We design, manufacture, and sell the most original, affordable, and highest quality lightsabers in the world. We offer sabers from every manufacturer possible to bring you the best of the best and the most variety possible. We now offer more services than any other lightsaber company on the market including but not limited to, leather wrapping, installing, repairing, weathering, and for the first time ever....We can change the color of your entire lightsaber hilt or even just a piece! We have relaunched our company to become the NEW DX SABERS in august of 2024. Along with our new head of customer service, Emma Walsh, we offer live support, new sabers every week, sabers delivered in 2 weeks or less and we are able to really stand by that fact. If any delays are caused customers may be compensated depending on the circumstances, and we have become much more dedicated to customer care and resolutions. We invite all of you to come join our DX SABERS family, and remember any saber you purchase from us will lifetime warranty every saber you own! Thank you to everyone who makes our business and living our dreams possible, and we love you with all of our hearts. May the force be with you all and if you need anything or any help please email [email protected]
Written by the business, not verified by us.
Is DX Sabers legit?
DX Sabers (www.dxsabers.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 17% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-08-12.
Absolutely incredible! There were delays in shipment to me, but the team at DX Sabers sent (very appropriately themed) emails every step of the way to ensure me I would receive my package. I believe it was delivered about a month late but the quality of my saber for the price was WORTH IT. I’m planning on ordering more this summer. Also, if you have a chance to go to Steel City Comic Con, the booth there is always super fun to stop by and say hi to the company. I recommend DX Sabers to all my friends and anyone looking for a great Neopixel lightsaber!
These guys were so nice and helpful. Helped me put together my saber and made sure I knew how to use it and I'm loving it. Absolutely recommend. Plus they have such a great selection and they do such cool crossovers. I'll be purchasing from them again for sure.
Placed an order November 2021. No shipping updates until October 2022 simply showing a label was created. Sent emails in 2023 requesting an update. Was strung along with emails stating the items will be shipped tomorrow or next month etc. This type of correspondence continued through 2024 with no changes in shipping status and no products received. Sent an email in January 2025 requesting a refund. Received an email in February saying they will not refund my purchase as it has been over a year. I have received no further responses from the company. I just want my money back at this point. Beyond disappointed with this company.
The lightsaber was never sent and when you send messages they say that the messages were in spam. Forced to open a PayPal complaint to get an answer where they continue to make fun of you. I'm waiting for a refund.
They have excellent customer service. When me and a friend ordered a lightsaber were pleasantly surprised to see how well it has lasted. Their lightsabers are durable and easy to use. I also loved getting to see them at comic con and seeing their lightsabers in person!
Don’t put your faith in these people, if you send your sabers in, you’ll stop receiving support messages and now you’ve just lost your sabers. Terrible and greedy business practice and extreme lack of customer care, these people only care about money not the community.
Met Paul at an expo. Was a great guy, great customer service. Walked away with a couple sabers and really enjoying them. Definitely planning on getting more
Would give zero or negative if i could. I order a 300 saber from them, saber look amazing, but upon arrival and trying it iut found it was was not completely tighten. During checking i felt the handle twist and a felt like some inside pop. Took the section off and found the battery connector got damage due to it not being tight. Contacted after several emails got a return label and was told it be exchanged quickly. Time table, bought i. Sept, did not receive till Late Oct, returned in Nov, and yet to get a refund or a replacement and now we are in 2025. Customer service just keeps saying we have it out by the end of the week, think i am up to ten messge like that so far.
I want to take the time to clear the air for everyone that’s on the fence with this company. I purchased my saber back at con back in April of 2024 and finally received it today January 15 2025. There has been lots of back and forth between the owner and myself and he has told me of set backs that they had this year that has put them in a hard spot. I was made and furious and didn’t want to take no for an answer but then I lost my uncle and two weeks later I lost my father and 2 days later I got divorced. So what I’m trying to say is that I understand the hardship that this company has gone through but Paul did make things right for me it took a while but you have to be persistent and patient. The saber that came in was bad ass and looking to see them at SC comic con again.
Great lightsaber with all the features! It's super durable, which is great because my young kids like to wield it too. Friendly sales and service! Purchased at ikkicon.
Fulfilling dreams! Who doesn't want a light saber? No body! So if you're gonna buy one buy here. Solid product, great effects, and #1 customer service.
Amazing people, so friendly and more affordable than most other places with the same quality. Met them at Steel City Con and they're all so helpful and answered all my questions and even helped me assemble my saber and gave me a very helpful tutorial on everything. Love these people.
Purchased baby saber kit for $80 on October 30th for my 1 year old. I have not received my product. Did a PayPal complaint case to get my money back. They finally responded weeks into no response or package. The owner emailed back, sounded sincere & apologized. Said to make it right he would send 2 in the place of one. I have verified emails through Google to prove this. PayPal closed the case saying company responded and would make right. It’s been almost 3 months. Still no package, no response from company. I have had my money stolen from me. No birthday gift for my son. This is a very cruel and low thing to do. I don’t know they sleep at night stealing from people. I wish I could leave a 0 star review. I’m extremely disappointed. Don’t buy from Paul or DX Sabers. The BBB should shut this place down..
EDIT: I was refunded only AFTER making this review. Then was given a “coupon” to purchase from them again. Why in the world would I buy again. When I Never received any product in the 1st place. Reddit is filled with 1,000 similar stories to mine. I also found the exact product unopened on EBay from Disney for $25 w/free shipping. You’re welcome for my candor. The gaslighting and lack of responsibility for this whole fumble of a transaction is appalling. This review has obviously scared the company. Because unlike Google reviews. They can’t pay to have all the bad ones taken down.
Reply from DX Sabers2025-01-01
JUSTIN GESSEWIN WAS REFUNDED. He made this post, and we are saddened to hear this feedback. It is clear his words are there to make the company look bad and to prevent you from purchasing from us and again this is heart breaking. We always do what is right, and as requested by Justin we cancelled his order and refunded him in full. We are saddened to hear he is so upset, and we offered him incentives and % off his next order. We welcome him back with open arms and if anyone has any questions about this case please reach out to me, Emma Walsh at [email protected]. Thank you Justin for your candor and thank you everyone who supports our company and crew. May the force be with you all
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