Grow is a mental health platform built to enable progress — connecting people with thousands of qualified therapists vetted across specialties, identities, and lived experiences, covered by insurance. We didn't begin with a theory about the market. We began with someone trying to help someone they loved, with the realization that when someone you care about needs mental health support, the system can feel cold, confusing, expensive, and built to wear people down. So we built something better to help people find care they can afford, stay with, and actually feel supported by — care that doesn't just work, but makes progress possible. We are not only for crisis. We are for all the moments when someone decides they want more: more support, more clarity, more tools. Because our goal isn't just to help people feel better — it's to help people achieve their goals in life. That starts with finding the right therapist, which is why we make it easy to search by specialty, language, cultural background, and identity, with care covered by insurance, appointments available in as little as 2 days, and most clients paying around $21 per session. Many pay $0, and self-pay and sliding scale options are also available. We are committed to a mental health experience that's easier to begin, more affordable to maintain, and grounded in trust — rethinking not just how people access care, but how care feels, because life doesn't pause between sessions, and with Grow, support doesn't either. So far, 15 million sessions have started on Grow, each one a step forward for someone, somewhere, building the life they've always wanted. With 220M lives covered, appointments offered virtually or in-person, including evenings and weekends, and clear cost estimates with no subscriptions to worry about, it's no surprise that 80%+ of Grow clients report feeling better after starting therapy. For more information visit growtherapy.com and to read our privacy policy visit growtherapy.com/legal/privacy-policies.
Written by the business, not verified by us.
Is Grow Therapy legit?
Grow Therapy (www.growtherapy.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 53% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that finding a compatible counselor is straightforward, and they deeply appreciate the caring, empathetic, and knowledgeable support provided by these professional healthcare providers. People also highlight how easy the online platform is to navigate, making scheduling, managing insurance, and attending virtual therapy sessions extremely convenient for busy schedules.
Some reviewers were not happy with customer service, pointing out that it is extremely difficult to speak with someone or get timely assistance when technical glitches occur. Additionally, a few individuals mentioned facing frustrating communication hurdles regarding administrative details and support availability on the site.
Auto-generated from all reviews of this business. For reference only.
I think the site is very convenient in having doctors available on line. However I will say that I am not fond of one thing…no support from the site. I had a legitimate problem with a provider and there’s no way of getting a hold of anyone. Then you have that AI Bot and it can’t help. The email I sent bounced back and when I tried to open the “support” tab it didn’t work. There was NO SUPPORT found at all on your site. How are we to get help when faced with an issue????
S
Stefeni SimpsonUnited States · 1 review · Experienced 2026-07-28 ·
★★★★★
Counseling helps!
Having a counselor to talk to and help work thru life’s ups and downs together has been so great.
I am grateful and thankful for the Grow therapy platform that God has allowed me to be able to not only afford good therapy but also to connect with someone who can hear and “see” the things I need to work on and cares enough to navigate doing so with me. THANK GOD & Thank you Grow Therapy!
P
Patrick CorriganUnited States · 2 reviews · Experienced 2026-07-27 ·
★★★★★
This platform is very intuitive and easy to use
This platform is very intuitive and easy to use. It seems tailored to supporting a successful theraputic process.
felisha BradshawUnited States · 1 review · Experienced 2026-07-27 ·
★★★★★
Just starting out
Just starting out but I am happy I was able to pick and choose my fit.
J
James VanosUnited States · 3 reviews · Experienced 2026-07-20 ·
★★★★★
very well organized
Eric Junior SchlosserUnited States · 2 reviews · Experienced 2026-07-13 ·
★★★★★
Tracy is the best
Tracy is the best, I mean we had 3 sessions so far and i'm fresh separated but the way she talks to me and everything calms me a lot and i can't waitto process what is wrong with me to win my wife back! I love her to the day i die. and tracy is the perfect help
Julie KalegiUnited States · 1 review · Experienced 2026-07-13 ·
★★★★★
Got Help Right Away Through my Humana website
Through my Humana website, I was easily connected to Grow Therapy. There, I was able to view therapists in Humana’s network. I got signed up with an awesome therapist for a session the next day. Soooo appreciated being able to start getting help immediately instead of waiting weeks/months to be seen.
Geneva CastroUnited States · 3 reviews · Experienced 2026-07-26 ·
★★★★★
So easy to use
So easy to use! Lots of filters to pick out the right provider for your needs.
Grow Therapy helped me connect to a therapist in my state right away. I’ve only been using it for a few months, but it has been helpful for me.
Tabitha GharisUnited States · 3 reviews · Experienced 2026-07-22 ·
★★★★★
Ms Lyons is a very good therapist I…
Ms Lyons is a very good therapist I like the way she talks to me
Khristine GrounnerUnited States · 1 review · Experienced 2026-07-23 ·
★★★★★
Melissa Harter is an amazing provider
Melissa Harter is an amazing provider. She creates a life coach meets a successful therapy program with Grow Therapy. I’m happy to be able to be apart of this program as it has caused the best possible outcome for growth and healing.
K
Kenya_SupremeUnited States · 7 reviews · Experienced 2026-07-25 ·
★★★★★
Grow Therapy works
I found a wonderful therapist who is so encouraging. I am glad that my friend told me about Grow Therapy and recommended that I give them a try. I am getting the help I need.
S
Serena NungarayUnited States · 2 reviews · Experienced 2026-07-25 ·
★★★★★
Great and Warm Experience!
Honestly I was hesitant about telehealth, but the provider I chose really understood and seen me. I would absolutely recommend to anyone who is scared or nervous to ask for help. Give Grow Therapy a try and you will not regret it! Mental Health is very important! Thank you!
K
Katie ThompsonUnited States · 2 reviews · Experienced 2026-07-23 ·
★★★★★
I love this website
I love this website! I love the insightful questions they ask, the kindness in which they treat you, and my doctor is awesome! I highly recommend this site to everyone because we all need a compassionate hand up every now and then.
Ernestine WebbUnited States · 2 reviews · Experienced 2026-07-23 ·
★★★★★
Ms. Webb
Ms. McBride has been an incredible source of support.She creates a safe, comfortable space where I can feel free to be honest about EVERYTHING. She's genuine compassionate and always offers realistic advice. Her encouragement and guidance has made a big difference in my personal growth. I recommend her service.
Amy NelsonUnited States · 1 review · Experienced 2026-05-31 ·
★★★★★
Grow Therapy makes it so simple
Grow Therapy makes it so simple! The providers accept many different insurance plans and you are able to choose or change your provider, so you're sure to get someone you feel comfortable with. Grow's online portal is easy to navigate, the messaging ability for contacting your provider works well, and I have found the entire process from clicking into the site to finding a therapist + starting sessions to be easy to navigate. I've also had an opportunity to talk with customer support once and they were absolutely great to work with! Polite, showed a sense of urgency for addressing the problem, and explained expectations besitifully!
A
Aiden nelsonUnited States · 2 reviews · Experienced 2026-07-24 ·
★★★★★
Accessible ease of use is good
I was able to choose providers tailored to my mental health needs. They were all very courteous, time conscious, and the zooming online is always a nice alternative to having an in-person visit with just the same results maybe even better. Thank you grow therapy for helping me on my journey.
M Ramsey WilsonUnited States · 5 reviews · Experienced 2026-07-24 ·
★★★★★
AWESOME Grow Therapy!!!
Thorough, professional, and caring
AJ FalconUnited States · 1 review · Experienced 2026-07-23 ·
★★★★★
Cold, Indifferent, No Compassion
First time there were audio issues. My provider wasn't very helpful in helping me resolve this or offering another solution like Google Meet or similar. In fact, she just washed her hands and didn't offer a solution. This lack of compassion is what patients seeking therapy want to avoid. She said I should find another therapist, which I did, and second therapist was a no show. Possibly this was because they were asking me to complete intake documentation again vs the first provider who coldly abandoned me didn't transfer internally which makes no sense. I've rarely experienced treatment like this when what we need most as patients is compassion, not indifference. Hope they will address this so both we and they can "Grow".
Reply from Grow Therapy2026-07-24
Hi AJ,
Thank you for bringing these concerns to our attention. We take concerns involving providers seriously and have reached out through Trustpilot so we can review these concerns further.
We appreciate your feedback and look forward to your reply.
L
Laura AUnited States · 1 review · Experienced 2026-07-24 ·
★★★★★
Grow makes it easy to find a high…
Grow makes it easy to find a high quality therapist that meets your needs. The filter options allow you to input your preferences, including how fast you would like to connect. I was able to find a provider that I am going to continue to see regularly.
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