FreeWill is a social venture. Our mission is to make estate planning friendlier and more accessible, empowering you to do amazing things for the people and causes you love.
FreeWill (www.freewill.com) has a 4.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform provides clear, straightforward, and exceptionally easy-to-understand instructions, ensuring that creating important legal documents remains completely stress-free and accessible for everyday individuals without attorney resources. Many people deeply appreciate that this valuable service is entirely free of charge and reliably saves their progress, allowing users to conveniently return and edit their personal paperwork whenever necessary. Consumers also highlight that the website features an intuitive layout completely free from annoying advertisements or pressure to purchase, making essential estate planning a smooth and empowering journey.
Auto-generated from all reviews of this business. For reference only.I have tried others in the past. This is by far and away the easiest and most sensible one I have encountered. Excellent and truly free - no hidden fees. I highly recommend. Instructions are clear and easy to follow. Service is superior. My user experience was the best possible.
This is so easy, complete in home. Very well laid out. Given lot's of room for special comments or special requests. Only way to go if you have a small estate to deal with. Put the estate planners out of business
This was a very helpful, thorough process. We are extremely pleased with the product
Easy to follow steps and easy to revise.
We needed to get a trust to protect our home for future generations. All documents were in terms that we could easily to understand. We also did our wills as well. Notary was impressed with our documents. I would recommend FreeWill to everyone to make sure they protect their families.
The directions were easy to follow and allowed for corrections when changes needed to be made will little difficulty.
USAGE OF THIS RESOURCE WAS AND IS BENEFICIAL. IT REQUIRES READING TIME, THEN PROCESSING, FOLLOWED WITH THOUGHTFUL DETAILING. WORTH USING. MOST IMPORTANTLY, IT WAS FINANCIALLY WITHOUT STRAIN DURING THIS ECONOMY. SO GRATEFUL THAT THIS NECESSARY/CRITICIAL INFORMATION BECAME AVAILABLE THROUGH MY LOCAL LIBRARY!
It was very easy to do. Thank you.
Super easy and quick!! I have always wanted to Do this! And now I have peace of mind that I have done this.
I had an excellent experience using FreeWill.com. The platform made the entire estate planning process simple, clear, and stress-free. I appreciated how easy it was to create important documents like my will and power of attorney. The step-by-step guidance helped me feel confident that everything was handled correctly. What stood out most was the user-friendly design and the thoughtful explanations throughout the process. FreeWill.com makes something that can feel overwhelming much more approachable and accessible. The service was efficient, professional, and incredibly convenient to use from home. I would highly recommend FreeWill.com to anyone looking for a free way (with some reasonably priced extra services) to organize their estate planning and protect their loved ones. Thank you!
After a family member passed i started thinking it might be smart to have at least some kind of will, so I looked into it. Right away I found myfreewill.com I needed a free option beside( the notary.) Its very easy, a child could do it as long as they could read. It step by step in detail questions and blank spaces make it super easy to make your final wishes clear and easy to follow out! Leaving your final wishes for your family will give you such peace of mind, that your not just leaving your loved ones not knowing how to best honor you and you whole vision for your body's final journey here on earth. Questions you never would have through to answer will be asked medical wished, burial wishes, even your final words to each person if you'd like, what ever you'd like. I feel so good knowing my loved ones have a link to my free will!
Really simple to manage! Put our family at ease! Ty
clear instructions made this easy to do and to understand!!!
Great experience since I was not at familiar with process. It was made easy. 10+
I feel so relieved that I was able to make my Will online and the fact that I am a senior citizen finding a website that made it possible to do it for free was such a Blessing and something you don't see now a days (the word Free :) It wasn't hard or to complicated to do. Everything was clearly explained. I was so worried about not being able to find a lawyer to draw it up, that wasn't to expensive and then I saw the freewill.com website. I was able to stop worrying and I won't be getting a bill. I am truly grateful and was very Happy to see there are still people who cares about helping others,it's so refreshing. Thank you for caring :)
My initial feeling about Freewill.com was like wow, this is fantastic, this site has just saved me several hundred dollars in writing a will! Wow! And then reality hit. USERS BEWARE! This morning, I received a phone call from one of the charitable organizations I had written into my Will, thanking me for including me on estate planning, and letting me know that Freewill had contacted them to let them know I had put them in my Will. WTF ??? The ethical breach of consumer confidentiality about this is HUGE. And of course, if you look in their terms of service, they have protected themselves against class action. First of all, Freewill doesn't know if you *actually signed & finalized the Will you created on their site*. So the fact that they're telling potential future estate recipients that they're included in your estate planning is just ... an obscenely gross breach of privacy. The lack of ethics here is bonkers. Then my lawyer reviewed the website and said that Wills created using the website may be flawed, and thus open to not being enforceable - so they said ALWAYS get a professional lawyer to write/review your Will. DO NOT use this site if you're concerned about your privacy. Use an lawyer who deals in estate planning, and be secure in your estate planning & legality of your Will. It's incredibly important. ** NOTE ** In response to somebody else reviewing this problem with Freewill, the company cites "When someone includes a charitable bequest in their will using FreeWill, our tool explicitly asks whether they would like us to share their contact information with the nonprofit, or to keep their gift anonymous." Anybody reading that notation when working their way through setting up a Will will assume that Freewill means that *after* they have passed away, NOT right now. Freewill needs to clarify this immediately on their website. I was absolutely gobsmacked to get a call from one of the organizations I had designated - especially, as I have written above, Freewill DOES NOT KNOW whether or not you FINALIZED the Will that you used their site to write. So they're just out there telling organizations, "Hey, guess what, somebody has *maybe* put you in their estate planning." Absolutely terrible breach of ethics and client confidentiality.
Hello, Thank you for taking the time to share your feedback, and we are sorry to hear about the experience you've had. Please know that FreeWill only shares user information with a charity when a user has consented to it during the will creation process. When someone includes a charitable bequest, our tool asks whether they'd like the organization to know who they are, or whether they'd prefer to remain anonymous. This is always opt-in and never done without a user's authorization. However, we apologize for any confusion and for what we understand was an unwelcome surprise to receive an acknowledgment from this organization. We appreciate you sharing this with us. Your feedback is incredibly valuable, and we've passed it along to our product team. If there's anything else we can clarify or help with, please reach out to our dedicated support team directly at [email protected], and they will be happy to assist you. Thank you, Jenny Xia Spradling
Easy to use and comprehensive.
I had been putting off Will for years due to the hesitation and unknowledge of doing. I was told about Freewill.com Honestly I was leery, for one, are they legit and 2nd.. nothing is free! I was proven wrong. It did take me awhile to finish but that was due to the thoroughness of questions and my decisions. I loved how I was directed and confusing legal verbiage, it was explained. In my opinion my Will is more in depth than one by my attorney. I feel more at ease with Freewill.. knowing my wishes are precise. Well done and I appreciate your company and the non profit donations that support these strongly needed documents. I am very happy this is done. I can rest now! Thank you
This is not a free website! Yes, you can create a will on their template but then you have to sign up for their 7 day free then $49.00 a month plan to get the will you just completed! Not free at all!
Hello Vicky, Thank you for sharing your feedback on your experience with FreeWill's estate planning services. Please know that FreeWill’s tools are entirely free to use, ensuring that estate planning is easy and available to everyone. We do not charge for our service, require a subscription, or collect payment information to let you create, download, or print your documents. It sounds like you may have been directed to a different service that charges for its services, as FreeWill does not offer any paid plans. If you would like our team to investigate further, we have a dedicated support team that would be happy to assist you. They can be contacted by emailing [email protected]. Thank you, Jenny Xia Spradling
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