Design online custom t-shirts, other apparel and promotional products. Featuring high quality t-shirt printing and thousands of t-shirt design ideas. Free shipping, live help and no minimums.
Custom Ink (www.customink.com) has a 4.3 out of 5 rating on OK.one, based on 190 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight how easy it is to use the online design tools to create personalized apparel and promotional items. People are also very pleased with the impressive print clarity and the high quality of the materials used. Many buyers mention receiving their packages ahead of schedule and appreciate the responsive assistance provided. Some reviewers were not happy with the sizing, noting that certain garments felt too tight or poorly proportioned. A small group of consumers also reported unexpected shipping delays or minor flaws like uncentered designs on products.
Auto-generated from all reviews of this business. For reference only.The sweatshirts came here on time They're really comfy
Hi Leo, Thank you for sharing your experience with us! We are glad to hear that your sweatshirts arrived on time and that you are enjoying how comfortable they are. -Christie, Quality Assurance Manager
Hi Luis, Thank you for sharing your experience with us! We are glad to hear that you enjoyed the great fit and look of your shirts. -Christie, Quality Assurance Manager
The printing and quality were great, but the descriptions weren't accurate. What was listed as a "boxy tee" was actually a crop top. It was great quality fabric, I had no complaints about the printing, but the product description wasn't up to par.
Hi there, Thank you for sharing your experience with us! We are glad to hear you liked the quality, though we apologize for the inaccurate product description for the tee. Please check your inbox and reply to our email so we can help make this right. -Christie, Quality Assurance Manager
They have great customer service and quality products. I need an expedited order for an event and they bent over backwards to get it to me on time!!
Hi there, Thank you for sharing your experience with us! We are glad to hear you enjoyed our quality tote bags and customer service, and we were glad to go the extra mile to get your order delivered in time for your event. -Christie, Quality Assurance Manager
You didn’t go over there changes in size of the book that I got because of the other notebook I was going to get Ed sold out. I wish you would have. They are way to small and I would return them if new ones could have gotten here on time for my employee meeting.
Hi Dani, Thank you for taking the time to share your feedback, we sincerely apologize for not discussing the size difference with you when your original choice sold out. Please check your inbox and reply to our email so we can work together to make this right for you and your team. -Christie, Quality Assurance Manager
The shirt I received was the correct shirt, but it is NOT very white. My wife says it looks yellowed like Ecru I do agree with her
Hi Robert, Thank you for taking the time to share your feedback, we are so sorry to hear that the shirt arrived with a yellowed or off-white tone rather than a crisp white. Please keep an eye out for an email from us so we can help resolve this issue for you. -Christie, Quality Assurance Manager
Very easy and intuitive to design and product came out better then expected. Will for sure be using again for all my brand logos.
Hi Danny, Thank you for taking the time to write a review! We are so glad to hear that you found our design lab intuitive to use and that the hats exceeded your expectations. We truly appreciate your business and look forward to helping you bring all your future brand logos to life. -Christie, Quality Assurance Manager
Easy to use design software Arrived early! Only wish I could have had a smaller number of custom glasses made. 12 glasses would have been a good minimum
Hi Damiene, Thank you for taking the time to write a review! We are glad you found our design lab easy to use and received your glasses early, though we appreciate your feedback regarding our minimum order quantities. -Christie, Quality Assurance Manager
After several attempts the design does not print as it is shown on the web design. Images are either to big or to small after printing.
Hi Craig, Thank you for taking the time to share, we sincerely apologize for the issues you experienced. Please check your inbox and respond to our email so we can work together to resolve this for you. -Christie, Quality Assurance Manager
It was so easy to upload my image and view it on a shirt! The colors online matched the irl shirt colors, with accurate depiction of what my image would look like on each color. I paid for expedited delivery and the shirts came even faster than expected! I like that the image is printed on, rather than being a decal. I haven't yet washed the shirts, so dont know how well that goes yet.
Hi Tamar, Thank you for sharing your experience with us! We are glad to hear that you found our design lab so easy to use, and that everything arrived as expected. -Christie, Quality Assurance Manager
Always easy to do an reorder, pretty much a no brainer. Quick processing and shipment of our order.
Hi Tammy, Thank you for sharing your experience with us and for being such a loyal customer! We are glad to hear that placing your reorder was so effortless and that your shipment arrived quickly. -Christie, Quality Assurance Manager
The whole process from order to design to completion was very easy and the t-shirts turned out great.
Hi Tony, Thank you for sharing your experience with us! We are delighted to hear that you found the entire process seamless from start to finish and that your shirts turned out great. -Christie, Quality Assurance Manager
The design, purchase and shipping process went so smoothly. The shirts look great and I appreciate the donation that Custom Ink gave to fundraising charity organization that the shirts were for.
Hi Melissa, Thank you for sharing your experience with us! We are glad to hear everything went smoothly with your shirts, we are honored to support Team Mariah and its fundraising efforts. -Christie, Quality Assurance Manager
The ordering and uploading of our logo was seamless. So many options available. The colors in our logo were exact. I will definitely order in the future.
Hi Mary, Thank you for sharing your experience with us! We are delighted to hear that uploading your logo in our design lab was seamless, that the colors matched perfectly, and we look forward to working with you again. -Christie, Quality Assurance Manager
Intuitive interface, quality production, and reasonable price. Thank you!
Hi Cheri, Thank you for taking the time to share your feedback! We are delighted to hear you enjoyed our design lab, quality and reasonable pricing. We hope you enjoy the tour! -Christie, Quality Assurance Manager
Easy design and ordering. Quality is top notch!
Hi there, Thank you for sharing your experience with us! We are glad to hear you found our design lab easy to use and that you were impressed with the quality of your shirts. -Christie, Quality Assurance Manager
The personalized cups came out perfectly! The process was easy and quick, prices are fair!
Hi Abby, Thank you for sharing your experience with us! We are so happy to hear that your personalized cups turned out perfectly for the wedding and that you found the ordering process quick, easy, and fairly priced. -Christie, Quality Assurance Manager
The agent's ability to take my logo sent in the chat and turn it into a hat I could visualize so quickly was impressive. I thought there would be more pain through the process, but the customer service was exceptional.
Hi Joseph, Thank you for taking the time to share your review! We are so glad to hear you had an exceptional experience with our service. We will be sure to pass along your kind words to Rachel, the agent who assisted you! -Christie, Quality Assurance Manager
Fast not complicated only thing is should be able to use more short or fr9nt and back but other than that great
Hi Jessica, Thank you for taking the time to write a review! We are so glad to hear your experience was straightforward, and we appreciate your feedback regarding the front and back print areas. -Christie, Quality Assurance Manager
Very fast shipping from the time I placed the order. The hoodie was perfect, a little too big, but the quality is top notch!
Hi Derek, Thank you for taking the time to share your review, and we are so glad to hear you loved the quality and fast delivery! If you feel the sizing on your hoodie is off specifications, please feel free to reach out to us directly so we can look into this for you. -Christie, Quality Assurance Manager
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