money back
Two times got my money back. Great work 👏🏻
About Compensair
Data updated- Website
- www.compensair.com
- Category
- Legal Services & Government
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 182 reviews
- Replies to negative
- 72% (73/101)
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About this business
We help receive compensation up to €600 for a flight delay or cancellation or overbooking. Learn more to know if you are entitled to compensation
Is Compensair legit?
Compensair (www.compensair.com) has a 3.7 out of 5 rating on OK.one, based on 367 user reviews collected here. It is listed under Legal Services & Government and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 25% give 1 star; The business has replied to 72% of negative reviews; Reviews mostly discuss Refund, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly responsive support and professional team that manages travel disruption claims with remarkable efficiency. People note that the overall reimbursement process is extremely smooth, with clear and reassuring updates provided consistently throughout the procedure. However, some people mentioned experiencing lengthy delays, repetitive automated responses, and a frustrating lack of updates regarding the true status of their cases. Consumers also felt that the service fees charged upon successfully receiving a refund were significantly high. Reviewers noted that waiting for prolonged periods without proper progress reports caused unnecessary frustration.
Auto-generated from all reviews of this business. For reference only.What people say
Great Experience!
Great Experience! I wasn't expecting to be reimbursed for my flight cancelling back in May.2025. This is the first time when that happened. I totally recommend this service to anyone dealing with any airlines flight delays or cancellations.
simple and uncluttered
simple and uncluttered, recommended !
Best experience with flight compensation here
This is a leading Company in compensation reward from the airlines. Highest chance to get maximum possible compensation.
Very professional
Very professional, many thanks.
You did it!
I’m still waiting for the refund, but, it’s already on the way :)) should wait 7-14 days! So, you did it guys! One of your competitors didn’t succeed! Thank you so much! You did a great job!
I really appreciate your work and…
I really appreciate your work and assistance. Thank you for instant response via email!
You're the best
You're the best, I've got my paiement in shot time
Great work
It took a while (about a year) but compensair was able to get the airline to pay me the compensation after which I had to pay 30% of what was received to them. Overall great work considering the airline had denied my request earlier.
Very satisfying
Very satisfying. Thank you Compensair.
Compensair received my payout for a…
Compensair received my payout for a delayed flight and wired it to the wrong account and, 9 months later, still hasn’t corrected the error or paid me. Repeated follow-ups produced only excuses, so I’ve now escalated the case to Singapore’s consumer-protection agencies. Proceed with caution.
Reply from Compensair2025-08-14
Hello, We regret the difficulties you experienced in receiving your compensation. The payment was transferred to your account on August 9. Most likely, the funds should have already been credited. If you have any further questions, please feel free to reach out.
Thanks for the help
Very fast and professional
Very fast and professional. I hope i will reci ve many in short time.
Very professional
Lazy company
Lazy company, they do not represent the passengers' interest, just simply accept the airline's bullshit refusals.
Reply from Compensair2025-08-06
Dear Laszlo, After reviewing your case, we found that the disruption was caused by an airport staff strike, which qualifies as an extraordinary circumstance under EU Regulation 261/2004. Unfortunately, in such situations, airlines are not obliged to pay compensation, and therefore we have no legal grounds to pursue the claim. If you have experienced other flight disruptions in the past, we would be glad to review those and assist with a potential compensation claim.
Professionalism
A seamless show of professionalism
You are fantastic!
FANTASTIC!
excellent service
Thanks for the help.
Thanks for the help, I wish you all the best.
Fantastic service
Tue constant communication
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