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Legal Services & Government

FreeWill

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202 reviews

4.8202 reviews
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About FreeWill

Data updated
Website
www.freewill.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (8/8)
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About this business

FreeWill is a social venture. Our mission is to make estate planning friendlier and more accessible, empowering you to do amazing things for the people and causes you love.

Is FreeWill legit?

FreeWill (www.freewill.com) has a 4.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform provides clear, straightforward, and exceptionally easy-to-understand instructions, ensuring that creating important legal documents remains completely stress-free and accessible for everyday individuals without attorney resources. Many people deeply appreciate that this valuable service is entirely free of charge and reliably saves their progress, allowing users to conveniently return and edit their personal paperwork whenever necessary. Consumers also highlight that the website features an intuitive layout completely free from annoying advertisements or pressure to purchase, making essential estate planning a smooth and empowering journey.

Auto-generated from all reviews of this business. For reference only.

What people say

Easy to use

Easy to use, easy to update, easy to print. All done on my samsung tablet. Downloaded to tablet, Emailed to work, printed off. A long as it holds up in court, it is perfect. I read through some of the negative reviews here. I'll be honest, I laughed at a few. I had none of those issues. I started freewill a year ago, back now to update my will. Very simple process.

BEWARE: Freewill will contact your beneficiaries

I was shocked to learn that Freewill makes the beneficiaries of my will- the non profits- aware that they are in my will. I expected confidentiality when I did the will. This led to these groups contacting me, and now are calling me at home and requesting more donations. I contacted free will and asked them to delete my account. So read the fine print, maybe it is in there somewhere, but for me, I am angry and will go to a lawyer who respects confidentiality.

Reply from FreeWill2026-04-27

Hello, Thank you for sharing this feedback, and we're sorry for the frustration and unwanted outreach you’ve experienced after using FreeWill. FreeWill takes user privacy and confidentiality very seriously, and we do not share a will-maker’s information with a nonprofit unless the user has specifically opted in to have us notify that organization of their gift intention. When someone includes a charitable bequest in their will using FreeWill, our tool explicitly asks whether they would like us to share their contact information with the nonprofit, or to keep their gift anonymous. Information is only passed along if the user selects that option. If you haven't already contacted our support team, they would be happy to assist you with updating these preferences in your estate plan or deleting your FreeWill account. If you would like assistance with either of these, please reach out to them by emailing [email protected]. Thank you, Jenny Xia Spradling

I am happy to endorse FreeWill for…

I am happy to endorse FreeWill for making an often overwhelming process simple, accessible, and meaningful. Their platform removes many of the common barriers to estate planning by offering a free, easy-to-use way to create a legally valid will. FreeWill stands out for its clear guidance, user-friendly design, and commitment to helping people take an important step in planning for the future. What can feel complicated and intimidating becomes manageable and straightforward, even for those with no prior legal experience. I especially admire FreeWill’s mission-driven approach. By partnering with nonprofit organizations, they not only help individuals protect their wishes and loved ones, but also make it easier to leave a lasting impact through charitable giving. Overall, FreeWill provides a valuable service that empowers more people to take control of their legacy with confidence and ease.

New Florida Resident

As a recent resident of Florida, it was a delight to find FreeWill on line and truly free! The website is awesome, the instructions are clear, and the process is simple, yet very detailed. As a resident in other states, I’m used to paying a substantial sum to an attorney’s office for a project of this size. Fortunately, Florida does not require an attorney’s involvement to craft a will, durable POA, or healthcare directive. This site leads you through an intuitive & probing process to move through each document to completion. I was able to compare these documents to my current ones and all the bases were covered. Then it’s a matter of getting 2 witnesses and a notary to complete their legality, then communicating its location and sending off a copy for safe storage. No step was left out and this was a gratifying, low cost option to make sure all end of life wishes are documented to your liking. Bravo for a wonderful product and bringing a good thing to those of us who like to plan ahead!!

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