Awesome and fulfilling
My chosen therapist Amee
About Grow Therapy
Data updated- Website
- www.growtherapy.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 53% (9/17)
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About this business
Grow is a mental health platform built to enable progress — connecting people with thousands of qualified therapists vetted across specialties, identities, and lived experiences, covered by insurance. We didn't begin with a theory about the market. We began with someone trying to help someone they loved, with the realization that when someone you care about needs mental health support, the system can feel cold, confusing, expensive, and built to wear people down. So we built something better to help people find care they can afford, stay with, and actually feel supported by — care that doesn't just work, but makes progress possible. We are not only for crisis. We are for all the moments when someone decides they want more: more support, more clarity, more tools. Because our goal isn't just to help people feel better — it's to help people achieve their goals in life. That starts with finding the right therapist, which is why we make it easy to search by specialty, language, cultural background, and identity, with care covered by insurance, appointments available in as little as 2 days, and most clients paying around $21 per session. Many pay $0, and self-pay and sliding scale options are also available. We are committed to a mental health experience that's easier to begin, more affordable to maintain, and grounded in trust — rethinking not just how people access care, but how care feels, because life doesn't pause between sessions, and with Grow, support doesn't either. So far, 15 million sessions have started on Grow, each one a step forward for someone, somewhere, building the life they've always wanted. With 220M lives covered, appointments offered virtually or in-person, including evenings and weekends, and clear cost estimates with no subscriptions to worry about, it's no surprise that 80%+ of Grow clients report feeling better after starting therapy. For more information visit growtherapy.com and to read our privacy policy visit growtherapy.com/legal/privacy-policies.
Written by the business, not verified by us.Is Grow Therapy legit?
Grow Therapy (www.growtherapy.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 53% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently mention that finding a compatible counselor is straightforward, and they deeply appreciate the caring, empathetic, and knowledgeable support provided by these professional healthcare providers. People also highlight how easy the online platform is to navigate, making scheduling, managing insurance, and attending virtual therapy sessions extremely convenient for busy schedules. Some reviewers were not happy with customer service, pointing out that it is extremely difficult to speak with someone or get timely assistance when technical glitches occur. Additionally, a few individuals mentioned facing frustrating communication hurdles regarding administrative details and support availability on the site.
Auto-generated from all reviews of this business. For reference only.What people say
I've only had two sessions with Dr
I've only had two sessions with Dr. Da'mond Gadson so far, but my experience has been very positive. He has made me feel comfortable from the beginning and created a space where I feel like I can be honest without being judged. He listens carefully, asks thoughtful questions, and makes me feel heard. Even after just a couple of visits, I feel like I'm on the right path. I'm looking forward to continuing therapy with him and would recommend him to anyone looking for a caring and professional therapist.
Millicent OwensUnited States · 1 review · Experienced 2026-07-29 ·
Learning ways to cope with stress at…
Learning ways to cope with stress at work triggered by a micromanaging boss has really helped me. I was very depressed and severely anxious and I am beginning to feel better after a few sessions with my therapist. I wish I did this sooner for some reason I felt embarrassed about needing therapy but it's been the best decision and grow therapy puts it right at my fingers and takes my insurance. But look into your jobs EAP that may cover a few sessions at no cost to you .
Chisara Okehi and Debra Adam
(Daughter's Therapist) Chisara Okehi is incredibly kind, understanding, and knowledgeable. She communicates exceptionally well with teens and creates a safe, comfortable environment that makes it easy to open up. Her patience, compassion, and professionalism truly stand out. She listens carefully, offers thoughtful guidance, and provides consistent emotional support. I deeply appreciate the positive impact she has had and the care she brings to every session. (My) Debra Adam is an excellent therapist. She is direct in a supportive way, always comes up with a clear plan, and truly listens. She is understanding, kind, smart, and very knowledgeable. She works extremely well with teens and creates a safe, comfortable environment that makes it easy to open up. Her guidance is thoughtful, her communication is strong, and her care is genuine. I appreciate the consistency and compassion she brings to every session.
I was impressed by Faith's initial…
I was impressed by Faith's initial introduction, her warm and welcoming demeanor, and her willingness to share her background as a mental health professional. Her introduction immediately established credibility while creating a comfortable and supportive environment for our conversation. Throughout our discussion, Faith demonstrated excellent listening skills. She was attentive, engaged, and genuinely interested in my story, allowing me to speak without interruption while asking thoughtful questions that reflected her understanding. Her empathy, professionalism, and ability to create a safe space made the conversation both meaningful and encouraging.
Debbie Diaz is Phenomenal
Debbie Diaz is phenomenal. She makes me very comfortable. It is like having a best friend that you can talk to about anything. She truly listens to what I say.
Allison DiNapoliUnited States · 1 review · Experienced 2026-06-22 ·
Grow is Fantastic and easy!
I had a really good experience with Grow Therapy. Finding a provider was very easy and simple, and I really like how convenient it is to manage appointments and everything in one place. The process has been straightforward, and I appreciate having access to different providers to find someone who’s a good fit. My provider is excellent! Overall, I’ve had a positive experience and would definitely recommend giving Grow Therapy a try.
Dr.Andrea Young
Dr.Andrea Young, is an amazing Therapist. She listens no judgement. She made me feel good about myself. Helping me to recognize who I am & Who’s I am. Overall just an Authentic genuine person. With her transparency,intelligence and the LOVE that she has for people. Makes her “ GOD’S” Chosen one. And I Thank ‘GOD” for him aligning me to her. I’m looking forward to my next sessions. Because of her and the way I left my session feeling. I’m over joyed. Thank You Dr. Andrea Young for all that you do.
Fantastic tech
Fantastic tech, easy processes, flexible and costomer focused.
Bobbie HallUnited States · 2 reviews · Experienced 2026-08-04 ·
Grow therapy is here to help heal you
Grow therapy has a large number of therapists to go through and thought wow if one doesn't work you could always try another therapist. I have Medicare and State insurance and thought there is no way I could use them. I live in a somewhat remote area and the local mental health treatments around me are a waste of time. I am extremely grateful that Grow Therapy is an option for me. I feel like FINALLY I am being heard and Grow Therapy is here for you when you need someone to help heal you mentally and more importantly emotionally.
Great selection of professionals
Great selection of professionals, easy to make appointments and the options of online or in person (although not easy to find) was there for me.
Robert DoggettUnited States · 1 review · Experienced 2026-08-04 ·
I love your platform and if you don't…
I love your platform and if you don't know you better check them out. Dr. Dadson is the man for couples and single therapy.
I think GROW is excellent!
I think GROW is excellent!. I have not had significant interaction with GROW, but the experiences that I have had have been top-notch!
I loved the experience
I loved the experience. A dedicated therapist to help me with my issues when I needed it most. Great app, easy to use and very thorough. Highly recommended. Got me real word solutions that help me in my everyday life. Helped me grow as a person.
Absolutely a great experience.
Kris Crandall-CrowderUnited States · 3 reviews · Experienced 2026-08-04 ·
I am extremely frustrated with Grow…
I am extremely frustrated with Grow Therapy’s platform. I have made numerous attempts to reset my password, but I am completely locked out with no way to contact support outside of the login page. To make matters worse, I am still being charged for canceled appointments, and I’ve been told to resolve these billing issues through a platform I cannot even access. The lack of customer support and the difficulty in resolving these charges is unacceptable. While my therapist is excellent and I truly value our sessions, the platform’s administrative and technical issues make it impossible for me to recommend this service to others.
Reply from Grow Therapy2026-08-06
Hi Kris, Accessing the platform should be simple, and so should getting help when it's needed. For anyone experiencing issues accessing the platform, help is available through this form: growtherapy.jotform.com/grow-support/contact-us We'd be happy to review these concerns and have requested more information via Trustpilot. We appreciate your feedback and look forward to hearing from you.
Customer service was horrible!!! It's ok for them to cancel on you at the last minute, but if you have any tech issues, they charge $200 a pop for each missed appt!
Customer service was horrible- actually, it's NON-EXISTENT. Therapists are good. Needed a therapist for my son who goes to military school out of state. I had to coordinate the appointments, and when my son's school had technology issues and could not log on, they charged me $600 in no show fees - despite my son being ready for the appointment and present every time. First, THEY DO NOT HAVE A NUMBER FOR CUSTOMER SERVICE!!! IT IS NEXT TO IMPOSSIBLE TO SPEAK TO SOMEONE!! Second when you figure out how to bypass their automated menu to speak to someone (in trying to get you to use them, of course), it took hours to get someone to look at my situation, and they said, well the link was fine, so too bad. Then, when I tried a different therapist, she canceled on me within the hour of the appointment, THREE times in a row, but they have the audacity to charge me $600 in no show fees??!! No. Not a stand up company. Like I said, the company is horrible but the therapists are fine.
Kenneth A. LaCoilleUnited States · 1 review · Experienced 2026-08-03 ·
Great holistic solution oriented approaches…
Great holistic solution oriented approaches to therapy and managing meds! These guys accommodated my requests for a Christian therapist, and their approach to meds really helped me get the help I needed to manage my ADHD. Would totally recommend Grow Therapy to anyone reading the review!
Great Company That Let's You Get To Know About Your Theroaist Before You Commit To Seeing Them!
I love this company! I saw an ad for them on YouTube and decided to check it out since I had been debating seeing a new therapist to help with worrying and ocd symptoms. I was excited to see that they have a list of available doctors that each have their own profile with a photo and tons of infortmation about them and what they specialize in. This helped me to find what I believe to be a great match for me. I have had one appointment with her so far but it went well and I plan to see her twice a week for awhile. Im already looking forward to our next appointment!
Great listerner, motivator, authentic and genuinely cares
Every time I have a session with Dr. Reynolds he always shows how he’s a great listener take notes for his follow up questions and really empowering on all the things that you can accomplish and to not let anybody else dictate your mood. Every time I finish my sessions. I always feel like I can accomplish more that I feel more relieved a little closer to being healed and being a better woman. I highly recommend because you don’t only need someone that’s a great listener, but supports you in what your goals are in the future for yourself.
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