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Public & Local Services

DX Sabers

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101 reviews

4.0101 reviews
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About DX Sabers

Data updated
Website
www.dxsabers.com
Category
Public & Local Services
Location
United States
Status
Unclaimed
Last 12 months
29 reviews
Replies to negative
17% (4/23)
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[email protected]www.dxsabers.com

About this business

We design, manufacture, and sell the most original, affordable, and highest quality lightsabers in the world. We offer sabers from every manufacturer possible to bring you the best of the best and the most variety possible. We now offer more services than any other lightsaber company on the market including but not limited to, leather wrapping, installing, repairing, weathering, and for the first time ever....We can change the color of your entire lightsaber hilt or even just a piece! We have relaunched our company to become the NEW DX SABERS in august of 2024. Along with our new head of customer service, Emma Walsh, we offer live support, new sabers every week, sabers delivered in 2 weeks or less and we are able to really stand by that fact. If any delays are caused customers may be compensated depending on the circumstances, and we have become much more dedicated to customer care and resolutions. We invite all of you to come join our DX SABERS family, and remember any saber you purchase from us will lifetime warranty every saber you own! Thank you to everyone who makes our business and living our dreams possible, and we love you with all of our hearts. May the force be with you all and if you need anything or any help please email [email protected]

Written by the business, not verified by us.

Is DX Sabers legit?

DX Sabers (www.dxsabers.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 17% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

M
MartyUnited States · 1 review · Experienced 2024-07-19 ·

DX Sabers - Convention Order

Starting off, I had two orders from DX Sabers made in July of 2024. DX Sabers had a booth at a local anime convention. It was the first convention I've ever been to. As a massive star wars fan I spent quite a bit of time interacting with the couple working the booth. I ended up purchasing a BOGO baselite saber deal. I received two lightsaber hilts and I was told by the woman working the booth that both saber blades would ship within the week and arrive to my address. Right after the convention I ordered a CoverTech Wheel from their website. I received tracking information for this item within a week. The item stayed in pre-shippment for over 50 days.. Following my purchases I communicated with the owner of the company multiple times. My order was delayed multiple times. Eventually after I pressed the issue the owner stopped replying until I requested a refund not once but twice. Following this one of the employees of this company reached out to me stating my packages would ship that day. After over 50 days the CoverTech wheel arrived in early - mid September. I sent another email informing them the blades never arrived. As of right now I haven't heard back from anyone at DX Sabers. The only reason I'm not giving a one star review is because the CoverTech wheel eventually arrived. I still have a part of my first order that never arrived. I can't recommend this company as a vendor. Update I: I received a passive aggressive message from the DX Sabers Instagram after i published this review (I do have screenshots). I doubled down on my review and was blocked by the official DX Sabers Instagram page. Update II: as of Oct 9th the blades were delivered to my house (tracking info wasn't provided) Both appear to be in working condition. After a fair share of hit and miss customer service and long wait times both items were delivered in working condition.

J
JesseUnited States · 1 review · Experienced 2024-04-22 ·

This company WILL steal your money

UPDATE AFTER PAUL'S REPLY TO ORIGINAL REVIEW: This is 100% false, as I did not purchase a Luke Skywalker saber from DX. I did not, and will never, leave Paul/ DX a 5 star review as his company has scammed countless people. As for the comment about the Facebook group (DX Sabers Exposed), I joined to connect with people who had similarly been victimized by Paul and share my story in hopes that Paul / DX sabers does not scam more people out of hard earned money. ORIGINAL REVIEW: Paul is a con artist. Plain and simple. All you need to do is do a little research for yourself and you will find that he has scammed hundreds of dollars from unsuspecting people over the years. He either pays for false reviews or writes them himself. DO NOT BUY FROM THIS COMPANY. He threatens legal action against anyone who publicly criticizes his company. If you are lucky enough to actually receive your order, it will not work for long. His “lifetime warranty” is another lie. I purchased a saber from Paul/ DX Sabers and after months of lies, what showed up was not what I ordered, and furthermore, it did not work. Paul was unresponsive via Facebook, Instagram, and Email. When I finally got a response after posting in a FB group, Paul attacked me, threatening to take me to court for “costing him money” and then refused to take the saber back for repairs. Paul will reply to this review and try to say that I was never a customer and they “have no record of my order” that is yet another lie. PLEASE save your money, find a reputable saber company, and avoid DX Sabers.

Reply from DX Sabers2024-10-17

This review is very confusing. We have video footage of jesse comparing his luke skywalker lightsaber to 5 other ones in his collection and saying that ours is superior and much better compared to the others as well as posting a 5 star review on the video. He also left a five star review for us and then changed the review to a one star after joining a group who is not a fan of our company and then began to call us a scam. Please reach out to [email protected] to see the video and we are always here for our customers. Jesse if you have any issues with your sabers you have a lifetime warranty and please reach out to us at [email protected]

S
Sid IrelandUnited States · 1 review · Experienced 2024-09-21 ·

Mystery box order

Got my mystery box saber from the Baltimore comic con and love it so much the customer service was amazing one of the employees was playing with my kid while I was making my purchase and she got to have fun just building a saber for fun the product is amazing the feel the condition the colors are beautiful the effects work amazingly will definitely be making more purchases from this company

Brian “Bigfreek” HiseUnited States · 1 review · Experienced 2024-09-20 ·

4 years ago...

4 years ago I bought a saber from dxsabers at comic con. After some use it would hold a charge anymore. I contacted customer service but to no avail my problem never got resolved. Today I talked to the owner at baltimore comic con. Told him what had happened with customer service. He informed me that the customer rep I mentioned was no longer with them. Then handed me a brand new lightsaber at no cost. I read a lot of bad reviews but this guy means lifetime warranty when he says lifetime. I didn't ask for a free one. I didn't ask for anything. He just made it right. Thank you dxsabers!

Marshall VendemioUnited States · 1 review · Experienced 2024-09-19 ·

100% Recommended

I absolutely love the lightsabers I've received for DX Sabers. I received a myster box at AnimeNYC and just purchased a saber as a gift. While at first tracking the package was a issue, after a quick email, the customer support was spot on. I 100% recommend people to visit this website and join the Star Wars verse!

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