Design online custom t-shirts, other apparel and promotional products. Featuring high quality t-shirt printing and thousands of t-shirt design ideas. Free shipping, live help and no minimums.
Custom Ink (www.customink.com) has a 4.3 out of 5 rating on OK.one, based on 190 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight how easy it is to use the online design tools to create personalized apparel and promotional items. People are also very pleased with the impressive print clarity and the high quality of the materials used. Many buyers mention receiving their packages ahead of schedule and appreciate the responsive assistance provided. Some reviewers were not happy with the sizing, noting that certain garments felt too tight or poorly proportioned. A small group of consumers also reported unexpected shipping delays or minor flaws like uncentered designs on products.
Auto-generated from all reviews of this business. For reference only.Hi Sharon, We really appreciate your feedback regarding the quick turnaround and shirt quality! It is wonderful to hear that your order arrived on schedule and met your expectations. -Christie, Quality Assurance Manager
Everything went well, understandable process. Shirt looks awesome... Only problem way too expensive.
Hi Keith, Thank you for sharing your experience with us! We are glad to hear that the ordering process was clear and that your shirt turned out awesome, though we appreciate your honest feedback regarding the price. -Christie, Quality Assurance Manager
Quality of the printing from the photo I provided turned out Great!! And the time between when I ordered & the receiving date was quick! Thank you Custom Ink!! Keep up the good work!
Hi Faith, Thank you for taking the time to write a review! We are so pleased to hear that your print turned out great and that your order arrived so quickly. -Christie, Quality Assurance Manager
Great customer service and follow-up throughout the process. Great product received on time. Thank you!!
Hi Martin, Thank you for taking the time to share your review! We are delighted to hear you loved your polos and that our team provided great support throughout the process. -Christie, Quality Assurance Manager
Everything a girl could ask for. Looked great online. The price was reasonable. They did what I asked for. Before I knew it, I was totally satisfied.
Hi there, Thank you for taking the time to share your review! We are delighted to hear that you were satisfied and that your polos turned out exactly as you envisioned. -Christie, Quality Assurance Manager
High quality 100% cotton t-shirt fabric. High quality printing. Easy to use, versatile design templates. Very quick shipping. The only. problem is that the plastic shipping bag had a large tear in it upon arrival, but fortunately none of the 7 tee shirts were damaged.
Hi Joni, Thank you for taking the time to share your review, we are so glad to hear you loved the quality, templates, and quick shipping! We sincerely apologize for the torn packaging upon delivery, but relieved to hear that your shirts arrived undamaged. -Christie, Quality Assurance Manager
I will continue to use Custom Ink because of the service. I can find shirts as inexpensive as the ones offered by the company, but what makes them different from others is the willingness of customer service to help. I LOVE that I speak to a human. Not AI. I love that I don't wait and when I do, the team is always apologetic. I LOVE that they treat me as they would a family member. That's why Custom Ink will remain the place I use to purchase group apparel.
Hi Shannon, Thank you so much for sharing your experience and for being such a loyal customer! We are delighted to hear that our customer service team makes you feel like family, and we truly appreciate your business. -Christie, Quality Assurance Manager
Item arrived quickly and engraving was perfect! The quality seems good. Very pleased
Hi there, Thank you for taking the time to share your review! We are delighted to hear that your divots arrived quickly, the engraving came out perfect, and you are so pleased with the quality. -Christie, Quality Assurance Manager
Perfect printing and exactly what I ordered
Hi Marlene, Thank you for taking the time to share your review! We are delighted to hear that your printing was perfect and that you received the exact sweartshirt you wanted. -Christie, Quality Assurance Manager
Really great customer service. I struggle with the cost that these came in at...pretty high for a t-shirt, even with front and back design. Almost $40 for a t-shirt makes mass ordering out of the question. We really love the shirt.
Hi Kimberly, Thank you for taking the time to write a review and for sharing your experience with us. We are so glad you love the shirts and had a great customer service experience, but we appreciate your feedback regarding the price and will certainly pass that along. -Christie, Quality Assurance Manager
The shirts we have made over the last three orders were easy to design and layout. There is a tiny issue with some of the graphics disappearing from view even though they are still there and I had to switch browsers to see them.
Hi Kelly, Thank you for taking the time to share your review! We are so glad to hear that creating your shirts in our design lab has been an easy process, though we apologize for the browser display issue you experienced. I will be sure to pass your feedback along to our team, and we truly appreciate your continued business. -Christie, Quality Assurance Manager
everything looks great and was delivered quickly
Hi Jimmy, Thank you for taking the time to share your review with us! We are glad to hear the shirts turned out great and arrived so quickly. -Christie, Quality Assurance Manager
Hi Judy, Thank you for taking the time to share your review! We are delighted to hear you enjoyed our quick and professional service. -Christie, Quality Assurance Manager
So simple to edit designs and colors. We received our items pretty quickly as well. Easy peasy!
Hi Christine, Thank you for sharing your experience! We are delighted to hear you found our design lab so easy to use and received your shirts quickly. -Christie, Quality Assurance Manager
Shirts came out great. Got on time. Customer service helpful!
Hi Carol, Thank you for taking the time to share your review! We are glad to hear your shirts arrived on schedule, and we will be sure to pass along your kind words to our customer service team. -Christie, Quality Assurance Manager
Placed my order in June 27th expected by July 13th. They continued to push it back and push it back. Last one was for August 13. They wasted my whole summer on product sells from golf tournaments and the state fair. Got nothing but excuses and push back dates.
Hi there, Thank you for taking the time to write a review, we sincerely apologize for the delay with your order and the trouble it caused for your events. Could you please provide your order number or account details so we can look into this and assist you further? -Christie, Quality Assurance Manager
The shirts turned out great and were delivered on time. I have several rounds of proofs that I had to reject because of changes that were made to the original design for unknown reason, this was quite annoying because the calls would come at random times and I didn’t want to delay progress, but kept having issues that were not in my original design.
Hi John, Thank you for taking the time to share your review. While we are glad the final shirts turned out great and arrived on time, we sincerely apologize for the frustration caused by the unexpected proof changes. We appreciate your feedback as we work to improve our design process, and we thank you for your business. -Christie, Quality Assurance Manager
Great Process, Great Product
Hi David, Thank you for taking the time to share your review! We are delighted to hear you had such a smooth process and love your finished shirt. -Christie, Quality Assurance Manager
Excellent communications + prompt delivery and a quality product
Hi Mike, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed our communication, quick delivery, and quality, and we truly appreciate your business. -Christie, Quality Assurance Manager
The hoodie came out perfect and even arrived early!
Hi Jacob, Thank you for taking the time to share your feedback with us! We are delighted to hear that your hoodie turned out perfectly and arrived ahead of schedule. We truly appreciate your business and hope you enjoy your new item! -Christie, Quality Assurance Manager
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