Team Work Makes A Hard Job Easier!
It was organized, efficient, the team knew exactly what they were to do, and that is how they performed their job duties!
About Bellhop Moving
Data updated- Website
- www.getbellhops.com
- Category
- Home Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 40 reviews
- Replies to negative
- 5% (4/78)
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About this business
Bellhop is on a mission to change moving as we know it: bringing excellent service, transparency, and affordability to an industry that is known for letting customers down. Having executed hundreds of thousands of moves nationwide, Bellhop knows what’s required to make your move successful (and we have the data to back it up).Our online booking platform makes it easy to receive an estimate and book your move from the comfort of your couch. Whether you require local, long distance, or labor-only services, our technology seamlessly matches you with movers and professional drivers who are best suited for your job. And you can manage every aspect of your move online from your customer dashboard, including scheduling, communication with your move-day team, and even tipping.Available in 70 cities across 30 states, Bellhop has you covered with flexible service options, friendly and experienced movers, competitive pricing, and the industry’s best customer support. But don’t just take it from us – check out our customer reviews, which speak for themselves.Local MovingLong Distance MovingLabor Only ServicesApartment MoversLast Minute MoversCommercial MoversGet a free estimate today and book with $0 down!
Written by the business, not verified by us.Is Bellhop Moving legit?
Bellhop Moving (www.getbellhops.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 36% give 1 star; The business has replied to 5% of negative reviews; Reviews mostly discuss Price, Product. Last updated 2026-09-02.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally find the online scheduling convenient and appreciate when the moving team arrives on time and works efficiently to complete the job. Many customers note that the upfront booking process makes coordinating relocation details straightforward and manageable. Some reviewers were not happy with late arrivals, as certain teams showed up significantly behind schedule without proper tools. People also mentioned damaged items, rough handling during transport, and unexpected extra charges added to their final bills. A few customers experienced poor communication from drivers and felt very disappointed by the overall standard of service.
Auto-generated from all reviews of this business. For reference only.What people say
Kirk’s team
Thank you Kirk, Mike, Nehemiah this morning were great with our move. Wouldn’t have been able to do it without help!
Helpful and Seamless
The team members I worked with from booking to moving day were all helpful. There was clear communication. The driver, the unloading team helped make a the day a success.
Reply from Bellhop Moving2025-02-01
RMJ, thank you for taking the time to share your fantastic moving experience with us!
Great moving service for close proximity.
Michael was our team lead and arrived early, his team got the job done in half the expected time. No complaints, nice group and did the job that was asked. Would definitely book again!
Reply from Bellhop Moving2025-02-01
Kirsten, thank you so much for the wonderful review!
Our movers went OVER and BEYOND today
Our movers went OVER and BEYOND today! They helped in ways we didn’t expect, and we are so very grateful. They cared for our things, made sure everything was protected, and did what they could to reorganize in the new space. I would HIGHLY recommend them to anyone, ans we are thankful for their help today!
Reply from Bellhop Moving2025-02-01
Tara, thank you for taking the time to write a review! We hope you enjoy your new place.
Best Moving Experience
The moving team led by Ari were just perfect. They were professional, personable, and efficient. They moved everything with speed and effectively.
Reply from Bellhop Moving2025-02-01
Susan, thank you so much for the wonderful review!
Bellhop Moving is a Deceptive and Predatory Brokerage Company
Bellhop Moving is a deceptive brokerage (not a direct moving company) that intentionally underquotes customers to lure them in, only to inflate charges by 350% or more after services are rendered. The kids they hire as "movers" are not professional or qualified movers, and they even admitted underquoting is standard practice for Bellhop. The company makes no effort to be transparent about pricing. They quoted me 4 hours to move a 750 sq. ft. apartment just 3 miles, with only one large furniture item (a 3-seat couch) and total possessions that filled only half a truck. The move ended up taking nearly 11 hours, and with all charges, the cost exceeded $3,000 - an outrageous, predatory scam. When I reported these serious issues mid-move, Bellhop lied about sending help and never followed up. Post-move, they falsified documents sent to my credit card company, falsely claiming more movers were present and that I never raised any issues or concerns, despite extensive communications proving otherwise. The Better Business Bureau (BBB) has been trying to hold them accountable for years due to an overwhelming number of similar complaints (1.2-star rating, 131+ complaints), but the State Attorney General offices have not yet taken action. This company is a scam, a bait-and-switch operation, and a consumer nightmare. If you value your time, money, and sanity, hire one of the many alternatives to Bellhop Movers.
Phil and Mike were amazing
Phil and Mike were amazing. Did everything asked and did it fast. Will definitely use again
Reply from Bellhop Moving2025-02-01
Kevin, thank you for the fantastic review!
The movers did a great job and sat with…
The movers did a great job and sat with me in a stuck elevator for an hour. They were careful and courteous with all of my stuff.
AVOID AVOID AVOID AVOID
The Bellhop truck had a leak during a move from Los Angeles to rainy Seattle – to the extent that boxes had puddles of water on the inside and the contents ruined, mostly expensive books for my work. They offered me $13 compensation for 20 boxes of ruined books and other goods. Avoid this company. They don’t take responsibility for their own faulty equipment. Edited to add: The company later increased their compensation to $121.20. But notice their reply still doesn't take full responsibility - "moisture exposure may have occurred while loading or unloading." I have pictures of the weather conditions during loading and unloading, and their own movers told me the truck had a leak.
Reply from Bellhop Moving2025-02-17
We’re truly sorry to hear about the damage to your belongings during your move from Los Angeles to Seattle. We understand how frustrating this must have been, especially given the sentimental and professional value of your books. To clarify, after a full inspection, we confirmed that the truck did not have any leaks. However, given the heavy rain conditions during transit, moisture exposure may have occurred while loading or unloading. Regardless, we understand the impact this had on your move, which is why we provided a $120 goodwill compensation—far exceeding the standard valuation coverage outlined in our terms. We regret that your experience did not meet expectations and appreciate your feedback. While we can’t undo the damage, we are always looking for ways to improve and ensure better protection for our customers’ belongings in the future. If you have any further concerns, please don’t hesitate to reach out to our support team. Sincerely, Bellhop Support Team
Thank you Chris and Amahrion!
Chris and Amahrion were the best! They treated our belongings with the utmost respect, and they always asked for our thoughts and permission while organizing the pieces into the moving van. We highly recommend them, and as this is our second move with Bellhop, we will definitely be sticking with them in the future. Thank you all!
As a first time user of Bellhop I was…completely satisfied
As a first time user of Bellhop I was satisfied with my moving experience, the team was knowledgeable treated my belongings with care. I would recommend them to anyone needing help moving.
As a former KANSAS CITY MO Bellshop…
As a former KANSAS CITY MO Bellshop contractor do not use . They are overpriced moving brokers. That hirers anyone that goes on there site and applies to lead and do moves . Paying $83 per hour for the contractors while charging the customers over double the price and not doing any of the work . The name of my moving company is Haul Pros LLC , during 2024 we did over 50 moves for Bellhop becoming there top pro. during our business observed, they get very little detail. They do not care about their contractors or their clients as our partnership ending due to Bellhop charging a client over 4,000 dollars and paying us only $900 in which we told Bellhop we didn’t have two 26” trucks available during the date they needed however they had no other movers and told us to go with the smaller truck this caused big issues with the client that was a veteran. They took $300 out of our pay and they took no lost . This has been a persistent thing with Bellhop them doing whatever to book a job and once it’s booked, they do not care about the client or the contractor so in all if you’re looking for a moving company, please do not use Bellhop they own no trucks and have no moving cruise. They contract out cheap labor in charge the client almost 4 times the price of what they pay their contractors if you’re looking for affordable service we have over 300 5 star reviews Never use contractors and own our own trucks. For any questions contact us via email haulprosllc.wix
Fast
Fast. Clean. Friendly. What more can you ask for.
Great Team of Movers
We had Alex Sherkhan and Mahambet do our move and they did a great! Very nice and so helpful!
On time
On time. Professional. And fast considering how last minute our move was. Couldn't ask for more. 10 out of 10 recommend.
Kirk and Nehemiah were incredibly professional, efficient, and easy to work with. I highly recommend!
Kirk and Nehemiah were incredibly professional
They did very well!
They did very well! I highly recommend!!
Customer since 2022
Excellent customer service
The movers that came made my life 110…
The movers that came made my life 110 times easier and were quick and efficient and made sure that things didn’t get lost in the shuffle.
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