follow‑up in London, it’s good to know the process felt smooth and efficient throughout. We’re glad the combination of service and pricing worked so well for you. Thank you for choosing us.
Gallagher, formerly Clements
Agent was patient in explaining various options for the quote. Helped ensure correct coverage.
Reply from Clements Worldwide, a Gallagher Company2026-06-25
Maxim, taking the time to walk through options and make sure everything is set up correctly really matters. We’re glad our team provided thoughtful guidance so you could feel confident in your coverage. Thank you for trusting us with your insurance needs.
Gallagher, formerly Clements
Very rapid, smooth and professional response from Mrs Federica Barbera. She is always very responsive and makes the experience with Clements Worldwide very positive.
Highly recommended.
Reply from Clements Worldwide, a Gallagher Company2026-06-25
Sylvie, it’s always great to hear when everything comes together so well. We’re happy that Federica’s quick follow‑up and consistent responsiveness made the experience smooth and reliable for you. Your recommendation means a great deal to us. Thank you!
Gallagher, formerly Clements
Great insurance company. Responsive, fast and very helpful. Great customer service!
Reply from Clements Worldwide, a Gallagher Company2026-06-25
Raffaella, it’s wonderful to hear such positive feedback. Having a team that’s responsive, helpful, and committed to great service is exactly what we aim for every day, and we’re glad that came through in your experience. We appreciate your trust in us.
Gallagher, formerly Clements
Agent Shamika S was very knowledgeable and was able to help me update my policy in one short call.
Reply from Clements Worldwide, a Gallagher Company2026-06-25
Sandra, it’s great to hear everything was handled so efficiently. We’re glad Shamika could step in, provide clear guidance, and get your policy updated quickly during your call. We appreciate you being a customer.
Gallagher, formerly Clements
Outstanding and fast responsive! Thank you Ms. Bonavota for the high competence and professional support!
Reply from Clements Worldwide, a Gallagher Company2026-06-25
Giordano, how wonderful to hear. We’re glad Federica’s expertise and quick turnaround made the experience feel seamless and reliable. She truly sets a high standard for the level of support we aim to provide. We’re grateful for your trust.
Gallagher, formerly Clements
Reply from Clements Worldwide, a Gallagher Company2026-06-25
Getting both attentiveness and clear communication right is what we aim for. It’s great to know that stood out in your experience. We’re pleased to have you as a customer.
Gallagher, formerly Clements
P
Phil · 3 reviews · Experienced 2026-06-17 ·
★★★★★
Very Responsive, Affordable and Professions
I have had very good experiences with Clements for auto insurance in the past and now with Gallagher in the present. The cost was among the cheapest, but more importantly, the process of acquiring a policy quickly was very smooth with no problems. Specifically, my agent Aurora Bologna made this possible with very friendly and comprehensive attention. Highly recommend! UPDATE: we now work with Ms. Barbera who continues the very responsive and professional work ethic Gallagher/Clements is known for!
Reply from Clements Worldwide, a Gallagher Company2026-06-25
Phil, it’s fantastic to see such consistent positive experiences over time. From competitive pricing to a smooth, quick process, it’s clear the team delivered where it matters most. Aurora and Barbera both deserve a shoutout for carrying that high standard forward with responsive, attentive support. We truly value your loyalty and appreciate you staying with us.
Gallagher, formerly Clements
Jean Jacques Nestor has been very attentive and very reactive. Look forward to a fruitful collaboration.
Reply from Clements Worldwide, a Gallagher Company2026-06-25
Jean is indeed a fantastic partner to have on your side. We’re glad his attentiveness and quick follow‑up made a strong impression and set the foundation for a great working relationship. We’re looking forward to supporting you as things move ahead.
Gallagher, formerly Clements
R
Richard D'Ambrosia · 1 review · Experienced 2026-05-19 ·
★★★★★
We had an excellent experience because of Federica Barbera!
We had an excellent experience because of the incredible job Federica Barbera did. She worked with us and the car dealership's salesperson, who seems a bit confused, but she explained everything clearly and precisely until everything was completed. Our insurance rate was great, but more importantly, our representative, Federica Barbera truly made the experience a pleasure. Professional and friendly!
Reply from Clements Worldwide, a Gallagher Company2026-06-25
Richard, what a great example of teamwork coming together. Navigating things alongside a dealership can sometimes get a bit tricky, so it’s wonderful to hear Federica brought clarity, patience, and professionalism all the way through. We’re glad she helped turn the experience into such a positive one. We appreciate your trust.
Gallagher, formerly Clements
Reply from Clements Worldwide, a Gallagher Company2026-06-25
Sky, it’s great to see everything came together so effortlessly. Keeping the process smooth and efficient is exactly what our team aims for, and we’re glad that stood out. We appreciate having you with us.
Gallagher, formerly Clements
Prompt, clear and helpful responses ..... as well as good prices ...
Reply from Clements Worldwide, a Gallagher Company2026-06-15
Sue, it’s great to know you found the experience both clear and efficient. Providing straightforward guidance alongside strong value is exactly what our team aims for every day. We’re glad you chose us for your coverage.
Gallagher, formerly Clements
Reply from Clements Worldwide, a Gallagher Company2026-06-15
Thank you for the great ratings. So happy to know that our quick and attentive service stood out for you. Thank you for choosing us.
Gallagher, formerly Clements
Very quick to respond in an urgent situation where I needed transit coverage. Very thorough explanation and helped me make educated decision.
Reply from Clements Worldwide, a Gallagher Company2026-06-12
When timing matters, a quick and thoughtful response makes all the difference. We’re glad our team was able to step in promptly, explain your options clearly, and help you make a confident decision. We appreciate you choosing us.
Gallagher, formerly Clements
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