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Food, Beverages & Tobacco

TundraFMP

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102 reviews

3.4102 reviews
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About TundraFMP

Data updated
Website
www.etundra.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
50% (19/38)
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About this business

As your dedicated restaurant supply and commercial kitchen partner we’ve got everything you need and want so you can smoothly run your food service establishment. Our catalog offers over 65,000 items ranging from back of house to front of house and everything in between including ice machines, oven ranges, refrigeration, smallwares, disposables, and much more. We have what you need when you need it, at competitive, wholesale prices — often available for same-day shipping.

Written by the business, not verified by us.

Is TundraFMP legit?

TundraFMP (www.etundra.com) has a 3.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 30% give 1 star; The business has replied to 50% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

I ordered two items

I ordered two items: 20oz pet cups and lids for those cups. I've only received the lids and I have no idea where the cups are.

Reply from TundraFMP2021-09-30

Hello Luther, we’re sorry for your experience with TundraFMP. Our team appreciates the opportunity to speak with you and resolve your issue. If there is anything else we can do, please reach out and let us know.

Tundra is great they like chocolate…

Tundra is great they like chocolate cake!! We ordered our stuff , got the stuff the next day & it was like Christmas in August. Thank you TUNDRA

Reply from TundraFMP2021-09-30

Hello Mike, thank you for the great feedback. We love helping people like you do what they do best. Thank you for choosing TundraFMP!

HIgh-quality product

HIgh-quality product. Slow to ship, but would order from again.

Reply from TundraFMP2021-09-30

Hello Rachelle, we appreciate your positive feedback! We strive to always have the items our customers need. Thank you for choosing TundraFMP.

Order was filled and shipped IMMEDIATELY

Order was filled and shipped IMMEDIATELY! Better service would not have been possible.

Reply from TundraFMP2021-09-30

Hello Carol! Thank you for choosing TundraFMP as your partner in food service supplies. We’re proud to be a part of helping you do what you do best.

Item I ordered came fast and fits…

Item I ordered came fast and fits perfectly reasonable price also would order from here again

Reply from TundraFMP2021-09-30

Hello Abdul, thank you for the positive feedback! We work to always get our customers the food service supplies they need fast, so it’s great to hear about experiences like yours. We appreciate your business.

Great Products and Great Service

Great products, especially the bulk Boulder Clean products! Always fast shipping and the packing for the items is always good. No risk of leakage or breakage. :-)

Reply from TundraFMP2021-09-30

Hello Susan! Thank you for choosing TundraFMP as your partner in food service supplies. We’re proud to be a part of helping you do what you do best.

I am having trouble receiving a refund…

I am having trouble receiving a refund for an item that I returned. I have reached out through phone calls, no answers, emails, no responses, left messages no return calls. Finally was able to chat online and was told refund was issued but contacted my bank and paypal and there is nothing credited or even pending for a credit back to my account. I guess I will have to open a case with Paypal. I am very disappointed in this company. Perhaps this is not a trusted website and I have been scammed.

Reply from TundraFMP2021-08-19

Hello Melissa, we’re sorry for your experience with TundraFMP. Our team appreciates the opportunity to speak with you and resolve your issue. If there is anything else we can do, please reach out and let us know.

Still waiting month and a half for one…

Still waiting month and a half for one item of 3 ordered. Contacted by email, told to call in. Called in, on hold forever…. 😒

Reply from TundraFMP2021-07-22

Hello Clay, we’re sorry for your experience with TundraFMP. Our team appreciates the opportunity to speak with you and resolve your issue. If there is anything else we can do, please reach out and let us know.

I never got one item that I ordered-…

I never got one item that I ordered- not sure what happened there, or who’s issue it is- Tundra or the shipping company.

Reply from TundraFMP2021-07-22

Hello Kim, we’re sorry for your experience with TundraFMP. Our team appreciates the opportunity to speak with you and resolve your issue. If there is anything else we can do, please reach out and let us know.

Lots of fake trust pilot reviews

I placed an order on 6/30/21. Got an email confirming the order. No follow up emails no change in status of my order. I try to call and never get through and they never call back. The only responses I get are by online chat they say it ships the 8th, now they are saying their vendor doesn’t have it and don’t know when they will get it. I asked to cancel my order and they have to check with the vendor first. I didn’t place an order with the vendor all I want is my item or my money back in a reasonable amount of time. There response to everything is you should call or it’s on our website. They hide a lot of information on their site. They drop ship everything don’t expect timely transaction if you’re in a hurry.

Reply from TundraFMP2021-07-22

Hello Shane, we’re sorry for your experience with TundraFMP. Our team appreciates the opportunity to speak with you and resolve your issue. If there is anything else we can do, please reach out and let us know.

Fast and accurate service with quality…

Fast and accurate service with quality product.

Reply from TundraFMP2021-07-16

Hello Donald, we appreciate your positive feedback! Our goal at TundraFMP is be there for all of your food service supply needs and to have world class customer service. Glad everything was to satisfaction.

It works!

delivered fast and works as described. Fabulous!

Reply from TundraFMP2021-07-16

Hello Patricia, thank you for the positive feedback! We work to always get our customers the food service supplies they need fast, so it’s great to hear about experiences like yours. We appreciate your business.

Customer service excellent!

I mis-read a product description thus received an item I couldn't use. Its quality appeared to be great, however. The point is the customer service representative I talked to was really helpful and pleasant, tried to find me a suitable replacement and facilitated the product return. Next time I need what they're selling I'll for sure check them out.

Reply from TundraFMP2021-07-16

Hello Judy, we appreciate your positive feedback! Our goal at TundraFMP is be there for all of your food service supply needs and to have world class customer service. Glad everything was to satisfaction.

I am calling for a few days already

I am calling for a few days already, leaving messages and no one calls back

Reply from TundraFMP2021-07-16

Hello Shai, we’re sorry for your experience with TundraFMP. We strive to always provide best-in-class customer service. Our team appreciates the opportunity to discuss your feedback with you. If there is anything else we can do, please reach out and let us know.

Fabulous customer service over the…

Fabulous customer service over the phone, and I’m really pleased with the quality of the items I received !

Reply from TundraFMP2021-07-16

Hello Mindy, we appreciate your positive feedback! We strive to always have the items our customers need. Thank you for choosing TundraFMP.

The guy I spoke to was so helpful

The guy I spoke to was so helpful! I love how knowledgeable and friendly he was!!!

Reply from TundraFMP2021-07-16

Hello Quantri Evans HoneyBaked, we appreciate your positive feedback! Our goal at TundraFMP is be there for all of your food service supply needs and to have world class customer service. Glad everything was to satisfaction.

The part was perfect snd the job went…

The part was perfect and the job went smooth. Perfect part at a great price.

Reply from TundraFMP2021-07-16

Hello Bill, we appreciate your positive feedback! We strive to always have the items our customers need. Thank you for choosing TundraFMP.

We've been ordering our disposables and…

We've been ordering our disposables and various other supplies from Tundra for years. We appreciate the prompt shipping and their responsiveness if we need to contact them with a question. The catalog is well laid out and the product descriptions are complete. The variety is good and they have a nice selection of compostable items that help us provide the type of packaging that we like to use. They are consistent with their selection so we don't suddenly have to change what we're using which helps us control costs and remain efficient. The pricing is competitive. They carry a few unique items that helps us stand out from other businesses at the beach. I find it amusing to order "whale cups" from Colorado, but they fit perfectly with our branding and I was extra happy that they were still available after a year long pandemic hiatus. They are also a good source of equipment parts, small wares, and other items that are sometimes tricky for us to find locally or even online. Highly recommend!

Reply from TundraFMP2021-07-16

Hello Saara, thank you for the great feedback. We love helping people like you do what they do best. Thank you for choosing TundraFMP!

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