FreeWill is a social venture. Our mission is to make estate planning friendlier and more accessible, empowering you to do amazing things for the people and causes you love.
Is FreeWill legit?
FreeWill (www.freewill.com) has a 4.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform provides clear, straightforward, and exceptionally easy-to-understand instructions, ensuring that creating important legal documents remains completely stress-free and accessible for everyday individuals without attorney resources.
Many people deeply appreciate that this valuable service is entirely free of charge and reliably saves their progress, allowing users to conveniently return and edit their personal paperwork whenever necessary. Consumers also highlight that the website features an intuitive layout completely free from annoying advertisements or pressure to purchase, making essential estate planning a smooth and empowering journey.
Auto-generated from all reviews of this business. For reference only.
I really can't tell you I haven't gotten that far into it yet and it won't let me go any further without doing a positive review.
Reply from FreeWill2026-03-26
Hello Russell,
Thank you for leaving a review, and we apologize for any confusion. Please know that FreeWill does not require users to write a review, positive or otherwise, to continue using our estate planning tools, and you should be able to complete the entire process without submitting a review.
However, if you're having difficulty moving forward with FreeWill's estate planning tools, our dedicated support team is happy to help with any questions you may have. They can be contacted by emailing [email protected].
Thank you,
Jenny Xia Spradling
Hello Golam,
Thank you for taking the time to leave a review. We're glad to hear that you found interacting with the FreeWill team a positive experience.
If there is anything we can do to further improve your experience, please don't hesitate to reach out to our dedicated support team at [email protected] — they're happy to answer any questions or hear any feedback you may have.
Thank you,
Jenny Xia Spradling
Not being a wealthy man, I found FreeWill and it took less than 3 hours to complete a will that fit my needs without spending $1,500 or more to accomplish everything I needed. Thank you, FreeWill
It’s easy,simple n nice format! Go for it u need to have a will ,,,,,to protect yur family from losing you ,,n your things!! I like this online way it helps local community projects n that’s a good thing!!!
Many Thanks to FreeWill.com for making this process easy and convenient. We have been able to sit at home and take care of the creation and review of our Trust. It also gave plenty of helpful information as we were working through the pages. Could not have been easier.
Thank you!
What a fabulous experience, let me simply begin there! What made it so? From start to finish, the team at FreeWill has purposefully designed an effortless, point-n-click, easy-to-navigate application. Every aspect of the process is clearly explained. I am in my 60's, and had been putting this off for a decade!
Admittedly I am tech-savvy. Yet, if you are not, you are in for a real treat. Simply follow their guided step-by-step instructions, which are SO clearly laid out. The language used for each step of the process is also SO easy to follow. In the same breath, critical steps such as the designation of your beneficiaries and whomever you may choose as your executor, is also incredibly well-designed, methodical and clear.
The separate document "Advanced Healthcare Directive" which includes DNR-type directives, organ donor designations, etc, was also wonderfully easy to navigate.
Also, and this is a very important note here, I only ever received 2 or 3 emails from the staff at FreeWill. I must say this, their manner is compassionate, caring and NEVER invasive. Their offering firmly stands on its own sterling merits, thus there is nothing for them to "sell" to anyone! This, at least from my very humble opinion and direct experience.
All in all, 10 gold stars for this wonderful experience and service/offering. From my humble perch, it provides complete peace of mind, and removes any lingering doubts as to whether or not your "final affairs" are in order...
Easy and quick. I got a printed version, a downloaded PDF and had it sent to me in email, too. I did have a couple of questions I didn’t know the answer to, but that’s on me. It would be nice if the site could offer definitions for a couple of terms.
What a WONDERFUL tool!!!! This was a lot more difficult than I expected.....not because of the set-up or the system or even the format! It just brought back a lot of beautiful and difficult memories that kinda distracted me from the process! I SO appreciate that I can go back in and update at will (no pun intended :a), as I forgot several very important things the first time around! God bless you all so much!
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