CyberPowerPC

Excellent pc

Missing Hardware

They do not include all necessary hardware to make upgrades. For example, they will omit ALL motherboard pieces (screws, standoffs, etc) making it impossible to add another NVME drive without purchasing the parts required yourself. They did not install or include any extra standoffs to mount NVME OR SSD's. The only parts you can upgrade are your GPU and CPU without purchasing a motherboard kit. Use any other pre-build company.

bo smithUnited States · 1 review · Experienced 2026-04-30 · Posted 2026-06-22

Pc worked but the issue is it came with…

Pc worked but the issue is it came with major issues. the back stand area was completely detached, the back area was fully dented in, and it has major issues with cables plugging in.

Tom CatUnited Kingdom · 2 reviews · Experienced 2026-06-20 · Posted 2026-06-20

These are terrible they cut a lot of…

These are terrible they cut a lot of corners

Website was easy to use for…

Website was easy to use for ordering/customizing my PC. The build time was reasonable. Shipped well protected. Turned on and functioned as expected

Good customer service

Good customer service. Helped me resolve credit card processor issue and kept me updated. The pc arrived in good packaging and was secure and without damage. The cable management could have been better. The builder plugged the aio pump header into the wrong port on the motherboard but other than that no issues.

Perfect overall experience

Everything from the website customization, build options, prices, sales, shipping... was top notch. Could not be happier with my purchase!

Steve BrownUnited States · 3 reviews · Verified · Experienced 2026-06-09 · Posted 2026-06-19

Awesome PC!!!

The experience was great! Cyber Power made it easy to pick what I wanted for my pc build! My pc was built using the MA-01 case in the steel gray color. What a beautiful case! PC arrived sooner than expected and it arrived safely! Love my Cyber Power pc! Highly recommend using them for your pc needs!

RyanUnited States · 1 review · Verified · Experienced 2025-08-02 · Posted 2026-06-18

Never use them

Never use them! CyberPowerPC has no customer service and they will screw you. I bought a $10,000 PC that they shipped with the GPU mounted and it destroyed so many components. I waited months for parts to come off backorder, and their only solution was to ship it back and wait another year.

Great customer support and easy…

Great customer support and easy ordering process. No hidden fees

Great experience

I had a great experience with CyberPowerPC. The computer was delivered on time and the entire process was smooth from ordering to delivery. The system offers an excellent balance of performance and cost, making it a great value for the money. Everything arrived well-packaged, worked right out of the box, and met my expectations. I would definitely consider CyberPowerPC again for a future purchase.

This is my very first PC I ever bought

This is my very first PC I ever bought. I still really don’t know how to use it and all if it’s functions, but the case is awesome and it runs really smooth. It runs Minecraft really well without shaders 550 FPS and with a mod pack and shaders on it, averages around 100 FPS I bought this PC strictly just to stream runs my stream really well. thanks cyber PC for helping me reach my goals my twitch is jell0rain. TikTok jello.rain

Really speculated the communication…

Really speculated the communication between the staff and myself. It was an easy setup and really love my new computer

Really simple interface for custom PC…

Really simple interface for custom PC build. Quick production and shipping. Performed flawlessly. Great experience all the way around.

Great first experience excellent support and on-time delivery!

This was my first time buying a custom computer from this company, and so far, I am very happy with my choice. The PC arrived right on schedule and everything was exactly as described in the specifications. I had a question and their customer support team did a fantastic job addressing it quickly and professionally. The only minor issue I’ve encountered is the noise level. Even during basic office tasks and light workloads, the PC produces a noticeable amount of fan noise. However, considering the overall build quality and the excellent support, it’s a minor trade-off. I would definitely recommend them based on this experience!

My pc stopped working after 2 days

This computer did not even work for one…

This computer did not even work for one year. The estumated cost of sending it back is $200. This is wrong. When I talked with 2 of their employees they were like robots! They do not care about their customers. I would not recommend their products or their horrible customer service.

ALeX ZUnited States · 4 reviews · Experienced 2026-05-09 · Posted 2026-06-11

No communication about delays, must always contact them. Assigned someone on vacation....

Waited 3 weeks then contacted them... Remember: "Standard processing time: ship within 5 to 7 Business Days" Told me PC case was not available so "no eta" and they did not bother to contact me about the issue. Sounded like they switched me to another PC case. Waited another week they told me that they assigned me a guy that was on vacation so no eta...vacation what?! Wasted over a month so I cancelled. They do not contact you about any problems nor their website state any problems...I had to contact them all the time for any update and at those time is when they updated the status on their website... Only positive is they are prompt in email responses...however, every response is vague and do not tell you much even if you ask for info.

Hi everyone

Hi everyone, you get what you want they put it together and you are happy. Thank you Cyberpower!

Amazing experience

The website was easy to use and the communication was great as I was updated throughout the building process. Would recommend without question