Quality every time
This is the 3rd Pc I've bought and every time from the quality of the build to the customer service and shipping time it's 5 stars all the way.
About CyberPowerPC
Data updated- Website
- www.cyberpowerpc.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 176 reviews
- Replies to negative
- 0% (0/31)
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About this business
CyberPowerPC is one of the nation-wide leading computer system manufacturers. As published in the Los Angeles Business Journal in 2003, we were the fastest growing private company in Los Angeles. With vision, commitment, and steadfast determination, we manufacture and distribute various customized high-end gaming machines, notebook systems and high performance workstations to meet the unique needs for gamers, businesses, government agencies, educational institutions and other end-users.CyberPowerPC was founded with two simple goals in mind. It is to provide our customers with both personalized cutting edge technology at wholesales prices and an extensive range of technological support. By being the manufacturer and the distributor, we are dedicated to meet your personalized desires with the highest performance for all your gaming and digital media solutions.Assisting our customers through the technological transition, we are committed to provide the best prices for all computing needs. When it comes to value, CyberPower Inc. leaves the competitors behind. Our computer systems are assembled carefully, rigorously tested and built to last for the long run. If you are looking for a wide selection of products, customization, and excellent technological services at the best available prices, CyberPowerPC is your ultimate choice!
Written by the business, not verified by us.Is CyberPowerPC legit?
CyberPowerPC (www.cyberpowerpc.com) has a 4.2 out of 5 rating on OK.one, based on 176 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 78% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-29.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently mention that the official website is very straightforward and user-friendly, making customizing personal gaming rigs simple and intuitive. Consumers also deeply appreciate the fast delivery times, stating that the new computers arrive safely packaged and work exceptionally well right from the start. Some reviewers were not happy with the customer service department, pointing out frustrating communication delays and unhelpful responses when trying to resolve problems. A few people additionally noted receiving defective hardware components or missing installation parts, which meant spending valuable extra time troubleshooting and fixing the systems.
Auto-generated from all reviews of this business. For reference only.What people say
Product works wonderfully
Great pc I love it and It was a big…
Great pc I love it and It was a big upgrade from my old pc the pc came in about a week and a half witch isn’t bad at all it says 5-7 business days so I wasn’t worried great job
Good
It's a good pc with no problems
Efficient customer service
After making the purchase customer service informed me of a payment process error. Bobby response quickly and professionally and even helped change the chassis selection in warehouse.
Great gaming pc company
Great gaming pc company. This was the second system I’ve purchased from them (1st one was many years ago). The system arrived with a faulty motherboard (most likely damaged during shipping). But they fixed it and sent it back relatively quick and the system runs great!
This is my second purchase with CyberpowerPc
This is my second purchase with CyberPowerPC, and I’ve been very pleased with both experiences. The build quality is excellent, and the attention to detail. especially with cable management and overall installation, really stands out. I would highly recommend purchasing from them. This system has performed exceptionally well so far and has been a significant upgrade from my first purchase made nine years ago.
4 Hardware Failures, 3 RMAs, $4,720 — Avoid
I paid $4,720 for a custom desktop that has had four hardware failures in just over one year. The system arrived with a leaking water cooler. Three RMAs later — including a full system inspection — the root cause, a factory cable routing defect, was never identified by their own technicians. I found it myself. A replacement GPU failed within 24 hours of clean installation. When I requested a system replacement, their supervisor told me replacements are limited to parts only and that there was no further escalation path. The system has been unusable for over 20% of its lifespan. Their warranty explicitly allows replacement at their discretion. That discretion has not been exercised. Proceed with caution.
I use the system as a business computer…
I use the system as a business computer and single shooter game playing. it is very fast. i love it!
It’s meh
Fast shipping. Inconvenient with having to take a picture of the credit card and my ID. Although I understand they want to prevent fraud and do not mind losing the business because it but they charged me THEN they wanted to see if I was really who I said I am. This was triggered because I wanted the computer to be shipped to another address which is different from my billing address.
Great deal and fast service
Got a great PC at a great price and it was built quickly and perfectly. 10/10
Order and Delivery
PC is great !
The ordering process was a little…
The ordering process was a little confusing on the website. But once I called in and was able to speak with someone they made it very clear. I have been looking at CP for some time, but never had an opportunity to buy until now. I had recommended them to other family members and friends, we are very happy with CP. keep up the good work!
Easy to customize…
They always make it easy to customize yourself a PC with whatever you're needing and whatever you're wanting. They kept me updated every step of the way and shipped it snug and safe. New machine is gorgeous and is running just as gorgeous so far!
combination of top quality+reliability
combination of top quality+reliability, what else one might need in this field?
Worth the Cost
It was expensive, but the result is well put together and feels worth it. Clearly built with care.
Great set up for great price.
I chose to buy from Cyberpower due to the price of the computer. At the time of purchase, they had a discounted system that met all my needs, compared to similar brands. The packaging was great and the set up was easy.
Great experience
Delivery was timely, performance is outstanding, cable management pristine. 2 for 2 with builds no issues.
I really like the computer
I really like the computer, the shipping was the only issue. The hard drive was knocked out of the motherboard. I was worried that it got messed up but it works great. I also wasn't sure what it is as I was used to the older hard drives and the help line was closed when I received the package so I had to do a fair amount of research to figure it out.
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