184 reviews
Clements, a Gallagher Company, is a global insurance company that provides unique tailored insurance solutions for individuals and organizations abroad, including in high-risk areas. Whether you’re an expat, government employee, contractor, military service member, educator, or an international school or organization, our customer-first approach can bring you peace of mind as you live and work overseas.Flexible coverage for all facets of life abroad, including:Worldwide Car InsurancePersonal Property InsuranceHealth InsuranceLife InsuranceDisability InsuranceSee All Personal Insurance OptionsBusiness InsuranceOur team will find a customized and affordable plan that can meet you and your loved ones’ needs, no matter your situation.Serving Our Customers the Gallagher WayHow do we go the extra mile for you? Our culturally diverse team is equipped with invaluable knowledge, expertise and perspective. Many of our agents are expats themselves and understand the distinct challenges you can endure as a foreign national. Our collective backgrounds allow us to offer solutions in ways other insurance agencies can’t. With agents serving around the globe, we’re just a phone call away when you need assistance.Are you living abroad or in the process of moving internationally? We’re here to help. Check out our website to learn more and get a quote today.LocationsWashington, DC1220 L Street NW, Suite 1200Washington, DC 20005P: +1.800.872.0067 or [email protected], UKThe Walbrook Building25 WalbrookLondon, UK EC4N 8AWP: +44(0) 33 0099 [email protected], IrelandAlexandra House15 Parkgate Street,Dublin 8,D08 W866, IrelandP: International: +353 1 9645098, In Ireland: [email protected] 243.01World Trade Center6 Bayside RoadGibraltar, GX11 1AAP: +00350 54716000 [email protected]
Written by the business, not verified by us.Clements Worldwide, a Gallagher Company (www.clements.com) has a 4.8 out of 5 rating on OK.one, based on 184 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely professional, prompt, and supportive when arranging various insurance policies. People genuinely appreciate the incredibly quick response times and very reasonable rates, making the entire customer onboarding process remarkably smooth, transparent, and completely reliable. However, some reviewers were not happy with the customer support, mentioning slow communication, unhelpful interactions, and very delayed replies. A few other people also felt that certain renewals or specific property policies came with unexpectedly high costs, unwanted coverage changes, or rigid terms that required persistent follow-up.
Auto-generated from all reviews of this business. For reference only.Working with Chad was amazing. He is super informative, quick with responses, reliable, and extremely kind. This was a very smooth and fast process thanks to Chad.
Sofia, We are so happy to hear this. Chad is great and sounds like he made the entire process feel smooth and easy from start to finish. It means a lot to have your trust. Gallagher, formerly Clements
Clements Account Executive Jean-Jacques Nestor provided fantastic service and support. He helped us cancel our previous auto insurance policy, when we transferred ownership of our vehicle to our daughter. And, he patiently quoted and supported us after acquiring a new vehicle upon arrival in Mozambique. Great work, Jean-Jacques!
Bryan, that sounds like a great experience during a big transition. From handling the policy change to supporting you as you settled into Mozambique, we’re glad Jean could provide steady, attentive guidance at every step. Wishing you all the best in your new location, and we’re always here if you need us. Gallagher, formerly Clements
super quick and assertive response and assistance. My focal point is Chad Hansen.
Thank you! Chad clearly made a strong impression. We’re glad to hear he helped you get exactly what you needed without delay. It means a lot to have you as a customer. Gallagher, formerly Clements
Nice online interface to buy policy, as opposed to others. Quick response from their info line about immediate coverage. Customer portal seems to work well.
It’s great to hear the platform and overall experience stood out for you. We’re glad the online process felt smooth, the response time met your needs, and the customer portal worked well along the way. We appreciate you choosing us. Gallagher, formerly Clements
The timely reminders are very useful and the speed of service is exceptional. I feel like a valued customer.
Mckean, it’s great to hear the reminders and responsiveness made a real difference for you. Feeling valued is exactly the experience we want every client to have. We’re glad you chose us. Gallagher, formerly Clements
The agent I spoke to was extremely polite and helpful. He was quick to understand what I needed and sent me a requested follow up email immediately after our conversation. Thank you very much.
It’s great to hear the experience felt smooth and well handled. We’re glad our team could provide the guidance you needed in a way that felt clear and helpful. We’re happy to have you as a customer. Gallagher, formerly Clements
Competence and expediency stood out. Almost no wait time when I called in. The issue was forwarded to the right person right away and resolved over the phone. The follow-up email was received right away and everything was taken care of without delay.
Brian, that’s exactly the kind of experience we aim to deliver. From quick connection to getting things resolved on the spot and followed up right away, it’s great to hear everything moved smoothly for you. We’re glad to have you with us. Gallagher, formerly Clements
Knowledgeable agent that was able to answer my questions and find the right coverage for my situation.
It’s great to know you felt confident in the guidance provided. Helping clients get clear answers and the right coverage for their situation is exactly what our team aims for. We appreciate the opportunity to support you. Gallagher, formerly Clements
Teider Rivera provided great assistance in updating some scheduled items to our property policy and adding transit coverage, since we are moving to a different Post overseas.
Starting a policy with updates like this can sometimes feel complex, so it’s great to hear everything was handled smoothly. We’re glad Teider was able to assist with your property changes and add the right coverage for your move overseas. We appreciate you trusting us with your insurance needs. Gallagher, formerly Clements
Jon, quick responses paired with dependable service make all the difference, and we’re glad that came through for you. We truly value having you with us. Gallagher, formerly Clements
Wish you have Liability Insurance coverage in the EU for expats on their US license plated car.
Dear Elizabeth, we’re sorry we weren’t able to support you with liability coverage in your specific country, and we understand how important that is. We do offer liability insurance in select countries across Europe, including options for expats with U.S.-plated vehicles. In those locations, coverage can typically be provided for a limited period while transitioning to local registration, and it continues seamlessly once local plates are obtained. Unfortunately, availability does vary by country, which may have impacted your experience. If your situation changes or you move to a country where this coverage is available, we’d be happy to explore options with you. We appreciate the opportunity to have assisted you. Gallagher, formerly Clements
Great customer service and communication-
Giovanna, it’s wonderful to hear that the team’s communication and support made a positive impression. We’re glad to have you with us. Gallagher, formerly Clements
Quick, relaiable, also in case of accident.
Ben, it’s great to hear you found our team both reliable and responsive, even when it matters most. Providing consistent support, including during claims situations, is exactly what we strive for. We’re glad you chose us. Gallagher, formerly Clements
Andy, quick, helpful support makes all the difference, and we’re glad that was your experience. We appreciate you being a customer. Gallagher, formerly Clements
The one who assisted me, Ms. Federica Francesca Bonavota is very prompt and professional. I was able to get my insurance in a matter of less than an hour. Thank you.
Ruz, it’s great to hear how quickly everything came together for you. Getting coverage set up in under an hour with clear, professional support is exactly the kind of experience we aim to deliver. We’re glad you chose us. Gallagher, formerly Clements
Francesca was prompt, helpful and professional. This is the second time we’re getting Clements insurance. We have not gone through the claims process just yet, but so far, so good.
Sabina, it’s always a great sign when clients choose to come back to us. We’re glad Francesca made the process smooth again and provided the prompt, professional support you expected. If you ever do need to go through a claim, our team will be there to assist you every step of the way. We truly value your continued business. Gallagher, formerly Clements
Relevant and reliable information in a timely manner.
Sherriann, having timely, dependable information is so important. We’re glad our team could provide clear guidance when you needed it. We’re grateful you chose us. Gallagher, formerly Clements
Ladi, love hearing this. We’re glad that our fast, friendly service stood out in your experience and appreciate you choosing us. Gallagher, formerly Clements
Very friendly and competent personnel. Fast in answer questions and contract finalizing. Thank you
Rolf, it’s great to hear you found the team both friendly and knowledgeable. Fast responses and smooth handling from start to finish make all the difference, and we’re glad that came through. We truly appreciate your business. Gallagher, formerly Clements
Adam Miller was very helpful in refining my quote for property insurance. He was responsive and informative. Thank you!
Kai, it’s great to hear Adam was able to fine‑tune your insurance quote and provide clear, timely guidance along the way. Helping clients make confident decisions with the right information is what we aim for. We’re grateful you chose us. Gallagher, formerly Clements
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