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Health & Medical

Grow Therapy

Claimed

201 reviews

4.6201 reviews
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About Grow Therapy

Data updated
Website
www.growtherapy.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
53% (9/17)
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About this business

Grow is a mental health platform built to enable progress — connecting people with thousands of qualified therapists vetted across specialties, identities, and lived experiences, covered by insurance. We didn't begin with a theory about the market. We began with someone trying to help someone they loved, with the realization that when someone you care about needs mental health support, the system can feel cold, confusing, expensive, and built to wear people down. So we built something better to help people find care they can afford, stay with, and actually feel supported by — care that doesn't just work, but makes progress possible. We are not only for crisis. We are for all the moments when someone decides they want more: more support, more clarity, more tools. Because our goal isn't just to help people feel better — it's to help people achieve their goals in life. That starts with finding the right therapist, which is why we make it easy to search by specialty, language, cultural background, and identity, with care covered by insurance, appointments available in as little as 2 days, and most clients paying around $21 per session. Many pay $0, and self-pay and sliding scale options are also available. We are committed to a mental health experience that's easier to begin, more affordable to maintain, and grounded in trust — rethinking not just how people access care, but how care feels, because life doesn't pause between sessions, and with Grow, support doesn't either. So far, 15 million sessions have started on Grow, each one a step forward for someone, somewhere, building the life they've always wanted. With 220M lives covered, appointments offered virtually or in-person, including evenings and weekends, and clear cost estimates with no subscriptions to worry about, it's no surprise that 80%+ of Grow clients report feeling better after starting therapy. For more information visit growtherapy.com and to read our privacy policy visit growtherapy.com/legal/privacy-policies.

Written by the business, not verified by us.

Is Grow Therapy legit?

Grow Therapy (www.growtherapy.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 53% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that finding a compatible counselor is straightforward, and they deeply appreciate the caring, empathetic, and knowledgeable support provided by these professional healthcare providers. People also highlight how easy the online platform is to navigate, making scheduling, managing insurance, and attending virtual therapy sessions extremely convenient for busy schedules. Some reviewers were not happy with customer service, pointing out that it is extremely difficult to speak with someone or get timely assistance when technical glitches occur. Additionally, a few individuals mentioned facing frustrating communication hurdles regarding administrative details and support availability on the site.

Auto-generated from all reviews of this business. For reference only.

What people say

Ben QuintanaUnited States · 1 review · Experienced 2026-08-06 ·

This is a joke

This is a joke. Instead of being affordable they send the max charge to your insurance possible putting you on the hook for the maximum allowable charge your are responsible for. This isn't honest therapy, it is legal robbery. When you ask then for explanation their explains "it isn't up to us" or "wait till your deductible is met so your responsible part decreases". This isn't honest therapy, it is legal robbery. They say we will review and get back to all the while they charge your card for exorbitant fees. You never see a refund or a response. DO NOT START THERAPY HERE!!! YOUR THERAPY ISN'T THEIR PRIORITY BUT YOUR MONEY IS!!!

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Courtney Craig · 1 review · Experienced 2026-08-09 ·

Lisa has been tremendous help in…

Lisa has been tremendous help in navigating what is going on. I love how caring and helpful she is!

a
aporsche stancielUnited States · 2 reviews · Experienced 2026-08-09 ·

I love the concept of Grow and how they…

I love the concept of Grow and how they make it so much easier to browse through providers with some background information unlike selecting a therapist from a list through your insurance. Unfortunately I seemed to have a few bad experiences with unprofessional therapist canceling on me last minute without much of an apology. It’s not Grow Therapy’s fault but I wish they had a penalty system for therapist that abuse this just as clients have if we were to cancel last minute.

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Amanda C Bryant · 2 reviews · Experienced 2026-08-09 ·

Very helpful

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Gina PontonUnited States · 2 reviews · Experienced 2026-08-08 ·

Lauren is very sweet and empathetic and…

Lauren is very sweet and empathetic and listens to you. She is very great at tracking what you’re feeling and quickly assess a solution.

Linda BarstowUnited States · 1 review · Experienced 2026-06-02 ·

Ashley Fenton

Ashley came highly recommended and has has been an answer to prayers for my 17 year old daughter. This is the best experience we have had over a 4 year period with various mental health providers. She took the time to truly get to know my daughter and understand her issues. She asks the right questions to get her to open up. She is also very knowledgeable and good at explaining any treatment she recommends so we thoroughly understand and can make the right decision. We are grateful to have such a good provider.

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Odogg · 1 review · Experienced 2026-08-07 ·

I felt really comfortable I really like…

I felt really comfortable I really like her a lot she made me feel comfortable to open up and that means a lot to me I’m so excited for this journey I can’t wait

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Brianna Mercado · 1 review · Experienced 2026-08-03 ·

I love the person I’m paired with

I love the person I’m paired with, she’s amazing and truly feel listened to for once

Tekeya PetersonUnited States · 1 review · Experienced 2026-08-07 ·

Jasmine Washington was AMAZING

Jasmine Washington was AMAZING! I felt safe, heard, and understood from the very beginning. Talking to her felt like talking to a big sister, someone who provides comfort, support, and accountability when I need it most. She creates a space where I can be vulnerable, honest, and completely myself without judgment. I’m so grateful to have her in this season of my life. She is truly a blessing! 10/10 highly recommend!

Jennifer SmithUnited States · 2 reviews · Experienced 2026-07-16 ·

Love the Grow Therapy app

Love the Grow Therapy app! They matched me with the perfect counselor! Great experience so far! Insurance accepted! The AI Coach is a wonderful tool in between sessions. Also lots of extra resources in the app! Virtual sessions work best for my schedule too!

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Arelys T · 2 reviews · Experienced 2026-08-07 ·

Dr .Dianelis Ojeda Rodriguez

I’m truly grateful for the care I've received from my doctor Dianelis Ojeda . She is incredibly kind, compassionate, and understanding, and she always makes me feel comfortable and heard. I never feel judged or rushed, and I appreciate how much time she takes to listen to my concerns. Her approach to medication management has also been excellent. She carefully listens to how I'm feeling, explain my treatment options clearly, and make thoughtful adjustments when needed. I feel that my treatment is personalized to my individual needs rather than being one-size-fits-all. I highly recommend this doctor to anyone looking for a compassionate, knowledgeable, and genuinely caring psychiatric provider. I'm very thankful for her support and the positive difference she has made in my life. Thank you so much Dr. Ojeda

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CB · 1 review · Experienced 2026-08-05 ·

Alicia Jefferson

I had my first session with my therapist, and it was an amazing experience. She was direct, compassionate, and really listened to what I had to say. She gave me valuable insight into why I may be feeling the way I’ve been feeling, and for the first time in a while, things started to make a little more sense. I left the session feeling heard, understood, and hopeful about my healing journey. I’m truly looking forward to continuing therapy with her and highly recommend her to anyone looking for someone who is honest, insightful, and supportive.

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Diane · 2 reviews · Experienced 2026-08-07 ·

Margie Francis

The person I was paired with was a great fit for me. She is warm, understanding and listened with care to provide the best care treatment.

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Johana Pacheco · 1 review · Experienced 2026-08-05 ·

Dr. Luz Ledesma.

Dr. Luz Ledesma is a highly qualified, professional, and kind practitioner. Both of my children see her, and the results have been excellent in both cases; I am also able to interact with her myself, and she offers advice with patience. She is truly 100% recommended. There is no doubt that she is the best.

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Jackie Johnson · 6 reviews · Experienced 2026-08-07 ·

It’s easy and it’s working for me!!!!

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Agent Cheesegrits · 1 review · Experienced 2026-08-05 ·

In the eyes of my creator.

Having a psychiatrist and therapist all in the same place is just superb. Grow Therapy has helped me find two professionals that are just right for my journey. I like the fact that I didn't choose them. They chose me.

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Ashley Roxburgh · 1 review · Experienced 2026-08-06 ·

This is a very organized company with…

This is a very organized company with solution driven therapists who not only hear you but provide feedback. I highly recommend this to anyone looking for that extra support and some change in their lives.

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Amelia Ortiz · 1 review · Experienced 2026-08-05 ·

The best therapist to say the least

Geovanni Charles The best therapist to say the least. He makes sure that every session feels warming and is always interested in getting to know you on a deeper level. His dedication to doing everything possible to make you feel comfortable and feel like your in a safe space is what I appreciate most. He is caring, understanding, sympathetic, supportive and so many more other things if I could give him more than 5 stars I would because he definitely has earned it!

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Venessa · 1 review · Experienced 2026-08-05 ·

I’m feeling very encouraged to trust…

I’m feeling very encouraged to trust the process.

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Helena Marshall · 1 review · Experienced 2026-08-06 ·

It was great but got cut off

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