For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Hobbies & Crafts

DesignMantic

ClaimedCollecting reviews

100 reviews

4.0100 reviews
Write a review

About DesignMantic

Data updated
Website
www.designmantic.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
15 reviews
Replies to negative
95% (21/22)
Do you own DesignMantic? Claim this profile for free and start replying to reviews.

About this business

Whether you need a logo design for your business, company presentation or an identity for your startup, our Do-It-Yourself logo creator, lets you build professional looking logo design for free.We also offer state-of-the-art business card, web design, social cover, t-shirt maker tools, which are effortless to navigate and easy to use to the most novice of users.

Written by the business, not verified by us.

Is DesignMantic legit?

DesignMantic (www.designmantic.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 95% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-30.

What people say

Trying to extort money after illegally charging monthly fee

I initially created my company logo with this company and paid the fee for the design and file formats. Then I started getting charged (to the credit card I had used) monthly by them for "storage of design". Got that stopped. Tonight I got an email from Alan Smith at this company saying he had someone else who wanted to purchase my design and he was protecting it for me at a cost of $560. Here is the text from the email from him: This is Alan From DesignMantic. I wanted to discuss the ownership/copyrights of the logo design which you purchased from us “MY COMPANY NAME WAS HERE”. There’s a client who’s interested to get the rights to the same design since the rights of this design haven’t been sold yet. I’m holding it and giving you the priority to own the design since you were the first buyer of this logo and using the logo on your website at https://www. MY COMPANY WEBSITE WAS HERE/. Let me know if you’re interested. It will cost a one-time fee of $560. Regards, Alan Smith Senior Customer Support Executive cid:email address removed Call US: 1 -855-752-5503

Reply from DesignMantic2022-11-18

Hi Tammy, We are sorry to hear about your disappointment. One of our executives will contact you to explain the Terms of use of our website. To briefly clarify, DesignMantic provides and owns design templates featured in our tools. A user can pick a template, customize and download it for use branding and printing purposes. However, the basic copyright of the design template (like symbols and graphic elements) remains with DesignMantic. Team DesignMantic

A pleasurable experience

The process of creating our design which is the centerpiece of our recognition in the community was very simple. Obtaining the ownership rights at an affordable price was key. Working with John who created our business cards and stationary was a pleasure. We will turn to John and DesignMantic for our future needs.

Reply from DesignMantic2022-11-18

Hi Richard, Thank you! We are happy that you have had a great experience with us. Let us know if you need anything to make your brand better. Feel free to share our tool with your friends and colleagues. Cheers! Team DesignMantic

Great experience

After a few years I was contacted to purchase my logo! I was given the opportunity to split up the payments which worked great for me! Alan worked closely with me to get exactly what I wanted! I highly recommend DesignMantic for all your logo needs!

Reply from DesignMantic2022-11-18

Hi Nicholas, Thank you! We are happy that you have had a great experience with us. Let us know if you need anything to make your brand better. Feel free to share our tool with your friends and colleagues. Cheers! Team DesignMantic

Unique Design and Great customer service

I had the opportunity to work with John Parker. He was clear, prompt and very easy to deal with. He prepared an awesome set of documents for me quickly and made some very valuable suggestions that were helpful in me getting the best scenario for the money that I spent.

Reply from DesignMantic2022-11-18

Hi Ravi, Thank you! We are happy that you have had a great experience with us. Let us know if you need anything to make your brand better. Feel free to share our tool with your friends and colleagues. Cheers! Team DesignMantic

Great service

I have been having a lot of interaction with John and we have worked together on ways to improve my small business-from business cards to digital signatures with QR codes, logo, SEO, and brochures... John is always willing to help and accommodate.

Reply from DesignMantic2022-11-18

Hi, Thank you! We are happy that you have had a great experience with us. Let us know if you need anything to make your brand better. Feel free to share our tool with your friends and colleagues. Cheers! Team DesignMantic

Great job!

Always makes it exactly the way I want and I just tell them what I want and they make it happen. John is always willing to help me with my crazy ideas.

Reply from DesignMantic2022-11-18

Hi Robert, Thank you! We are happy that you have had a great experience with us. Let us know if you need anything to make your brand better. Feel free to share our tool with your friends and colleagues. Cheers! Team DesignMantic

Kind support and cleared up a…

Kind support and cleared up a misunderstanding

Reply from DesignMantic2022-10-31

Hi Joe, Thank you! We are happy that you have had a great experience with us. Let us know if you need anything to make your brand better. Feel free to share our tool with your friends and colleagues. Cheers! Team DesignMantic

quick answers, patient help

Jonathan made sure to answer any questions quickly; he also patiently waited to make sure we could get any issues resolved. Professional

Reply from DesignMantic2022-10-31

Hi Greg, Thank you! We are happy that you have had a great experience with us. Let us know if you need anything to make your brand better. Feel free to share our tool with your friends and colleagues. Cheers! Team DesignMantic

Supervisor was excellent and very helpful.

John was very pleasant to work with. I had some questions which I am waiting for an answer. Hopefully that will help me with my decision. James M. Finley

Reply from DesignMantic2022-10-20

Hi James, Thank you for sharing your experience with us. We value your feedback to help us improve. We are sorry you felt "intimidated" by Eric's approach. Rest assured, we are in communication with him to find out what went wrong. Our manager will connect with you soon regarding this. Regards, DesignMantic Team

Feels scammy now

This service was fine at the time, but now feels scammy. We purchased a logo from them about 6 years ago. Now, we're receiving emails and text messages from them telling us that we need to purchase the copyright to this logo that we already purchased. I logged into our account to see what kind of license we have, but I can't find that information anywhere. What makes it feel scammy is the amount of people who have recently had the same experience as us. I've found many complaints from others who have also been contacted by designmantic asking for more money for an 'exclusive license'. This was never mentioned at the time of purchase. Why would I buy a logo that I don't fully own? This practice leaves a bad taste in my mouth and I'll be sure to avoid designmantic for future design needs.

Reply from DesignMantic2022-10-18

Hi Steve, We are sorry to hear about your disappointment. One of our executives will contact you to explain to the Terms of use of our website. To briefly clarify, DesignMantic provides and owns design templates featured in our tools. A user can pick a template, customize and download it for use for branding and printing purposes. However, the basic copyright of the design template (like symbols and graphic elements) remains with DesignMantic. Our representative must have contacted you to offer exclusive rights to own one of our symbols in case you want to trademark and copyright it in the future. It is your choice whether you want to continue using your logo without copyright, or purchase its copyright but if your business grows, you may not be able to trademark or copyright the symbol in your logo. We will be happy to explain this further on call or email. Regards, DesignMantic Team..!

SCAM ARTISTS

I designed a logo on 2/21/16 and paid for my design. Over 6.5 years later, they're emailing me saying they have a client interested in my design. If I don't pay them for MY design, they're going to sell MY design to someone else. Why would that even be an option?! I understand someone may use a similar stock photo or design that I tweaked, but to send me the exact logo I designed saying they will sell the complete rights to someone else is absurd. Why would they be trying to sell my design?! I know they're going to point me to their terms and conditions that states they own my design, but they're SCAM ARTISTS if they are going to turn around and try to sell what I've designed. Why are they advertising MY design as something for sale?! DO NOT DESIGN WITH THEM Edited to add: The same customer service rep who initially told me he had a client wanting to purchase my logo reached out and told me they were giving me rights to my logo free of charge asking me to delete my negative review. I informed him that I would edit my review, but I think it’s a poor way to conduct business threatening to sell my logo to someone else unless I pay for the exclusive rights to it. He claims he’s going to do better in the future, but that remains to be seen. If you design with them, do not fall victim to this scam. Who knows how many companies they’ve preyed on like this.

Reply from DesignMantic2022-10-05

Hi Kelly, We are sorry to hear about your disappointment. One of our support executives will contact you to further look into the issue. In the meantime, feel free to email us at [email protected] to discuss about your issue.

They did a great job and was a lot…

They did a great job and was a lot quicker than most any other company! The service is amazing! I highly recommend.

Reply from DesignMantic2022-08-16

Hello Macy, We are glad that you have liked our services and will keep up the good work from our end. Thank you DesinMantic Team..!

Pathetic Customer Service. Rudest Sales person

I've dealt with DesignMantic before when i was in US and create numerous logo from them. I contacted them again for the design service but there representative terminated my chat 3 times. Very Rude, Unprofessional. Wouldn't recommend Designmantic to anyone anymore!!

Reply from DesignMantic2021-08-13

Hello Ahsan, We do apologize for the inconvenience that this may have caused. Kindly share your registered email address with us so that we can look at the matter and get back to you. Thank you DM Team..!

Support above and beyond expectations!

I needed help downloading the logo I created and Alan Smith, Senior Customer Support Executive, not only squared me away on the download -- he took it upon himself to give the logo a Quality Assurance look and discovered it wasn't properly centered. That had nothing to do with the download issue but was something I had entirely missed. Alan did the QA on his own, discovered my error and fixed it. Great customer support above and beyond all expectations. Five Stars for Alan!

Reply from DesignMantic2021-06-29

Hello Joe, We are glad that you have liked our services and will keep up the good work from our end. Thank you DM Team..!

Shaun was very professional throughout…

Shaun was very professional throughout the process of designing email signatures for my staff. I enjoyed the experience. We will continue to engage Design Mantic for other remaining needs.

Reply from DesignMantic2021-06-01

Hello Chibamba, We are glad that you have liked our services and will keep up the good work from our end. Thank you DM Team..!

OSCAR was very knowledgeable

OSCAR was very knowledgeable, efficient and very patient. He definitely represented your company with high prestige.

Reply from DesignMantic2021-05-20

Hello Jennifer, We are glad that you have liked our services and will keep up the good work from our end. Thank you DM Team..!

Good service but be aware

John was very attentive and knowledgeable. I wanted to buy the rights for a design and he answered all my questions and concerns. The only problem was bad listening, reading to clearly understand the customer request is key to customer service, you can not read between lines you have to actually read every word. I wrote exactly what I needed twice, I sent a picture to make sure the message was clear and I am not talking about colors or design it was about what I was exactly buying and he still got it wrong. John was very fast and efficient fixing it but be aware the lack of listening skills is still there. Thanks

Reply from DesignMantic2021-04-15

Hello Solano, We are glad that you have liked our services and will keep up the good work from our end. Thank you DM Team..!

People also looked at